The food was delivered quickly,and…
The food was delivered quickly,and tastes great,the steaks were so tasty,as is all the food I've ordered,will be using them regularly

9 months ago
Bought chuck steak from DR and found steak very gristly. Had to give to dog.
9 months ago
Have used Donald Russell for years and have had no problems at all with delivery when they were using DHL as their couriers. When you order, you choose the day of delivery and this was always adhered... See more
The food was delivered quickly,and tastes great,the steaks were so tasty,as is all the food I've ordered,will be using them regularly
I have bought meat from Donald Russell for several years now and hope to continue for many more. The quality is excellent and delivery is fine. Keep up the good work, please.
I have been buying Donald Russell products for years and me experience has been excellent. My favourite products are the Chateaubriand, centre cut fillet steaks, pork fillet and just about anything in the seafood range. Its delivered frozen and the quality is amazing.
Efficient delivery, excellent quality and value for money
I have been buying from Donald Russell for several years … roasting joints, steaks, ready meals, fish and sides to name a few . I have never been disappointed in the quality of their food or the service provided. I also love that you can select any day that suits me for delivery, I highly recommend them.
I am always really happy with my Donald Russell service. The food is always such good quality, delivery prompt and as arranged and there are regular good offers
I am relatively new to Donald Russell Butchers, however the two orders I have recieved have been very good. Prompt Service and good quality meat, yes it is more expensive but i find because it such good quality I dont mind.
The steaks we got were top quality. The delivery with the dry ice was on time.
Products are fresh and tasty Very happy so far I have ordered for the second time
Fabulous food, great service. I worry about being green but have few deliveries packed full of fantastic treats. And I'm convinced the best steaks ever
The food we ordered was delivered on time and the quality is the best. Have used Donald Russell for many years and have never been disappointed.
Donald Russell is the finest tasty cuisine in Scotland, it makes eating so enjoyable, the fresh Sea food, the grass fed quality beef and the wonderful game, Venison an experience of wild scrumptious tasting imaginable, first class service .
Chicken breasts are large and very tasty. Delivery is quick and efficient. Always my go to.
Great tasty products i have been using this company for a few years now i highly recommend them 5 star i always buy my Christmas dinner from them quality 5 stars restaurant food
Cannot fault the service. Order arrived as expected and I was very happy with most of the products. The slow cooked pork shoulder was superb, the artisan bacon sausage rolls not so much, but I guess that’s probably just a matter of taste. The sticky pork ribs deserve a special mention - our weekend guest was served them on the day of his arrival and spent his whole visit raving about how great they were!! Will definitely buy these again.
Great products and the customer service is Brilliant!!
First Class Meat etc…. First Class thank you.
Great quality, perfect pack sizes, quick delivery. Excellent service as I have come to expect from Donald Russell. Have been tempted this time to check out their seafood and will be trying over the next couple of weeks.
Same timely delivery of quality products as usual. Thoroughly recommended
I have ordered from Donald Russell for over 5 years now. The service and support are second to none, no complaints when I have been the problem. On the very rare occasion, I have been less than 100% happy. However, I love their products, love the quality, the flavour, and the range. I would wholeheartedly recommend Donald Russell.
Based on analysis of 53 reviews rated 1-2 stars for Donald Russell
“I ordered Sunday for delivery Tuesday, received the FedEx delivery email but then, just after 5pm on the Tuesday ( wh...”
“Have used Donald Russell for years and have had no problems at all with delivery when they were using DHL as their co...”
“Whoever at DR drafted this contract with FEDEX will ultimately be the demise of Donald Russell, even the £15 they off...”
“My order came today”
“Still waiting on a response and it’s been nearly 3 weeks since my email”
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Donald Russell is a UK-based online butcher specializing in the supply of high-quality meat products, including beef, chicken, lamb, and seafood. With over 50 years of experience in the industry, the company caters to both individual consumers and restaurants, providing a wide range of frozen and fresh meat options. Customers can conveniently shop for various cuts of meat and prepared meals through their user-friendly website, which offers features like bespoke delivery options and seasonal promotions. The target market for Donald Russell includes home cooks seeking premium quality ingredients for everyday meals and special occasions, as well as businesses in the food service industry requiring reliable meat suppliers. The company emphasizes customer satisfaction, as evidenced by numerous positive reviews, reflecting its commitment to quality and service.
Donald Russell receives high praise for the quality of its meat products, with many customers highlighting the excellent taste and overall satisfaction with their orders. Reviewers frequently mention the superb quality of items like pork sausages and steaks, reinforcing the brand's reputation for premium offerings. However, a significant number of complaints arise regarding delivery issues, particularly after the switch to FedEx as a courier. Customers express frustration over delayed deliveries, missing items, and poor communication when trying to resolve issues. Some also note dissatisfaction with the meat quality, describing certain cuts as tough or gristly. While many loyal customers appreciate the product quality, the recent service changes have led to a decline in overall satisfaction.
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