Discover Airlines Reviews

Hin- und Rückflug Frankfurt nach Mombasa. Pünktlich, tolle Crew, guter Service.

Hadden 3 stoelen geboekt met extra beenruimte ivm mijn kunstheupen. Werden omgeroepen en bij de balie kregen we nieuwe instapkaarten met stoelen zonder extra beenruimte, weg € 250,00. Je krijgt een formulier onder je neus met waarschijnlijk je rechten en zonder je aan te kijken kan je plaatsmaken voor het volgende slachtoffer. Wat een waardeloze vliegtuigmaatschappij, eens en nooit meer.

Hin und Rückflug mit Discover von Frankfurt nach Heraklion. Sehr gute Beinfreiheit und neues Entertainment-Programm. TOP Crew sehr freundlich, Piloten TOP (Infos während des Fluges und meine Tochter durfte vor Abflug ein Foto mit Ihnen machen. Beim Rückflug war der Purser extrem lustig. Die beste und witzigste Sicherheitsvorführung die ich jeh hatte. HUT AB!!!! Grandios Crew arbeitet trotz Streikaufruf von Cockpit und UFO

Se potevo davo zero stelle. Esperienza veramente pessima mai successa: 1- Salgo in aereo e trovo delle borse piccole da mettere sotto i piedi che riempiono la cappelliera sopra il mio sedile e chiedo alla hostess di farle spostare e lei prima guarda in giro e poi mi dice se ci sta di metterla sotto i piedi e io rispondo impossibile (era una valigia da cappelliera “grossa” e sotto i piedi avevo già una valigia piccola). Allora poi me la mette insieme ai bagagli degli hostess e non fa spostare le valigie piccole bah…così dopo faro caccia al tesoro per recuperare la mia valigia. 2- passano a portare il cibo e passano a recuperare i vassoi dopo 2 ore esatte, avevo tempo di riportarlo io indietro. 3- portano acqua e bevande e a distanza di 5 ore non sono mai passati a prendere i bicchieri. 4- lo metto per ultimo perché non so se sia colpa loro comunque volo da Las Vegas a torino con scalo a Francoforte e sono riusciti a fare uno scalo in più avvisandoci una volta saliti sull’aereo in Islanda perché l’aereo era troppo pesante e il carburante non bastava. Esperienza davvero ai limiti del ridicolo e mai succeda prima d’ora. Peccato non si possa fare una recensione anche delle hostess perché il servizio è veramente pessimo.

Dårlig håndtering af personer fra flyselskabets bemanding. Alt alt alt for lidt plads. Jeg kom ikke til at sidde på pladsen jeg havde bestilt fordi de ikke vidste hvordan de skulle håndtere en anden person havde sat sig i det forkerte sæde. Jeg havde xtra booket et sæde ved gangen men det var så bar fuldstændig ligemeget. Lad hver med at vælge Discover.

1 Stern zu viel!!! Flug Heraklion- München! Nie Wieder!..3 Stunden vom Abflug beim Checkin gestanden!, Flug fast aufgrund der Mitarbeiert verpasst..Nur Unfähigkeit!

Volo annullato dopo avere fatto il check in. Nessun avviso. Mai più!!!

After lots of delays (over 60 hours delayed) we had to stay overnight in 2 hotels. Discover airlines told us to book and send the reciept. We told them there are no hotels in Achorage left, except a few rooms from 700-1500 dollar pr night. They said : just book whatever you can find, we can not help you with hotels. So we did, and now all I get is 400 euros for the night in Frankfurt (that was 400 euros). The night in Achoarge they dont want to pay. And once you get an «offer»from them they delete your travel id and ticket, so customer care cant find the booking, and emails sent to customer care just comes back as a no-reply email would. So, you have to accept their offer. What a scam! I am in shock over this once grand airline. What in the world happend?

