DIRECT VAPOR

4.081 out of 5 stars
4.1
Great1,000 reviews

TrustScore

4.1
4.081 out of 5 stars
Great
5 out of 5 stars
631
4 out of 5 stars
132
3 out of 5 stars
58
2 out of 5 stars
45
1 out of 5 stars
134
1,000 reviews in total

Review summary

DIRECT VAPOR receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
3 out of 5 stars
3/5

Not easy to navigate

Not easy to navigate, said free signature but it charged me 5.99

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

CONSTANT AGE VARAFCATION CHARGE…

I like their juice quility and other products. My problem is I'm a return customer several times with you, email on file...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Best prices both online & in store

Affordable, wide selection & swift shipping. I truly appreciate the easy age verification as well as prompt delivery. So...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Always a great experience

Always a great experience

0
0
🔥 High engagement

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Filter by rating:
about 3 years ago
5 out of 5 stars

Easy to place order.

Easy to place order. Direct Vapor is my go-to site for all my vaping needs. Their deals can't be beat!

Helpful?
about 3 years ago
2 out of 5 stars

There is a adult signature required…

There is a adult signature required charge. I don't need to tell you that I'm not happy about this. And you want to charge me another $6 for it?

Helpful?
about 3 years ago
5 out of 5 stars

Have always loved this company

Have always loved this company

Helpful?
about 3 years ago
1 out of 5 stars

Signature fee outrageous

Signature fee outrageous! Shipping up to $65 now? Going to be looking for a new supplier!!!

Helpful?
about 3 years ago
5 out of 5 stars

So far it's been good

So far it's been good, but I just ordered so we'll see.

Helpful?
Rhonda Todd
Rhonda Todd
1 reviews
about 3 years ago
5 out of 5 stars

Good selection and price

Good selection and price, they make it good if there is a mistake. Delivery takes longer than it used to but its not their fault.

Helpful?
Ashley Kling
Ashley Kling
1 reviews
about 3 years ago
1 out of 5 stars

I’ve had an order placed for almost one…

Update 10/10: Direct Vapor replied as I can view their reply below but I have not received a single update via email or through their website on any kind of tracking info. I used a universal tracking website and found that my package is coming from their shipping center in City of Industry, CA and says “SHIPMENT DATA RECEIVED - PENDING GLS RECEIPT SCAN” Per Direct Vapor’s reply, they’re saying that it’s currently in Missouri. Based on the only tracking number I’ve been given, this is not the case. Please provide me with an updated tracking number so I’m able to view the movement of the order. I pulled this line directly from your websites terms and conditions: “We boast a super fast turnaround time, and like to process orders in a jiffy. Same-day shipping on orders placed by 12PM Eastern.” This is 100% false. On top of all of this, your return policy states that we have 15 days from the time of purchase to return any items with a manufacturers defect which will be impossible to do because I’ll be out of that return window by the time my package shows up. Your policy states that all items are covered if they’re shipped by USPS which infers that my shipment was shipped via USPS because it is a domestic order. What’s funny is your reply states that USPS can no longer ship vape products because of the PACT act which I know isn’t true as I’ve only received my vape related products via USPS. I can’t help but feel completely lied to. My order was placed on the morning of Oct. 3rd and I haven’t received a single update via email or my account regarding my order. 10/7: I’ve had an order placed for almost one week and what little tracking I’m able to view only says “awaiting carrier pick up.” When you click on the tracking number, it takes you to a Chinese website and user access from the United States is blocked. Seems a bit sketchy. Why does it take a week to get items shipped out? I won’t be ordering from direct vapor again and if the order doesn’t ship out by Monday, I’m calling my credit card company

Helpful?
JOHN YAOU
JOHN YAOU
1 reviews
about 3 years ago
1 out of 5 stars

Still have not received my previous…

Still have not received my previous order. Shipping is terrible.

Helpful?
BILLY BAXTER
BILLY BAXTER
1 reviews
about 3 years ago
4 out of 5 stars

Good job guys

Good job guys

Helpful?
about 3 years ago
5 out of 5 stars

l LIKE THE SELECTIONS AND THE PRICE…

l LIKE THE SELECTIONS AND THE PRICE WEBSITE EASY TO NAVIGATE. GREAT PRICES!

Helpful?
Jimmy Eubank
Jimmy Eubank
1 reviews
about 3 years ago
5 out of 5 stars

Awesome savings

This site is amazing and the prices compared to the alternative is amazing keep up the great work

Helpful?
Renegade
Renegade
1 reviews
about 3 years ago
5 out of 5 stars

Amazing devices and prices

Amazing devices and prices I actually spend less money on here than in store I absolutely love it and I'll definitely continue using you guys

Helpful?
Nick Gilliam
Nick Gilliam
1 reviews
about 3 years ago
1 out of 5 stars

Always promise free shipping

Always promise free shipping, free signature, or something free...but NEVER come thru! The ONLY way to get free ANYTHING is to hit the $65 total but u still get hit with the signature fee and tax!!! EVERYTIME!!!!!!

Helpful?
about 3 years ago
5 out of 5 stars

Easy website

Easy website, great selection!

Helpful?
Daniel Condon
Daniel Condon
1 reviews
about 3 years ago
2 out of 5 stars

Slow

The site was just functioning extrememly slow. Refreshing the window was slow, each time i made a change to the cart was slow.

Helpful?
Robin S. Hall
Robin S. Hall
1 reviews
about 3 years ago
3 out of 5 stars

Too Much for Shipping and Adult…

Too Much for Shipping and Adult Signature!!!!!! Way too high a cost!!!

Helpful?
Tina Carter
Tina Carter
1 reviews
about 3 years ago
5 out of 5 stars

Low prices, fast shipping

Great prices and appears to be fast shipping. Easy to navigate website and find what you are looking for.

Helpful?
about 3 years ago
5 out of 5 stars

I love Direct Vapor

I love Direct Vapor. I've been a loyal and happy customer for years.

Helpful?
Ashley R.
Ashley R.
1 reviews
about 3 years ago
4 out of 5 stars

Love the website, but it'd be nice to at least have the batteries included...

My experience using the website helped me make a selection that I feel happy about. I was able to make an informed decision and customer service was pretty good over the phone. I had trouble navigating which batteries work with my product I'm buying as it didn't come included in the starter pack. I'm overall pretty satisfied with my online and phone rep experience!

Helpful?
Tom Blades
Tom Blades
1 reviews
about 3 years ago
5 out of 5 stars

Good prices and fair shipping cost

Good prices, fair shipping cost, website is fast.

Helpful?

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