Review summary

Dino Decking is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

TD
Ordered sample pack and it was received…

Ordered sample pack and it was received very quickly. The samples were delivered in a well designed box with 6 samples and a brochure with prices. Will definitely order from Dino decking in September when I have the site cleared.

D
Fantastic quality product

Great product which was delivered the following day, driver really helpful. Had to order additional cladding which I picked up myself, just typed in order number then waited outside, helpful chap took it to my vehicle and off I went.

GS
The wrong colour bullnose edge was delivered and it took another 5 days to get the correct colour

Incorrect bullnose edging delivered

have had a delivery of composite…

have had a delivery of composite decking boards delivered and it has become apparent now they are fitted that they are covered in scratches. I appreciate they are only scratch resistant but there are scratches everywhere and they are brand new. I contacted Dino decking support and they fobbed me off blaming the fitter. I would definitely not recommend this company. I am now worried how the decking with fair with time as their warranty is clearly worthless 😡

Company details

Information provided by various external sources

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Contact info

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Website

dino.co.uk

All reviews

1,000 total • Write a review

Showing 381 - 390 of 996 reviews
SR
1 out of 5 stars

Ordered Monday next day, its wednesday and no sign

Ordered Monday (DPD DELIVERY - Next Working Day) and now its Wednesday and after calling from 9 am, finally someone picked up at 10am. They then said to me wait until the end of the day and if you dont hear back then call them. To which I said, I need them today, not tomorrow or whenever. Instead of saying let me check with DPD and come back to you, instead I had to force them to call DPD and call me back. Furthermore, I asked them is there no way to delivery pre-10am next day, to which they say "we cant", then another option "we cant"... just cant cant cant. Useless company. Terrible Customer Service. Update, just purchased from wallbarn.com, SUPER helpful staff

Date of experience: March 26, 2025

MH
4 out of 5 stars

prompt service from the company

prompt service from the company, and good sized samples.

Date of experience: March 25, 2025

MJ
5 out of 5 stars

Great product looks great

Great product looks great. Delivered when promised, will use again.

Date of experience: March 25, 2025

LK
5 out of 5 stars

Samples arrived really quickly

Samples arrived really quickly . I wasn't sure what colour grey I wanted so it was nice to have all the different colour greys in one box so I could compare them all.

Date of experience: March 25, 2025

D
5 out of 5 stars

Great product

Great product, realable delivery's and great after sales

Date of experience: March 23, 2025

SL
4 out of 5 stars

Good sample

Good sample, just as described and quick too

Date of experience: March 22, 2025

FR
5 out of 5 stars

Fast, reliable delivery

Met all expectations per the website from product description, completeness of order on delivery to delivery timescales. The delivery driver was very helpful.

Date of experience: March 21, 2025

Na
5 out of 5 stars

Good quality and prompt delivery …

Very pleased with the product and delivery was prompt and the driver polite. I unfortunately needed a small amount of angle to finish the job and ordered online. I was shocked to be charged £30 delivery.

Date of experience: March 21, 2025

JM
5 out of 5 stars

Helpful staff

Helpful staff

Date of experience: March 21, 2025

NH
5 out of 5 stars

Helpful delivery man

Helpful delivery man

Date of experience: March 20, 2025

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