Dyson Energy Services

Great service from the cavity wall insulation guys very helpful and tidy

Had a couple of niggles that have now been sorted out. Generally a good service that I am benefiting from due to less heat loss in my home.

1st class from start to finish very pleased

Around July 2015 Dyson Commenced work on my property to install external wall insulation. This job is usually two to three weeks. The completion date was 16/05/2016. The job was a shambles from start to finish with delay after delay and excuse after excuse. Some time after completion I noticed a damp patch on my kitchen wall, the damp got worse and worse. I had contractors do a survey on my roof to see if that was the problem, it was not. It was by chance I discovered the toilet cistern was overflowing, it was only then I realised that my overflow pipe had not been extended beyond the cladding. In fact it had been cut off at the brickwork and cladded over. This had resulted in water running between brickwork and cladding causing saturation of the brickwork. Dyson admitted responsibility but failed to act on recommendations from a survey I had conducted. Dyson plastered and redecorated the internal wall despite survey recommendations that cladding should be removed to allow the brickwork to air dry. Within weeks the wallpaper had fallen off. It is now over a year since remedial work started and it is still ongoing.

Brilliant service, brilliant staff (Andy and Reece) carried out an extensive survey, submitted our claim for cavity wall installation and booked the installers. Ryan from Dyson Northampton Depot arrived and informed us of the procedure for the day which was carried out by him in the most excellent manner. We were pleased with his expert workmanship and efficiency. We would fully recommend this company - most impressed from start to finish..

The company provided us with a good service throughout the whole process.

A lovely guy came to the door to tell us about these services, we were sceptical but our whole neighbourhood had a least one service done. These guys were professional and absolutely lovely from start to finish. We had cavity wall and still haven’t put the heating on. Couldn’t fault them, and didn’t cost a penny.

Such a good job done to a high quality all covid 19 instruction covered highly recommended them

The job was completed to a good standard and within the time specified. Great service, thanks

Had Cavity Wall insulation completed a few weeks ago. The team that came to do the job were extremely professional and were able to answer all of my questions without 'waffle'! The job was completed efficiently and the holes filled with a mortar that matched our walls perfectly... i know where the holes were, but i am pleased to say i really struggle to see them now! Really happy Thank you.

A big thankyou to Dyson energy for insulating our walls.Turning up on time and very efficient.up until now I had always been put off the idea but after being correctly informed of the benefits of the new products used by one of their surveyors We decided to go for it and I'm glad we did.The house just feels so much more homely when you walk in to the warm.we used to have the heating on all of the time and as soon as it was off the house would be cold in no time but now the heat stays in and the walls feel lovely and warm. Thank you Dyson

Had cavity walls and loft done. Service was great and really quick turn around. Would highly recommend

Getting a new boiler is a mine field. Dyson have helped me every step of the way. Ian the engineer was very professional and installed the boiler in no time. Was on hand to offer advice when i asked. Would highly recommend this company.

Had a new boiler installed in nov 2016 under the government scheme for people on low incomes. Great or so I thought when 3 years down the line and out of warranty I start having problems. I have British Gas homecare so assumed I’d be covered but upon inspection from British Gas they told me the problem was down to the boiler being incorrectly installed, chemicals not being added to the system and also a filter not being fitted. Not having a filter fitted allowed all the sludge to build up and clog up the heat plate on the boiler and this wash not covered by British Gas under the homecare. So I contacted dyson energy to question why no filter had been added to be told by customer services that they are not obliged to fit one.( EVEN THO IT SAYS IT SHOULD ON THE BOILER INSTALLATION GUIDE) and she would forward my complaint to a manager who would contact me but from past experience and what she had learnt he wouldn’t be able to help me!!! I asked if that meant they had similar situations to my problem then and she quickly started backtracking saying I was putting words in her mouth even tho that is what she said. She also said I should pay for it to be fixed by myself. Eventually I got a phone call from a manager and he told me exactly the same thing so basically they will take the government funding to supply and incorrectly fit a boiler that is supposed to help people for it to pack in when warrant has run out. TOTAL CON I’m now going to be out of pocket fixing their mess but will be taking my complaints further

Excellent service when installing new boiler via Govt Funded ECO3 Scheme after being without heat and hot water for 3 months Very Pleased and left leaving home tidy

Had fantastic work done was an fantastic service very friendly. Found problems british gas never picked up on like we was washing with water from our radiator with two kids, of which one is a baby. Will only ever use this service. Higly reccomend.

Dyson promptly surveyed our loft, provided a quote, and carried out the work professionally. Excellent service.