Review summary

Dino Decking is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

TD
Ordered sample pack and it was received…

Ordered sample pack and it was received very quickly. The samples were delivered in a well designed box with 6 samples and a brochure with prices. Will definitely order from Dino decking in September when I have the site cleared.

D
Fantastic quality product

Great product which was delivered the following day, driver really helpful. Had to order additional cladding which I picked up myself, just typed in order number then waited outside, helpful chap took it to my vehicle and off I went.

GS
The wrong colour bullnose edge was delivered and it took another 5 days to get the correct colour

Incorrect bullnose edging delivered

have had a delivery of composite…

have had a delivery of composite decking boards delivered and it has become apparent now they are fitted that they are covered in scratches. I appreciate they are only scratch resistant but there are scratches everywhere and they are brand new. I contacted Dino decking support and they fobbed me off blaming the fitter. I would definitely not recommend this company. I am now worried how the decking with fair with time as their warranty is clearly worthless 😡

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

Website

dino.co.uk

All reviews

1,000 total • Write a review

Showing 711 - 720 of 996 reviews
JF
5 out of 5 stars

Fantastic experience

Great communications and advice offered. Delivery was quicker than expected and driver even helped move it all into rear garden 👍🏼👍🏼

Date of experience: October 4, 2024

m
5 out of 5 stars

Just perfect

On time delivery, wonderful product and easy online service

Date of experience: October 4, 2024

PH
5 out of 5 stars

Very quick service

Very quick service, driver very helpful

Date of experience: October 4, 2024

J
5 out of 5 stars

An excellent experience

Excellent communication and support. Prompt delivery of a very good looking product.

Date of experience: October 3, 2024

MR
5 out of 5 stars

From initial call with a query I’ve…

From initial call with a query I’ve received excellent service and advise , delivered on time by a very helpful driver , and quality looks great .

Date of experience: October 3, 2024

A

Ali

US

5 out of 5 stars

Excellence simply delivered

Product -: I have ordered fences and quality has been great. Family and I are really happy with the product. Service - Service quality was great from Dino team as you get rapid response from the team and issues get resolved within no time time I would highly recommend the composite fence as this is only product I have purchased and my family, friends and extended family they all love it. Will be ordering more of for extended family.

Date of experience: October 3, 2024

DR
4 out of 5 stars

Good quality cladding good value

Good quality cladding good value. Easyish to install expensive for the fixings. Not good was the re-order took six weeks to deliver after promises but had my money all that time so job was held up.

Date of experience: October 3, 2024

AR
4 out of 5 stars

Customer Service follow up on order

Dino Customer Service contacted me and reached a solution that was satisfactory to me so they are contactable if you need support. The product looks great in situ. Great value for money.

Date of experience: October 3, 2024

MG
1 out of 5 stars

Very disappointed

From the order to delivery was an absolute Nightmare. When I paced the order and paid the delivery dates worked. I had to pay £120 for the delivery and as soon as I comply the payment transaction the delivery date instantly changed. To cut a long story short 15 days later they delivered to my customers house at 7.15am. We was advised the delivery would be from 7am to 8pm and if no answer it would be left on the driveway. And that’s exactly what they did my customer was 69 years of age and asked the delivery driver if they could put it done the side alley behind the gate and the driver said No. absolutely disappointed is a understatement., I’m a landscape gardener and thought I would try this company out what a Mistake I made never again. And top finish everything off the delivery was missing parts and had to wait for another 4 days until we actually got what we ordered 19 days before.

Date of experience: October 2, 2024

JH
5 out of 5 stars

Excellent product,very speedy delivery

Excellent product,very speedy delivery

Date of experience: October 1, 2024

Previous1•••717273•••100Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.