Flight took off from split late, excuse given of the aircraft needing repairs, however this flight seems to be routinely late so not so sure how true this excuse is. Cabin crew claimed not to have any details of if connecting flights will be held and were very sheepish. Arriving in Frankfurt no advice, had to ask the police where the Discover desk was, after a drawn out conversation, put in the most budget of budget hotels overnight, which had no aircon at the height of summer (every review of this hotel mentions this so Discover cannot claim they are unaware) Hotel was 20mins by taxi from the airport - currently arguing with Discover around the fact they should reimburse me for these taxi fares - they chose the hotel not me Planes are old Lufthansa ones, which they've just changed the curtains and seat belts on Arrived in London 10 hours after I expected to and had to go straight to work after landing with no sleep due to the crappy hotel they put us in

It was supposed to be a nice flight for my mother in law on Sunday Aug 25th, but supervisor, named Brenda decided otherwise. My mother in law came to visit us in June with the same airlines ( Uzbekistan Airlines + Lufthansa) with no problems at all. They checked in her luggage in Uzbekistan and she picked it up in Calgary. On the way back in Calgary airport on Aug, 25 we came to registration desk around 11.50 ( her flight was scheduled for 13.15) and Brenda told us that she has no right to fly as they can’t register her luggage to the final destination and she has no transit visa for Germany. Despite our facts that these airlines have an agreement and that she flew here with checked in luggage and no problem she was entitled and said that you have 2 minutes to decide: you fly without a luggage or you don’t fly at all. We were frustrated, going back and forth after 2 minutes said - we agree to fly without the luggage. Now Brenda says - too late it’s 12:15 and registration is closed. We were crying and begging her over and over again, she was firm and said, nothing can be done at this point. Now, after about 30 min later another couple came in and she let them in! We were devastated, we had to rebook another 2 flights, pay about CAD600 penalty because of “no show” even though she scanned her passport around 12.00 pm. After 2 days we came back with rebooked tickets with the same airlines at the same place and they checked in her luggage within 5 minutes with no questions asked. Just imagine what we have been through for absolutely no reason! The only good memory we had was about Harinder. Harinder was nice to us and tried to help in any possible way, but she couldn’t overstep her supervisor. However, there is a huge difference between her and Brenda. You always have a choice to be a human being. I appreciate her support despite the nightmare we had to go through.

Ich bin am 17. Februar 2024 von Frankfurt nach Kanada geflogen. Aufgrund des Langstreckenflugs von über 10 Stunden hatte ich mir einen XL Platz reserviert, um genügend Beinfreiheit zu haben. Im Flugzeug bekam ich allerdings einen ganz normalen Sitzplatz zugewiesen, bei dem ich mit den Knien an dem Sitz vor mir anstiess! Auf meine Intervention beim Bordpersonal würde mir doch allen ernstes geantwortet, dieses wäre ein XL Platz! Allerdings waren die Sitzreihe vor mir echte XL Plätze und da hatten die Personen ca. 30-40 cm Beinfreiheit zu den nächsten Sitzreihen. Da liess sich allerdings das Bordpersonal nicht beeindrucken, als ich das zu ihnen gesagt habe und ich erhielt deshalb auch keine Bestätigung, auf einem normalen Sitzplatz gesessen zu sein. Ich fertigte darauf hin Fotos meines Platzes an und nach meiner Rückkehr schrieb ich eine Reklamation an Discover und fügte diese Fotos bei, als Antwort bekam ich doch allen ernstes die Mitteilung, daß es sich um einen XL Platz gehandelt habe. Unseriöser geht es schon gar nicht mehr! Nach ein paar Schriftwechseln, die immer unbefriedigender wurden, schaltete ich die Schiedsstelle für Flugverkehr ein und bekam das Geld für die Reservierung dann zurück! Verarschen kann ich mich auch selbst, da brauche ich Discover nicht dazu! :-(

Horror Airlines, 7 Stunden vor dem Flug haben sle annulliert. Keine Lösung angeboten keine Kompensation. Wir sollten eine teure Ersatzflug aus Köln buchen und 2 Stunden nach Köln fahren. Nie wieder dieses Saftladen, lieber etwas vernünftiges.

