Placing order easy
Placing order easy, speedy delivery well packaged and excellent products. Will buy from them again !

9 months ago
Bought chuck steak from DR and found steak very gristly. Had to give to dog.
9 months ago
Have used Donald Russell for years and have had no problems at all with delivery when they were using DHL as their couriers. When you order, you choose the day of delivery and this was always adhered... See more
Placing order easy, speedy delivery well packaged and excellent products. Will buy from them again !
Top quality produce, great special offers and at very good prices along with excellent delivery, makes this company special to deal with.
Always first class meat iv been a customer for about 6 years and never had anything that I didn't like delivery service is 1st class always on time if there's a problem they always notify you I can't praise this company enough but u get what u pay for I would rather pay extra than rather throw it away
Absolutely the best meat ever. We have had a lot of meat from Donald Russell and they never fail to deliver the best. A pleasure to deal with .
Ive made many orders to Donald Russell and have been absolutely delighted with everything purchased we absolutely loved the the fillet steak burgers which we tried this year . The Chicken breasts Fillet steaks Pork steaks have all lived up to expectations. Everything packed secure and fresh and delivered on time.
I’ve been a customer with Donald Russell for a good few years, never had a problem, the food is always packaged very well & delivered on the scheduled day & very tasty, couldn’t be happier with them, highly recommended.
We don't buy a lot of meat generally, but DR quality is excellent. Steaks, burgers, sausages all good but some other cuts like beef rib trim are also great quality Much much better than supermarket meat and if you wait for offers the price is comparable/ sometimes cheaper
Had the beef wellingtons with truffle !! Beautiful, very easy to do for dinner party/ Sunday lunch, have yet to work our way through the rest of our order. Arrives very well packaged- straight in the freezer. Would definitely recommend.
Product excellent, service excellent, nuff said.
We have been ordering food from Donald Russell for several years now and have never been less than delighted by the quality of their meat products. We have tried a wide range of meat products: joints, steaks,sausages, bacon, pies,to give you an idea. Their minced meat is the best I have ever found, as are their steaks, liver and burgers. The food arrives promptly and very well packed. The fact that it comes frozen means you can decide when to use it,and the freshness,once defrosted, is exceptional.
The chateaubriand was lovely, we’ve also had the square sausages they were really good too. Great service, the food arrived in great condition and I will definitely be ordering from them again.
I am absolutely fed up with the non stop email and postal marketing that this firm sends out with yet more “special offers” Do they sell anything at normal price?
My mum used them for years she came to live with me when she was ill and introduced me to donald russel meat is first class tastes so good would recomend may be a little more expensive worth every penny never any waste love it service is excellent can’t fault the perfect butchers thankyou
Have been a customer for over 10 years and have always been very happy with the quality and excellent delivery but I do find ordering on line difficult so use the phone. Winter is ĥere so time to get the steŵpot out using the delicious beef rib trim.
Whatever we purchase - perfection - great taste - delicious flavour
Delighted with the quality and service.
Always had good quality food from Donald Russell. Always arrives on the day you arrange, and securely package. Very pleased with them.
We have used DR for many years, their quality, range and service is always outstanding, from their range of succulent steaks to great Alpine fries, it’s always been a pleasure to enjoy their range
I buy quite regularly from Donald Russell and do not usually do reviews..but on this occasion I am happy to both give a review, but also 5 stars. Basically you get what is on the site and delivered when said, and advance warning as to approximate time (usually a 2 hour window of time) and excellent produce..
I have ordered 3 times and have had some really good meats the burgers are probably the best I have ever had from a butcher and their sausages are up there with the best, sometimes the prices are quiet high but if you sign up they send you lots of offers which gives you a lot more for your money, the delivery's have always been on time and well packaged, I have used various butchers online but these are definitely my new favourite, plenty of choice on their website something for everyone.
Based on analysis of 53 reviews rated 1-2 stars for Donald Russell
“I ordered Sunday for delivery Tuesday, received the FedEx delivery email but then, just after 5pm on the Tuesday ( wh...”
“Have used Donald Russell for years and have had no problems at all with delivery when they were using DHL as their co...”
“Whoever at DR drafted this contract with FEDEX will ultimately be the demise of Donald Russell, even the £15 they off...”
“My order came today”
“Still waiting on a response and it’s been nearly 3 weeks since my email”
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Donald Russell is a UK-based online butcher specializing in the supply of high-quality meat products, including beef, chicken, lamb, and seafood. With over 50 years of experience in the industry, the company caters to both individual consumers and restaurants, providing a wide range of frozen and fresh meat options. Customers can conveniently shop for various cuts of meat and prepared meals through their user-friendly website, which offers features like bespoke delivery options and seasonal promotions. The target market for Donald Russell includes home cooks seeking premium quality ingredients for everyday meals and special occasions, as well as businesses in the food service industry requiring reliable meat suppliers. The company emphasizes customer satisfaction, as evidenced by numerous positive reviews, reflecting its commitment to quality and service.
Donald Russell receives high praise for the quality of its meat products, with many customers highlighting the excellent taste and overall satisfaction with their orders. Reviewers frequently mention the superb quality of items like pork sausages and steaks, reinforcing the brand's reputation for premium offerings. However, a significant number of complaints arise regarding delivery issues, particularly after the switch to FedEx as a courier. Customers express frustration over delayed deliveries, missing items, and poor communication when trying to resolve issues. Some also note dissatisfaction with the meat quality, describing certain cuts as tough or gristly. While many loyal customers appreciate the product quality, the recent service changes have led to a decline in overall satisfaction.
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