Smooth pickup and drop off car was good.
Smooth pickup and drop off car was good.
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4.8
Excellent
1,000 reviews
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Review summary
East Coast Car Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
We hired a Renault small SUV for four…
We hide A Renault small SUV for four days in it done approximately 4000 K, so was in good condition. The only annoying factor was a rattle in the drivers door. The service at the counter was good and fast as was the shuttle to the airport The right was okay cheaper than most but like everything these days too expensive. The only other negative comment that I would make is that their shuttle service only goes between their base and the airport. They don’t pick up or drop off at hotels. I know a lot of higher car companies only do that these days but Some will do the hotel pick up and return.
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Best rental company in Melbourne
I have been using ECCR every time I travel to Melbourne. The experience was always great on the previous occasions and this time was no exception. Staff were friendly and quick and we got our two cars within 20 minutes. As we chose zero liability the staff did not even go through the cars with us and told us to just drive off. Returning was a breeze also. Just handed the keys to a guy after we parked and all good.
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East Coast Cars is a great service and I'll use them again.
I've never used East Coast Cars before and so it was a gamble. I couldn't have been happier. From the pick up at the aiport to collection of the car, and then drop off and lift back 6 days later, I couldn't rate it highly enough. We ended up with what I think is a better car than I had booked (Mitsubishi ASX instead of a MG ZS). The staff were friendly, helpful and efficient, with clear communication on how to find the pick up point at the airport and also the drop off procedure. It was a great price for a great service and I will definitely use them again.
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Company details
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Website
eastcoastcarrentals.com.au
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Showing 831 - 840 of 996 reviews
RH
Car rental Excellent service
Excellent service It was the first time I have hired a car from outside the airport. The pick up easy the car was new and affordable Thank you
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N
Exceptional friendly customer service
Exceptional friendly customer service. All the customers reps I encountered upon pick up and drop of car, ride to the airport were accommodating. The vehicle was clean, new and run smooth. I’ve rented from them on numerous times and in different airports and all experiences have been great
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JJ
Best car rental service we have ever…
Best car rental service we have ever used! Very prompt service , no waiting around . Drivers very polite and efficient . Clean car and clean van to pick us up and drop us off . Will use again and highly recommend
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SB
Our experience with East Coast Car…
Our experience with East Coast Car Rentals during our Adelaide trip was fantastic. Shuttle service is top notch. Friendly staff's and the service was very excellent. Highly recommended 👌
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d
East Coast Car Rentals made our Sydney…
East Coast Car Rentals made our Sydney holiday a pleasurable success. Top of the list was communication. We could ring at any time to alter details of our booking and talk with a caring and efficient real person!. Secondly, the pick up and return procesdures were fast and efficient. The car was in perfect condition and exactly suited our needs Well done East Coast we will come again. David
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SB
Budget friendly awesome car rental
Friendly staff, easy pickup process, clean car, great offer on price, easier drop-off process, emails with relevant information and good condition report made it tension free....East coast rentals made one less thing to worry about in our trip...definitely coming back here.....
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