DIRECT VAPOR

4.081 out of 5 stars
4.1
Great1,000 reviews

TrustScore

4.1
4.081 out of 5 stars
Great
5 out of 5 stars
631
4 out of 5 stars
132
3 out of 5 stars
58
2 out of 5 stars
45
1 out of 5 stars
134
1,000 reviews in total

Review summary

DIRECT VAPOR receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
3 out of 5 stars
3/5

Not easy to navigate

Not easy to navigate, said free signature but it charged me 5.99

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

CONSTANT AGE VARAFCATION CHARGE…

I like their juice quility and other products. My problem is I'm a return customer several times with you, email on file...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Best prices both online & in store

Affordable, wide selection & swift shipping. I truly appreciate the easy age verification as well as prompt delivery. So...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Always a great experience

Always a great experience

0
0
🔥 High engagement

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Cyndi Wright
Cyndi Wright
1 reviews
about 3 years ago
5 out of 5 stars

Super easy to use website and always…

Super easy to use website and always has my products in stock

Helpful?
Kathy Crowell
Kathy Crowell
1 reviews
about 3 years ago
1 out of 5 stars

Worst support there is

I purchased a VooPoo Argus Pro in Oct. 2022. The shipping was fine, but the pod to the device was defective. I noticed that the pod would be empty each day and refill the next day. Lately I noticed that the vape juice was running down the side. I called support and they told me to make sure that the vent to the device is closed as it was most likely leaking from there. I did that dilled the pod half full because I wasn't going to waste more juice. Still the juice was draining fast. I called again a few days later to see what can be done and was told that it is possibly the vape juice. Told them that that wasn't it as my other vapes use the same juice with the same coil. They FINALLY concluded to send the pod back to them and I pay for the shipping with an RMA number. I told them to forget it as I will switch the pod from my other device back and forth since they sent me a defective pod. I have been a customer of theirs for years now but that was the last straw! How this company can be ranked the top ten .... I don't know.

Helpful?
Kathy Coleman
Kathy Coleman
1 reviews
about 3 years ago
1 out of 5 stars

I placed an order on November 2nd

I placed an order on November 2nd. Didn't come so I called. Could not give me any information on where the shipment was. I finally received a package Nov 16 and it was one piece and not even a piece that went with my order. They placed another order to replace stuff missing and that is incorrect and also cannot guarantee when I will receive it. I ordered a bundle and the replacement order placed on the Nov 16th was for one item out of the order. They had no problem processing my money but having a real problem with the merchandise I paid for actually getting to me. Do NOT ORDER FROM THIS COMPANY

Helpful?
Les
Les
1 reviews
about 3 years ago
3 out of 5 stars

I don't like the high shipping fee on…

I don't like the high shipping fee on top of the adult verification fee.🤷🏿‍♂️

Helpful?
MB
MB
1 reviews
about 3 years ago
5 out of 5 stars

A store I can rely on

This site is fast and reliable. Everything i have received so far has been high quality and what I expected.

Helpful?
about 3 years ago
4 out of 5 stars

Easy-to-use

Easy-to-use

Helpful?
Karl Arnoth
Karl Arnoth
1 reviews
about 3 years ago
1 out of 5 stars

Been almost a month and they still…

Been almost a month and they still can't resolve my lost shipment after weeks of calling

Helpful?
Melissa Beck
Melissa Beck
1 reviews
about 3 years ago
5 out of 5 stars

The site was easy to use and to find…

The site was easy to use and to find what I needed. I hope the delivery goes as smooth!

Helpful?
Ivko
Ivko
1 reviews
about 3 years ago
1 out of 5 stars

The worst shipping logistics

The worst shipping logistics. I placed an order on Oct 1, and now it's November 15 and still have not received my order of $114. Dispute is in process. Reading reviews, I see there are more people who complain about their shipping. Definitely will never order from them again.

Helpful?
Lynda Hager
Lynda Hager
1 reviews
about 3 years ago
5 out of 5 stars

So happy that they ship to my address

So happy that they ship to my address. I've ordered many times from Direct Vapor and they always come through. Even if I felt that the shipping was taking longer than expected, they are easy to get a hold of and address my issue and get back to me quickly. Also, their products are very good, I would highly recommend them.

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Pbutter
Pbutter
1 reviews
about 3 years ago
5 out of 5 stars

In stock

In stocks. Fair pricing. The end. All I need. Juice is a little wild to shop with so many varieties but to each their own.

Helpful?
Ethel
Ethel
1 reviews
about 3 years ago
5 out of 5 stars

The product I wanted was available.

The product I wanted was available.

Helpful?
Howard M
Howard M
1 reviews
about 3 years ago
4 out of 5 stars

first order with direct vapor

it was easy to order, the details info makes sure you order the right part for you mod

Helpful?
Gregory Magda
Gregory Magda
1 reviews
about 3 years ago
5 out of 5 stars

i got what i wanted

i got what i wanted

Helpful?
S Bennett
S Bennett
1 reviews
about 3 years ago
5 out of 5 stars

Great experience

Excellent experience. Very easy to find everything And check out process is a breeze. Everything was acting

Helpful?
about 3 years ago
3 out of 5 stars

About half the orders never arrive now…

About half the orders never arrive now that they are using the new shipping company. They are good about replacing the ones that get lost though. Don't expect delivery for a couple months.

Helpful?
about 3 years ago
5 out of 5 stars

Best site to buy your vape products!!!!!!

How easy it was to use your site and place my order.

Helpful?
steven white
steven white
1 reviews
about 3 years ago
4 out of 5 stars

Large Selection and detailed item…

Large Selection and detailed item photos

Helpful?
Tonya Hollen
Tonya Hollen
1 reviews
about 3 years ago
5 out of 5 stars

Easy to find what I was looking for and…

Easy to find what I was looking for and reasonable prices.

Helpful?
CrimsonFox
CrimsonFox
1 reviews
about 3 years ago
5 out of 5 stars

This website was easy to use

This website was easy to use. Only issue I had was the text option being a bit buggy and not leaving my screen until I clicked back a page.

Helpful?

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