Volo andata Francoforte Mombasa su aereo vecchio, sedili talmente consumati che si sentiva la struttura di FERRO nella schiena, ma siamo arrivati a destinazione. Dopo sei giorni a mio figlio, medesima tratta, volo cancellato all’imbarco da Francoforte e riprogrammato TRE giorni DOPO su Nairobi. Praticamente un sequestro di persona. Al rientro devo dire aereo nuovo, sedili normali e puntuale.

Die ausgedienten A 330, die Discover einsetzt, sind in der Business Class eine Katastrophe. Ich konnte auf dem Flug von Windhoek nach Frankfurt nicht eine Sekunde schlafen, der Fußbereich ist extrem eng, das "Bett" nimmt jede Vibration des Bodens auf, die ganze Nacht stapften Flugbegleiter hin und her. Das Essen entsprach Economy-Niveau eines Linienflugs mit Air France oder Lufthansa, das Personal war allerdings sehr freundlich und verstand auch meine Beschwerden und teilte diese sogar. Was ich unverschämt finde ist die Tatsache, dass Discover Preise nimmt, als wäre es eine Premiumairline, aber leider dafür wenig bietet.

No passado dia 17 /08, alteram a hora do voo das 18:40h, para as 21:20h, entramos na aeronave cerca das 21:10h. Estivemos 2h dentro da aeronave, para levantar voo, apenas nos dando um copo de água. Levantamos voo por volta das 23:20h em direcção a Munique, mas, uma vez que o aeroporto de Munique se encontrava encerrado, tivemos que fazer uma paragem em Zagreb para abastecer, uma vez que não tinha combustível suficiente para chegar a Nuremberga, estando neste aeroporto e dentro da aeronave (1 hora). Já em Nuremberga, estavam 3 autocarros para levar os passageiros para Munique, mais 2:30h de viagem. Chegamos a Munique por volta das 5:30h. (digo mais uma vez, apenas com um copo de água). Esta companhia, fala dos direitos dos passageiros, mas é o que eles menos ligam. Para esta companhia, apenas os passageiros têm deveres, porque caso haja algum passageiro que chegue atrasado, concerteza que não iram ficar à espera do mesmo.

Volo Monaco Santorini a/ r . Ottima compagnia aerea. Aereo pulitissimo con spazio per le gambe. Hostess gentili e sorridenti. Nonostante siamo partiti con mezz' ora di ritardo, siamo arrivati all' orario programmato. Bravi...continuate così.

They apply a disgusting overbooking policy also for long distance flights and consequently deny boarding even to families with children. They manage very badly the aftermath, leaving overbooked people, including children, waiting for hours to get accomodation and rebooking. The Flight itself in economy class Is extremely cheap, seats comfort Is similar to low cost airlines. It looks like they are trying to justify the existence of a poor premium economy by getting the standard economy class even worse. Food and bev extremely cheap. Entertainment system feels like going back 20 years. Flights to and from Namibia are sistematically delayed and I see many other reviews confirming. If you book with Lufthansa you must be very careful not to end up on a Flight operated by this very awful subsidiary.

4Y451 PMi MUC 23.8.24, Ausfall Bordentertainment, e-journals technisch nicht verfügbar, am Schlimmsten aber: auf jedem (!!!) Discover Kurz- und Mittelstreckenflug befinden sich Leute aus der Economy in der Business, sitzen dort teilweise über den Flug hinweg. Warum bucht man dann Business? Das Problem scheint Discover nicht in den Griff zu bekommen. Bei der Mutter LH wäre sowas undenkbar. Positiv: Crew vorne war sehr freundlich.

Wir sind Anfang August über Mombasa zum Kilimanjaro geflogen. Es hat alles prima geklappt.Pünktlich, sehr nettes Personal, passables Essen. Wir waren sehr zufrieden und würden jederzeit wieder mit Discover Airline fliegen!

0 communication en cas de problème (retard par exemple ou encore bagage envoyé plusieurs jours après arrivée). Personnel de vol pas amical, les rares messages du commandant de bord inaudibles, bref des employés en dessous de tout. À éviter à tout prix !