DriveTime Car Sales Reviews

Reply from DriveTime Car Sales 19 minutes ago Thank you for leaving your review, Donnie. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148 This was Drive Time's reply, once you are past 30 days you are toast if your engine blows!! They won't even try to help their image by helping out a young family man who's risking losing his long term job over a company that simply does not care and just wants to take your money! This is going to all socials and there are alot of socials if they cannot come up with a resolution for this common problem!

They take advantage for people don’t have a good credit and those who they think they don’t know anything about finances, very high interest rate, Ex a car cost $19k will cost you $40+. They will give you trash car and lie to you.

Lance was patient and knowledgeable. He helped us so much and we never felt rushed.

Great experience it was really hassle free! ! Matthew was so cool and professional, I didn't feel pressured at all the made me feel at easy. I applied on line and they price the gave me was the actual price when i got there. Thank you all!!

Everyone here works together to make SURE that you're taken care of!! Great team & great customer service!! Thank you Drivetime

Wonderful service. Second purchase and was just as great as the first

I have a "fear" of buying a new car from past experiences... I was anxious all morning knowing that it was time, did a lot online prior to scheduling an appointment! I walked in to Drive Time, it was comfortable, I was greeted by several of the associates, they were prompt, knowledgeable, but most of all listened to what I needed to achieve! I left around 2:30 pm in a Jeep Wrangler & trust me I am a Jeep girl, was pumped! Thank you took the entire staff, but most of all Joe, I trusted his opinion & it made my buying experience amazing! I will 💯 % go to drive time 1st when needing my next car!

The procedure was easy. Reasonably priced vehicles and friendly staff

Walked in ready to get a new vehicle. Nervous. Skeptical. And left with keys and car and in love with my new whip ! It was seamless and painless. Excellent recommendation of a vehicle , let me test drive it, the paperwork and process was no hassle . Amazing! I couldn’t be happier ! Thank you !!

To start,I want to say thank you Michael Bond for being so kind and for helping me find my perfect car. To the general Manager Justin Farley you are the goat, you have a good team and that is a reflection of your leadership, I will sincerely recommend my family and friends to your dealership. Thank you 😊

My Salesman Craig was so patient and knowledgeable and the receptionist. This is the place to go. They Really get the job done. Thanks again Craig.

Excellent dealership great selection . Arian Mazumder was the best car salesman I had ever dealt with. He took his time , with no pressure , honesty and integrity, found me the perfect affordable fit. Also found me affordable financing where no other dealer could . Highly recommended Arian Mazumder and this dealership!

I don’t care how bad you need a vehicle, DO NOT go to Drive Time. I got a 2013 Ford Edge November 13, 2024 and January 1, 2025 the transmission and transfer case went out. The warranty company would not cover the $9,000 repair and still wanted me to come out of my pocket and pay my note. Plus the shop they sent me to said the entire bottom was rusted out. Don’t go there!

David made our buying experience so easy!! He's very down to earth and made everything a breeze!! If you need a car/ suv ask for him!!

We had to wait 2+ hours for a car when we were supposed to come in at 3, which we did. The service was awful and the only thing good about it was that we finally got a car. I would never go here again.

First of all, let me say I was very skeptical to begin with but I honestly couldn't have had a better experience.. the first car I got starting having an issue the first day and I was expecting some sort or run around considering they had already got my money and what not..but the help I got from April was unparalleled.. she didn't pressure me one way or another and helped me into another car with ZERO headache .. honestly things couldn't have gone any better and I am beyond grateful for the help she gave me . I would absolutely recommend anyone looking for a car to stop by.. regardless of your situation because I have terrible credit and wasn't expecting much .. but I couldn't have been more wrong.. everything was so much better than I could have hoped for..thanks for a great experience

Very helpful

Promt service, many options and flexibility friendly service

I enjoyed sitting down waiting for the salesperson they got on to it it didn't take a long process and they was very helpful Great customer service L