DIRECT VAPOR

4.081 out of 5 stars
4.1
Great1,000 reviews

TrustScore

4.1
4.081 out of 5 stars
Great
5 out of 5 stars
631
4 out of 5 stars
132
3 out of 5 stars
58
2 out of 5 stars
45
1 out of 5 stars
134
1,000 reviews in total

Review summary

DIRECT VAPOR receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
3 out of 5 stars
3/5

Not easy to navigate

Not easy to navigate, said free signature but it charged me 5.99

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

CONSTANT AGE VARAFCATION CHARGE…

I like their juice quility and other products. My problem is I'm a return customer several times with you, email on file...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Best prices both online & in store

Affordable, wide selection & swift shipping. I truly appreciate the easy age verification as well as prompt delivery. So...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Always a great experience

Always a great experience

0
0
🔥 High engagement

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Filter by rating:
KELLY HILL
KELLY HILL
1 reviews
about 3 years ago
5 out of 5 stars

Love Direct Vapor

Easy webpage time navigate. Excellent inventory. Great prices. I have not been disappointed in any of my purchases.

Helpful?
Tim Sullivan
Tim Sullivan
1 reviews
about 3 years ago
5 out of 5 stars

Easy to navigate though and male…

Easy to navigate though and male selections. Pretty good prices and sure wide sales are much appreciated.

Helpful?
about 3 years ago
5 out of 5 stars

Easy check out.

Easy check out.

Helpful?
Not Sure
Not Sure
1 reviews
about 3 years ago
5 out of 5 stars

You got what I need

Only in the fact that you have what I need and at a cheaper price than I can get in a brick and mortar store, save for the $5.99 signature required cost, but still...cheaper

Helpful?
about 3 years ago
1 out of 5 stars

Adult signature fee is ridiculously…

Adult signature fee is ridiculously stupid

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Tosha Stroud
Tosha Stroud
1 reviews
about 3 years ago
4 out of 5 stars

I love ordering thru you guys

I love ordering thru you guys. Great prices and deals. However I wish you had more of a selection of disposable vapes.

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Derek Slater
Derek Slater
1 reviews
about 3 years ago
5 out of 5 stars

Easy shopping and speedy checkout ‼️

Easy shopping and speedy checkout ‼️

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Mary Burnett
Mary Burnett
1 reviews
about 3 years ago
5 out of 5 stars

Fast easy ordering

Fast easy ordering. Fast Shipping. After ordering over time, I don't think I should need to continue to pay the fee for adult signature.....other then this additional fee. I really like buying. Thank you

Helpful?
Crystal Lee
Crystal Lee
1 reviews
about 3 years ago
5 out of 5 stars

Great service

Great selection! Great products! Best prices!

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Mike
Mike
1 reviews
about 3 years ago
4 out of 5 stars

Overall

Overall, very good. Some things were out of stock.

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Andrea
Andrea
1 reviews
about 3 years ago
5 out of 5 stars

You always have the products from…

You always have the products from ?Baton available and your discounts are most welcome..Thank You

Helpful?
about 3 years ago
5 out of 5 stars

Great discounts

I enjoy your large collection of products your customer service is great. Now that China's allibaba is closed to vaper's.

Helpful?
about 3 years ago
2 out of 5 stars

On the screen it said FREE adult…

On the screen it said FREE adult signature required. As in no charge. But then it showed up at check out & was CHARGED 5.99

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Feline Fe
Feline Fe
1 reviews
about 3 years ago
5 out of 5 stars

Great Black Friday deals

Great Black Friday deals. Website is easy to use.

Helpful?
Michael Davis
Michael Davis
1 reviews
about 3 years ago
5 out of 5 stars

Great value

Great value. I appreciate the Holiday discount.

Helpful?
Leslie
Leslie
1 reviews
about 3 years ago
5 out of 5 stars

GREAT PRICES

GREAT PRICES, FREE SHIPPING AND HAD EVERYTHING I NEEDED

Helpful?
about 3 years ago
4 out of 5 stars

Great

It would have been five stars but it took entirely too long to check out I had to take a picture of my ID several times and I've ordered from you before I don't get it but the experience was great

Helpful?
EJO
EJO
1 reviews
about 3 years ago
1 out of 5 stars

Very Poor Website & Customer Service

When I input my zip code in Direct Vapor's zipcode checker, their website says it ships to me and, again, when I go to checkout my order, it says "Yes, your zipcode is eligible for shipping", BUT on the very same checkout page, right below the confirmation that my zipcode is eligible for shipping, it states the error "Sorry, due to regulations we cannot currently ship to this zip code." When I submitted a ticket to Direct Vapor customer service regarding this issue, their only reply was "Did you try the zip code checker?" I responded "Like I said in the ticket, the zipcode finder says it ships to me, so I already tried that." Direct Vapor's reply was an uncaring "It seems your question was answered with the zip code checked -- I can't tell you anything different." REALLY?! They offered no explanation for the technical conflicts of their own website. And, when checking out my order, the page stated "adult signature is free", but then still charged me $5.99 for the adult signature fee. I understand there can be variences for different situations, state regulations, total checkout amounts, etc., but then the website should be smart enough to accommodate these issues and give customers accurate statements, without errors, so they understand their full charges... it's confusing and frustrating. The customer service is very poor and uncaring, with little knowledge of website technical issues or state regulations, and Direct Vapor does not care to attempt to find out/fix their website issues. Last, but not least... it is impossible to UNSUBSCRIBE from Direct Vapor's many daily emails, which I never signed up for -- clicking on their UNSUBSCRIBE link only takes you to their website. I also tried marking as SPAM and blocking them, and it doesn't work. They said they are "working on it". I highly doubt it... I'm guessing they said that because I told them I was going to report them.

Helpful?
Jessie O
Jessie O
1 reviews
about 3 years ago
5 out of 5 stars

Haven't had a bad experience yet with…

Haven't had a bad experience yet with these guys!

Helpful?
about 3 years ago
5 out of 5 stars

Good service

Good service

Helpful?

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