Easy to place order.
Easy to place order. Direct Vapor is my go-to site for all my vaping needs. Their deals can't be beat!
DIRECT VAPOR receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
Not easy to navigate, said free signature but it charged me 5.99
I like their juice quility and other products. My problem is I'm a return customer several times with you, email on file...Read more
Easy to place order. Direct Vapor is my go-to site for all my vaping needs. Their deals can't be beat!
There is a adult signature required charge. I don't need to tell you that I'm not happy about this. And you want to charge me another $6 for it?
Have always loved this company
Signature fee outrageous! Shipping up to $65 now? Going to be looking for a new supplier!!!
So far it's been good, but I just ordered so we'll see.
Good selection and price, they make it good if there is a mistake. Delivery takes longer than it used to but its not their fault.
Update 10/10: Direct Vapor replied as I can view their reply below but I have not received a single update via email or through their website on any kind of tracking info. I used a universal tracking website and found that my package is coming from their shipping center in City of Industry, CA and says “SHIPMENT DATA RECEIVED - PENDING GLS RECEIPT SCAN” Per Direct Vapor’s reply, they’re saying that it’s currently in Missouri. Based on the only tracking number I’ve been given, this is not the case. Please provide me with an updated tracking number so I’m able to view the movement of the order. I pulled this line directly from your websites terms and conditions: “We boast a super fast turnaround time, and like to process orders in a jiffy. Same-day shipping on orders placed by 12PM Eastern.” This is 100% false. On top of all of this, your return policy states that we have 15 days from the time of purchase to return any items with a manufacturers defect which will be impossible to do because I’ll be out of that return window by the time my package shows up. Your policy states that all items are covered if they’re shipped by USPS which infers that my shipment was shipped via USPS because it is a domestic order. What’s funny is your reply states that USPS can no longer ship vape products because of the PACT act which I know isn’t true as I’ve only received my vape related products via USPS. I can’t help but feel completely lied to. My order was placed on the morning of Oct. 3rd and I haven’t received a single update via email or my account regarding my order. 10/7: I’ve had an order placed for almost one week and what little tracking I’m able to view only says “awaiting carrier pick up.” When you click on the tracking number, it takes you to a Chinese website and user access from the United States is blocked. Seems a bit sketchy. Why does it take a week to get items shipped out? I won’t be ordering from direct vapor again and if the order doesn’t ship out by Monday, I’m calling my credit card company
Still have not received my previous order. Shipping is terrible.
Good job guys
l LIKE THE SELECTIONS AND THE PRICE WEBSITE EASY TO NAVIGATE. GREAT PRICES!
This site is amazing and the prices compared to the alternative is amazing keep up the great work
Amazing devices and prices I actually spend less money on here than in store I absolutely love it and I'll definitely continue using you guys
Always promise free shipping, free signature, or something free...but NEVER come thru! The ONLY way to get free ANYTHING is to hit the $65 total but u still get hit with the signature fee and tax!!! EVERYTIME!!!!!!
Easy website, great selection!
The site was just functioning extrememly slow. Refreshing the window was slow, each time i made a change to the cart was slow.
Too Much for Shipping and Adult Signature!!!!!! Way too high a cost!!!
Great prices and appears to be fast shipping. Easy to navigate website and find what you are looking for.
I love Direct Vapor. I've been a loyal and happy customer for years.
My experience using the website helped me make a selection that I feel happy about. I was able to make an informed decision and customer service was pretty good over the phone. I had trouble navigating which batteries work with my product I'm buying as it didn't come included in the starter pack. I'm overall pretty satisfied with my online and phone rep experience!
Good prices, fair shipping cost, website is fast.
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