Smooth pickup and drop off car was good.
Smooth pickup and drop off car was good.
4.8
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
East Coast Car Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
We hired a Renault small SUV for four…
We hide A Renault small SUV for four days in it done approximately 4000 K, so was in good condition. The only annoying factor was a rattle in the drivers door. The service at the counter was good and fast as was the shuttle to the airport The right was okay cheaper than most but like everything these days too expensive. The only other negative comment that I would make is that their shuttle service only goes between their base and the airport. They don’t pick up or drop off at hotels. I know a lot of higher car companies only do that these days but Some will do the hotel pick up and return.
Best rental company in Melbourne
I have been using ECCR every time I travel to Melbourne. The experience was always great on the previous occasions and this time was no exception. Staff were friendly and quick and we got our two cars within 20 minutes. As we chose zero liability the staff did not even go through the cars with us and told us to just drive off. Returning was a breeze also. Just handed the keys to a guy after we parked and all good.
East Coast Cars is a great service and I'll use them again.
I've never used East Coast Cars before and so it was a gamble. I couldn't have been happier. From the pick up at the aiport to collection of the car, and then drop off and lift back 6 days later, I couldn't rate it highly enough. We ended up with what I think is a better car than I had booked (Mitsubishi ASX instead of a MG ZS). The staff were friendly, helpful and efficient, with clear communication on how to find the pick up point at the airport and also the drop off procedure. It was a great price for a great service and I will definitely use them again.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
eastcoastcarrentals.com.au
All reviews
1,000 total • Write a review
Showing 841 - 850 of 996 reviews
AV
Alma Vaa
US
Excellent service
Excellent service, easy booking great clean vehicle and price. Lovely friendly airport pick up ride with Jodie. Natasha in office really good efficient and helpful. Great return service person too, sorry didn’t catch her name. Reimbursement for a minor fault appreciated. Will use again. Thank you
Date of experience: January 23, 2024
RG
East coast Brisbane was great from the…
East coast Brisbane was great from the time of booking to pick up and return. Will definitely use them again.
Date of experience: January 23, 2024
A
Anon
US
A pleasant surprise
It is always pleasing to walk away from a service with a feeling of satisfaction that the experience was simple, efficient and professional......a pleasant surprise. Picking the rental up was easy, dropping the rental off was even easier, less than 5 minutes with the shuttle bus waiting to take us to the airport terminal. To top it off, I could not find my phone so contacted the service desk, they found my phone in the boot of the rental and delivered it to us at the airport...this is over and above expectations. Highly recommended....
Date of experience: January 23, 2024
IC
The 8 seater was everything that I…
The 8 seater was everything that I wanted.Very efficient on fuel and it drives well. Impressive driver assist technology, ideal charging ports for passengers. Pick up and drop off times very flexible.
Date of experience: January 23, 2024
DT
Car Rental at Melbourne Airport.
We landed at Melbourne International Airport. The instructions and directions to the shutter service to pick up the car was clear, and the checkout of the car was easy and fast. The car was in clean and good condition. The return of the car at Grand Hyatt was equally easy and fast. Very good overall experience. Thank you.
Date of experience: January 23, 2024
SR
Lots of shuttle busses from the…
Lots of shuttle busses from the terminal, friendly staff, and everything was quick and easy, will use again
Date of experience: January 23, 2024
ks
East Coast Car Rentals was an excellent…
East Coast Car Rentals was an excellent company to detail with. Their staff were just a pleasure to deal and could answer any questions. They made the experience very simple and easy for both collection and drop off. Great Pricing as well.
Date of experience: January 23, 2024
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.