Last reviewed over a year ago
Over a year ago
good price and quality products . only issue was minor and that was by the time i received the shipping info the package was delivered !
Over a year ago
Reasonably priced and fast delivery
Over a year ago
Parts were delivered as ordered , Thank you
good price and quality products . only issue was minor and that was by the time i received the shipping info the package was delivered !
Quick service
Reasonably priced and fast delivery
Parts were delivered as ordered , Thank you
You did not ship the 100 each 1" strut straps, but I paid for them. I sent you an emessage saying they were not in the shipment, but did not get any response.
The order should have gone out in three days it took two weeks. i had to send e mails asking where is my order and phone calls. Also was charged shipping $400 was able to have that removed because of the size of the order it said free shipping. Too much work to get this order done. Chris Nelson
Only received 2 of my items out of order of 14. I spent 860.92 with them and they shipped 180.00 to me. I have called and left multiple messages, I have emailed multiple times and have received no response for several days. I cannot get anyone to let me know when OR IF they will ship the rest of my order. Terrible customer service, DO NOT BUY FROM DISCOUNT STRUT.
Prompt service and good quality products at a great price!
Wrong product shipped to us, even though we ordered the correct part. Asked for an RMA with prepaid return label. Return label was never provided.
Good prices and great Items!!
Good pricing but only half my order showed up and no tracking or any type of response. Reached out by phone and email multiple times and no response there either. At this point the terrible customer service and lack of material that was charged outweighs the pricing.
Very quick response and accurate items. Thanks. Great job!
Great selection of hard-to-find brackets at a reasonable price and prompt shipping!
Ive asked for a RMA twice now and nothing poor service
website was easy to find what I needed and shipping was fast
there is no inventory availability, no real tracking info, so it's a mystery whether or not the order was shipped, then it showed up over a two or three day period and was short some of the hardware so we had to purchase what we needed locally to finish there is no follow up to what is still not delivered and really no obvious way to check on it or get a refund for the undelivered balance
Super affordable, major lack of communication and inability to make contact with the company ( they're customer service is great if you can get ahold of them) make it challenging on when to expect equipment. Be sure to order two to three weeks ahead of needing them.
Excellent price, fast shipping.
The shipping cost is way too high!!! Costs more than the items I was buying.
The company was easy to reach and kept in contact with me about my order. When I had an issue upon receiving the order, they quickly rectified it. The prices were great as well.
Based on analysis of 13 reviews rated 1-2 stars for Discount Strut Accessories
“You did not ship the 100 each 1" strut straps, but I paid for them”
“I sent you an emessage saying they were not in the shipment, but did not get any response”
“Terrible customer service, DO NOT BUY FROM DISCOUNT STRUT”
“Wrong product shipped to us, even though we ordered the correct part”
“Wrong product shipped to us, even though we ordered the correct part”
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Discount Strut Accessories is an online retailer specializing in a wide range of strut fittings and accessories. Their product selection includes fittings, brackets, rollers, bases, channel nuts, and various hardware components designed to support DIY projects and professional applications alike. The company aims to provide quality strut accessories at competitive prices while ensuring fast shipping and reliable service. Targeting both individual consumers and commercial enterprises, Discount Strut Accessories caters to customers who require efficient and cost-effective solutions for their project needs. With a commitment to minimizing lead times and offering free freight on orders over $1,000, the company focuses on delivering a straightforward online shopping experience. Their extensive inventory is designed to meet the demands of weekend warriors and global businesses, emphasizing the importance of having the right parts available when needed.
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Reviewers consistently report positive experiences with Discount Strut Accessories. Customers often highlight great, shipping, fast, product. A minority mention drawbacks around order, wrong, shipped, product. Overall sentiment is strongly positive with an average rating of 4.3 stars across 101 reviews.
