DIRECT VAPOR

4.081 out of 5 stars
4.1
Great1,000 reviews

TrustScore

4.1
4.081 out of 5 stars
Great
5 out of 5 stars
631
4 out of 5 stars
132
3 out of 5 stars
58
2 out of 5 stars
45
1 out of 5 stars
134
1,000 reviews in total

Review summary

DIRECT VAPOR receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
3 out of 5 stars
3/5

Not easy to navigate

Not easy to navigate, said free signature but it charged me 5.99

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

CONSTANT AGE VARAFCATION CHARGE…

I like their juice quility and other products. My problem is I'm a return customer several times with you, email on file...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Best prices both online & in store

Affordable, wide selection & swift shipping. I truly appreciate the easy age verification as well as prompt delivery. So...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Always a great experience

Always a great experience

0
0
🔥 High engagement

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R Azure
R Azure
1 reviews
about 3 years ago
3 out of 5 stars

Is what it is

Claimed free shipping when placed in card then I was double charged for shipping and a signature. Was very misleading.

Helpful?
Mary Clark
Mary Clark
1 reviews
about 3 years ago
5 out of 5 stars

I use one brand and flavor juice

I use one brand and flavor juice, it's hard to find locally, so I order several bottles at a time. I have ordered from several other places, but I like ordering from Direct Vapor the best. No hassles, timely shipping, always in stock, and no extra charges when I get to the check out.

Helpful?
about 3 years ago
5 out of 5 stars

Ease of use of their website

Ease of use of their website. My last order was sent within the time frame promised. Hoping this one will be as well.

Helpful?
S.L.
S.L.
1 reviews
about 3 years ago
1 out of 5 stars

Don’t shop Direct Vapor

First of all the price was around $16 until I clicked the button to pay. Then it was $30 as soon as I paid. It irritated me, but I was like “Ok, whatever.” Then it didn’t arrive within the time it was supposed to. They said they had attempted to deliver it, but that was a lie. I was right here and no one came to the house. So I call and call. Finally Heather called me back and said she really doesn’t know when I would get it. Then an email can saying it would be another 3-10 days added onto the 11 I’ve already waited. I’m having my bank dispute it. Wish I would have read the reviews first, because I’m not the only one they’ve done this way.

Helpful?
Jason Mistrik
Jason Mistrik
1 reviews
about 3 years ago
1 out of 5 stars

Ordered a vape Mod oct 4th,2022 spent…

Keep calling daily what I did just got mine took a month Ordered a vape Mod oct 4th,2022 spent 91$ says been in Warwick RI since the 15th of October That’s literally 30 minutes from my house I’ve seen at least 3 other ppl have said direct vapor Giving them the runaround same here Only reason I order from this company goes every company was sold out highly regretting it will never use this company again

Helpful?
Diana Askew
Diana Askew
1 reviews
about 3 years ago
5 out of 5 stars

I've been missing being able to order…

I've been missing being able to order vape juice online. I am tickled pink that Direct Vapor will ship to my home.

Helpful?
Marco ramirez
Marco ramirez
1 reviews
about 3 years ago
5 out of 5 stars

It is great and easy thanks

It is great and easy thanks

Helpful?
Mark
Mark
1 reviews
about 3 years ago
3 out of 5 stars

Misleading Site offers

Clicked on 15% discount and would not let me proceed, then at checkout it said that signature delivery was free and it charged me $5.99. Misleading but I need the tanks so I ordered anyway.

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Angie Hardin
Angie Hardin
1 reviews
about 3 years ago
1 out of 5 stars

Never received order

Never received order. When I contacted the company to inform them I did not receive it, I was constantly given the runaround.

Helpful?
about 3 years ago
5 out of 5 stars

1st time shopper so hoping you meet my delivery expectations

Website is good and easy to navigate but hoping the delivery is smooth and on time as other vape shops online are not so let's see what your company is like.

Helpful?
Jim T
Jim T
1 reviews
about 3 years ago
1 out of 5 stars

The business model just does not work

The business model just does not work. I'm not entirely blaming them, but they can't ship through traditional methods, so use some weird "box" site, which has a half-finished interface. They're in Louisville, I'm in Lexington, and it's been 10 days, and I have no hope as to when it will actually be delivered. I could have walked it here by now.

Helpful?
about 3 years ago
4 out of 5 stars

i enjoyed the "ask the expert" section

i enjoyed the "ask the expert" section

Helpful?
Angie b
Angie b
1 reviews
about 3 years ago
5 out of 5 stars

This is Angela from O-H-I-O!

This is Angela from O-H-I-O!! Direct Vapor is where i get all my vapor products. The staff is patient, courteous, friendly and professional. And, if you looking for vapor products do not hesitate to use Direct Vapor.

Helpful?
Rene Gomez
Rene Gomez
1 reviews
about 3 years ago
5 out of 5 stars

Great Prices,easy access

Great Prices,easy access, great selection,simple, options, variety, quality, quantity

Helpful?
Steyn Funk
Steyn Funk
1 reviews
about 3 years ago
5 out of 5 stars

Late but fullfilled

Items are always delivered, however the delivery date is usually 3-5 days later than claimed

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Ahmad Damati
Ahmad Damati
1 reviews
about 3 years ago
1 out of 5 stars

The website is good

The website is good , but they wont get stuff delivered as they use a terrible carrier. I had to dispute my transaction as I didn’t get my order after 1 month

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Mel
Mel
1 reviews
about 3 years ago
5 out of 5 stars

easy to use website

easy to use website - found what I wanted quickly

Helpful?
about 3 years ago
2 out of 5 stars

28 minutes on hold

28 minutes on hold. Trying to place order but keep getting error message saying I've reached order limit of 15 bottles in 30 days. Wth. Maybe I have l- not sure, but why would I be limited like that? Trying to take advantage of good sale. Had to keep removing items until it let me order, because there is no phone support and email will take days, and by then sale will be over and/or items will sell out. So frustrating

Helpful?
Rony
Rony
1 reviews
about 3 years ago
5 out of 5 stars

Speedy Website, Good Prices

Website is fast and easy to navigate. Prices are very reasonable. Thanks!

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John Smith
John Smith
1 reviews
about 3 years ago
3 out of 5 stars

I do not like the adult signature fee

I do not like the adult signature fee. Its just another tax. Not enough coupons or deals. i do like the site in general. Pricing is reasonable for the most part. I just wish they wouldn't play games with shipping and extra fees.

Helpful?

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