DIRECT VAPOR

4.081 out of 5 stars
4.1
Great1,000 reviews

TrustScore

4.1
4.081 out of 5 stars
Great
5 out of 5 stars
631
4 out of 5 stars
132
3 out of 5 stars
58
2 out of 5 stars
45
1 out of 5 stars
134
1,000 reviews in total

Review summary

DIRECT VAPOR receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
3 out of 5 stars
3/5

Not easy to navigate

Not easy to navigate, said free signature but it charged me 5.99

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

CONSTANT AGE VARAFCATION CHARGE…

I like their juice quility and other products. My problem is I'm a return customer several times with you, email on file...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Best prices both online & in store

Affordable, wide selection & swift shipping. I truly appreciate the easy age verification as well as prompt delivery. So...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Always a great experience

Always a great experience

0
0
🔥 High engagement

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Filter by rating:
about 3 years ago
2 out of 5 stars

Very Disappointed - as others stated: Buyer Beware

Good site for vaping needs/products. Good selection of mainstream items. Pricing is ok, I just don't get the "Adult Signature Fee", but that's my only gripe. Thought it was going to be free shipping and it was shipping fee + adult signature fee, so you know...not stoked about that. Overall, a known and reliable online vape store. 10/27/22 *EDIT* Dropping Stars for an Unacceptable Transaction and lack of response from company. My order was end of September 2022 and i paid for shipping/adult signature fee. The delivery and communication was absolutely unacceptable. Received my package 10/26/22. They left my package with a neighbor who signed for me since i had no idea they were ever going to deliver and i was at work - i assumed DirectVapor just stole my money at this point and after numerous requests on why i have received no package or response from DirectVapor. Planned multiple days to be available at home to sign for package and it gets randomly delivered a month later. Called and left numerous "support tickets" for a refund only to find they will ignore you in hopes the terrible logistics company they are using will eventually, and randomly, show up to your home. Will never shop with DV again and cannot recommend due to their terrible customer service and obvious cash grabs/terrible logistics. Still no word on my refund and they got my money, i got the product eventually, but should not have to have paid shipping with this terrible service and their lack of communication, response, or even any assistance with tracking etc.

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Dan Sillanpa
Dan Sillanpa
1 reviews
about 3 years ago
5 out of 5 stars

Reordering

Placed another order. Ordering online is easy.

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Tux
Tux
1 reviews
about 3 years ago
4 out of 5 stars

Will probably order again soon.

Pretty good experience but I wasn't able to order everything I needed because the Juice Head flavors I wanted were not available.

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Linda
Linda
1 reviews
about 3 years ago
5 out of 5 stars

Easy to Use Website

Easy to find what I wanted.

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about 3 years ago
3 out of 5 stars

Overall, good

Everything was good besides the fact that my Welcome15 code did not give me free shipping and the adult signature fee is outrageous.

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Renee Capece
Renee Capece
1 reviews
about 3 years ago
4 out of 5 stars

Great

Very easy to do and its secure

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Billy
Billy
1 reviews
about 3 years ago
5 out of 5 stars

Always an easy experience and great…

Always an easy experience and great prices plus fast shipping.

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ryser
ryser
1 reviews
about 3 years ago
5 out of 5 stars

good job keep it up goof good golf 10…

good job keep it up goof good golf 10 word

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Elliott
Elliott
1 reviews
about 3 years ago
2 out of 5 stars

Paying $5.99 for an adult signature…

Paying $5.99 for an adult signature when my age is already verified, I think is ridiculous.

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Naomi Gleason
Naomi Gleason
1 reviews
about 3 years ago
3 out of 5 stars

Adult signature fee/ shipping

The site said choose your shipping, free adult signature, then charged me $ 5.99 for adult signature. I don't understand that.

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Heather Ross
Heather Ross
1 reviews
about 3 years ago
5 out of 5 stars

They always have what I need.

They always have what I need.

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John Waugh
John Waugh
1 reviews
about 3 years ago
5 out of 5 stars

oh well,

Honestly, the laws in LA are stupid. I can go to the corner store, but have to jump through hoops to order online.

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Danielle
Danielle
1 reviews
about 3 years ago
4 out of 5 stars

The website is glitchy during payment

The website is glitchy during payment. Also, I did not enter my birth month in 2 digits and it was a pain to go back and change as it made me reenter all details. Maybe put a reminder for future customers. The prices of your products are fair and free shipping is a nice benefit.

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about 3 years ago
1 out of 5 stars

Uh oh guys

Nice with customer service it has not shipped its been a week I believe it's a SCAM I have checked tracking it looks fake I've never heard of a guy in a private vehicle delivering lol I'l report them 100 💯 to BBB And FDA

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MiKoROGOD
MiKoROGOD
1 reviews
about 3 years ago
5 out of 5 stars

Good selection

Good selection . We will see how fast shipping is

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Matt
Matt
1 reviews
about 3 years ago
4 out of 5 stars

My first purchase

My first purchase. So far so good until I get the disposables and see if they work. UPDATE: Tracking is horrible. Still waiting on carrier since Friday.

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about 3 years ago
5 out of 5 stars

Outstading service with Direct Vapor

Direct Vapor makes it website user friendly. They are always well stock and have excellent prices and speedy delivery. I have been a loyal customer for years.

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Bernard Feltz
Bernard Feltz
1 reviews
about 3 years ago
4 out of 5 stars

taxes suck bigtime!

taxes suck bigtime!

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about 3 years ago
2 out of 5 stars

annoying

i didnt get my order on time and had to call customer service cause the package said it was deliverd when it wasnt but i did get it reshipped out to me

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about 3 years ago
5 out of 5 stars

Easy & inexpensive

Easy & inexpensive, I love this shop

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