Smooth pickup and drop off car was good.
Smooth pickup and drop off car was good.
4.8
Excellent
1,000 reviews
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Review summary
East Coast Car Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
We hired a Renault small SUV for four…
We hide A Renault small SUV for four days in it done approximately 4000 K, so was in good condition. The only annoying factor was a rattle in the drivers door. The service at the counter was good and fast as was the shuttle to the airport The right was okay cheaper than most but like everything these days too expensive. The only other negative comment that I would make is that their shuttle service only goes between their base and the airport. They don’t pick up or drop off at hotels. I know a lot of higher car companies only do that these days but Some will do the hotel pick up and return.
Best rental company in Melbourne
I have been using ECCR every time I travel to Melbourne. The experience was always great on the previous occasions and this time was no exception. Staff were friendly and quick and we got our two cars within 20 minutes. As we chose zero liability the staff did not even go through the cars with us and told us to just drive off. Returning was a breeze also. Just handed the keys to a guy after we parked and all good.
East Coast Cars is a great service and I'll use them again.
I've never used East Coast Cars before and so it was a gamble. I couldn't have been happier. From the pick up at the aiport to collection of the car, and then drop off and lift back 6 days later, I couldn't rate it highly enough. We ended up with what I think is a better car than I had booked (Mitsubishi ASX instead of a MG ZS). The staff were friendly, helpful and efficient, with clear communication on how to find the pick up point at the airport and also the drop off procedure. It was a great price for a great service and I will definitely use them again.
Company details
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Website
eastcoastcarrentals.com.au
All reviews
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Showing 151 - 160 of 996 reviews
MT
Pick up and return was easy and…
Pick up and return was easy and efficient and friendly. Car new and easy process. Though remote from the terminal the process was very easy and quick.
Date of experience: November 26, 2024
RW
Friendly and efficient pickup and drop…
Friendly and efficient pickup and drop off. The Shuttle was busy but got us to airport in good time.
Date of experience: November 26, 2024
JO
We hired a car from East Coast Car…
We hired a car from East Coast Car Rentals for our 6 day visit in South Australia. From booking the car, picking up the car through to dropping it back was a real pleasure to deal with these guys. The service was excellent. I will definitely be using East Coast Car Rentals in the future. Thank you to everyone in the Adelaide Airport Depot, you were amazing.
Date of experience: November 25, 2024
CW
Good car
Good car, reasonable rates quick and efficient service, ie we were picked up from the airport without too much waiting and were returned to the airport when we returned the car. Staff have always been friendly and easy to deal with. Just overall they make having a car while on holiday pleasant and easy
Date of experience: November 23, 2024
LG
Highly recommend East Coast Launceston
I have used East Coast Launceston a couple of times now. The whole experience was seamless. Very polite and efficient team and top quality vehicle. I highly recommend East Coast Launceston and will continue to use their service.
Date of experience: November 22, 2024
KH
I had to make a last minute change due…
I had to make a last minute change due to my own error. The wonderful lady behind the counter did not complain and just did what she could to help. Fixed with no issue and I was on my way. Very grateful to such great service.
Date of experience: November 21, 2024
HM
Got an upgrade vehicle which was good
Got an upgrade vehicle which was good. But the charges for no excess was a bit disappointing
Date of experience: November 21, 2024
MB
Excellent service
Excellent service, choice of cars and prices. Very fast and easy pick up and drop off at Brisbane. Will definitely use again.
Date of experience: November 21, 2024
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