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Review summary
Dino Decking is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
Ordered sample pack and it was received very quickly. The samples were delivered in a well designed box with 6 samples and a brochure with prices. Will definitely order from Dino decking in September when I have the site cleared.
Great product which was delivered the following day, driver really helpful. Had to order additional cladding which I picked up myself, just typed in order number then waited outside, helpful chap took it to my vehicle and off I went.
have had a delivery of composite decking boards delivered and it has become apparent now they are fitted that they are covered in scratches. I appreciate they are only scratch resistant but there are scratches everywhere and they are brand new. I contacted Dino decking support and they fobbed me off blaming the fitter. I would definitely not recommend this company. I am now worried how the decking with fair with time as their warranty is clearly worthless 😡
Product -: I have ordered fences and quality has been great. Family and I are really happy with the product.
Service - Service quality was great from Dino team as you get rapid response from the team and issues get resolved within no time time
I would highly recommend the composite fence as this is only product I have purchased and my family, friends and extended family they all love it. Will be ordering more of for extended family.
Good quality cladding good value. Easyish to install expensive for the fixings. Not good was the re-order took six weeks to deliver after promises but had my money all that time so job was held up.
Dino Customer Service contacted me and reached a solution that was satisfactory to me so they are contactable if you need support. The product looks great in situ. Great value for money.
From the order to delivery was an absolute Nightmare.
When I paced the order and paid the delivery dates worked. I had to pay £120 for the delivery and as soon as I comply the payment transaction the delivery date instantly changed. To cut a long story short 15 days later they delivered to my customers house at 7.15am. We was advised the delivery would be from 7am to 8pm and if no answer it would be left on the driveway.
And that’s exactly what they did my customer was 69 years of age and asked the delivery driver if they could put it done the side alley behind the gate and the driver said No. absolutely disappointed is a understatement., I’m a landscape gardener and thought I would try this company out what a Mistake I made never again. And top finish everything off the delivery was missing parts and had to wait for another 4 days until we actually got what we ordered 19 days before.
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