Smooth pickup and drop off car was good.
Smooth pickup and drop off car was good.
4.8
Excellent
1,000 reviews
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Review summary
East Coast Car Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
We hired a Renault small SUV for four…
We hide A Renault small SUV for four days in it done approximately 4000 K, so was in good condition. The only annoying factor was a rattle in the drivers door. The service at the counter was good and fast as was the shuttle to the airport The right was okay cheaper than most but like everything these days too expensive. The only other negative comment that I would make is that their shuttle service only goes between their base and the airport. They don’t pick up or drop off at hotels. I know a lot of higher car companies only do that these days but Some will do the hotel pick up and return.
Best rental company in Melbourne
I have been using ECCR every time I travel to Melbourne. The experience was always great on the previous occasions and this time was no exception. Staff were friendly and quick and we got our two cars within 20 minutes. As we chose zero liability the staff did not even go through the cars with us and told us to just drive off. Returning was a breeze also. Just handed the keys to a guy after we parked and all good.
East Coast Cars is a great service and I'll use them again.
I've never used East Coast Cars before and so it was a gamble. I couldn't have been happier. From the pick up at the aiport to collection of the car, and then drop off and lift back 6 days later, I couldn't rate it highly enough. We ended up with what I think is a better car than I had booked (Mitsubishi ASX instead of a MG ZS). The staff were friendly, helpful and efficient, with clear communication on how to find the pick up point at the airport and also the drop off procedure. It was a great price for a great service and I will definitely use them again.
Company details
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Website
eastcoastcarrentals.com.au
All reviews
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Showing 101 - 110 of 996 reviews
DH
A hybrid sedan exceeds our expectations
We seldom order a hired sedan as we always prefer a SUV, but for this booking of 2 days, the Camey that we booked came with a very attractive price, and its performance validated our choice. While we had worried about the boot to accommodate our baggage, and to our surprise. The boot could take on 3 medium to large suitcases for this family of four.
Date of experience: December 29, 2024
PM
Great service as usual!
Great service as usual!! Best car rental supplier in the Cairns region.
Date of experience: December 28, 2024
AG
East Coast Car Rentals
East Coast Car Rentals, as far as I’m concerned, went all out to satisfy our needs. I had my 18 month old granddaughter and daughter with me and on mentioning it to the staff when I booked, when they came to meet us at the airport, the pickup bus was fitted out with a car seat for her to transport us to the depot, a big plus in my eyes, that they took that much care. Staff were so helpful in fitting the car seat and a booster seat, effortlessly for them. Everything was a pleasure for them, along with cost and condition of the car. Thank you to all staff members for making our 5 day trip to Sydney to visit family before Xmas an easy and enjoyable experience. Will definitely use you again and again.
Date of experience: December 27, 2024
GB
Fast service and value for prize
Fast service and value for prize. Will choose east coast when visit Australia.
Date of experience: December 27, 2024
MW
Thank you so much East coast Launceston…
Thank you so much East coast Launceston for providing us with amazing customer service. Car was very clean and we had a great time here in your state. Will definitely recommend Eastcoast car rentals to our family.
Date of experience: December 26, 2024
RS
Friendly staff
Friendly staff, quick and good service. Highly recommend.
Date of experience: December 24, 2024
JR
Jo Ray
US
Excellent service
Excellent experience hiring a car with East Coast Rentals during my time in Cairns. From the efficient pick up service offered down to the drop off inspection. Everything was quick and the staff were brilliant. Will certainly rent a car from them again
Date of experience: December 23, 2024
MB
East Coast Car Rentals
What a great experience it was to hire a car from East Coast Rentals. From the Shuttle service to and from the airport and the pick up and drop off of vehicle service was efficient, friendly, professional and good value for money. We liked our hire car as well. Thank you for a wonderful hiring experience, East Coast Car Rentals
Date of experience: December 21, 2024
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