Dino Decking is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
Ordered sample pack and it was received very quickly. The samples were delivered in a well designed box with 6 samples and a brochure with prices. Will definitely order from Dino decking in September when I have the site cleared.
Great product which was delivered the following day, driver really helpful. Had to order additional cladding which I picked up myself, just typed in order number then waited outside, helpful chap took it to my vehicle and off I went.
Incorrect bullnose edging delivered
have had a delivery of composite decking boards delivered and it has become apparent now they are fitted that they are covered in scratches. I appreciate they are only scratch resistant but there are scratches everywhere and they are brand new. I contacted Dino decking support and they fobbed me off blaming the fitter. I would definitely not recommend this company. I am now worried how the decking with fair with time as their warranty is clearly worthless 😡
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dino.co.uk1,000 total • Write a review
Excellent quality. Very quick delivery.
Date of experience: July 13, 2024
Staff really helpful great delivery service Good quality as well
Date of experience: July 12, 2024
Very good company to deal with from ordering over the phone to the excellent delivery.Goods order seem to be of a very good quality and the person fitting mine says it is very easy to work with.
Date of experience: July 11, 2024
Our decking was installed last year, March 2023 by a professional company. A large area 8M X 4M +-. Initially it looked great but after a few months down the line most of the right angle edging trims cracked down the lengths and then slowly disintegrated. I complained to the company and new trims were sent out to me. Since then the main boards are warping/distorting, both down the lengths and across the widths ,so badly the whole area is becoming a trip hazard as well as pooling rain water. The boards have been secured using the supplied clips from Dino decking. Basically the product is not fit for purpose both in stability and construction. Having spent the best part of £2000 in just buying the product, never mind having to pay the installer, I will be ripping the whole lot up and installing wooden decking in the near future. It's a total disgrace that a so called maintenance free product with a 10 year guarantee should have to be replaced after one and a half years.
Date of experience: July 11, 2024
Fast delivery, good product and support. Building decks is the main income stream for my business and having an alternative offering for customers is all ways good.
Date of experience: July 11, 2024
A really good product really good price and delivery was first class ordered late one night delivered next day many thanks
Date of experience: July 11, 2024
Sales were helpful and professional, delivery was within three working days, the driver was great. The product so far has been of a good quality and looks great. In general I would recommend Dino to anyone thinking of constructing a deck.
Date of experience: July 10, 2024
The deck boards and edging get 5 stars for quality and price, not quite so impressed with the clips. I know I live a long way from Wigan but thought that the delivery charge was a bit on the steep side. The project isn't quite finished yet but looking very good and I would highly recommend this product to anyone who is thinking about buying it.
Date of experience: July 10, 2024
