From start to finish DES was very…
From start to finish DES was very informative and helpful and I who'd definitely recommend them.
5.0
Excellent
100 reviews
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Review summary
DES Renewable Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate professional and service.
✨
Based on reviews, created with AISee what reviewers are saying
Sales was great Oliver explained…
Sales was great Oliver explained everything to us and any problems there is great customer service to solve any problems
All fitted on time and to a high…
All fitted on time and to a high standard. Came back to help me set up the apps and tariff. Very friendly and professional people. Very pleased.
Solar panel installation
DES Renewables arrived on time, the employees were very polite, the work extremely neatly done and the aftersales service excellent.
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Website
desrenewables.com
All reviews
100 total • Write a review
Showing 41 - 50 of 96 reviews
MI
I can’t fault the company at all
Everything happened on time. The installers were polite and tidy. The electrician,Joe, was very helpful and made sure everything was setup on our phone before he left. The installation is very tidy and compact yet easy to get to for maintenance. I can’t fault the company at all.
Date of experience: December 20, 2024
JE
Solar Panel + Battery Installation
I found DES very professional from the start and glad we chose a local company rather than one of the many nationals. We were kept informed although we did experience some delays due to the weather. On completion we did have an issue with the inverter but DES worked to resolve this to our satisfaction including replacement of the Inverter. Special thank to Matt from Technical support who worked hard to resolve our issues and the system is now working perfectly and export is setup ready for sunnier weather!
Date of experience: December 12, 2024
Mb
Professional service and quality products
The process we went through to get our solar panels was really good. We actually had them installed sooner than we had expected. The team kept us appraised all along the way. We have had lessons on how to use the system and are already seeing the benefits of making the switch to solar.
Date of experience: December 8, 2024
JM
Great work
Brilliant communication and the installation teams for the solar panels system (both the roofers and electrician) were very polite and professional. The work and the finished installation was very tidy.
Date of experience: November 16, 2024
DA
Solar PV system and batteries
DES recently fitted us a 5kw solar system with 20kw battery storage and a Zappi car charger. DES were brilliant from the word go with our requirements- a complicated roof configuration, and a specific budget in mind. Ahmed provided multiple iterations of the quote to show us different illustrations and how to make it work best for us. Once we had agreed on the system, and paid our deposit, the necessary steps were fulfilled quickly and easily and we promptly received the scaffolding and fitting date. The roofers and the electrician Jack were brilliant, their work was so neat and precise and they completed on time with the system being commissioned with no issues. Wouldn’t hesitate to recommend DES to anyone wanting a solar solution!
Date of experience: November 15, 2024
MT
Independent Solar PV System Installer
A small, independent business that advised us, designed and subsequently installed a very good solar PV system with battery storage. We received excellent communication throughout the process and afterwards, the level of user support has been very good. Their installation team, including their own scaffolders, were professional, courteous, on time, clean and tidy. We are the third house locally to have been pleased to have used them. We would happily recommend them.
Date of experience: November 5, 2024
C
Craig
US
Solar Panel and Battery installation 5 *
I have always been hesitant to use sales people that come to the door but I found DES not pushy at all and explained everything clearly. Team putting up scaffolding arrived on time as promised. The solar installation team likewise were on time and fitted everything in the timescales promised. The aftersales has been great with any questions I have had. This is new technology and a lot to understand but all my queries about the system have been answered. I would highly recommend them if you want great service and after sales.
Date of experience: October 30, 2024
PC
A trustworthy no nonsense company that deliver on their promises.
I had existing 4 kwh solar panels but no solar batteries. I recently bought a 10kwh hybrid car that qualified me for the off peak rate with Octopus energy for 7p per kwh. This made having battery storage fitted a good idea to utilise this off peak rate. I contacted several battery providers who were advertising on Facebook and Google and received quotes for 10 kWh solution’s for around £5k. A lot of these companies don’t install the systems themselves but farm the work out to 3rd party installers. Fortunately I attended the Garden Show at Broadlands Romsey and was first attracted to DES Renewables stand by a sophisticated solar panel cleaning robot they had on display. I left them my details and shortly after a technical salesman turned up. He left a very good impression with my wife and I. He was highly knowledgeable and was able to answer technical questions directly and confidently. He immediately sized up a system that pushed all the buttons for me - 20 kwh system with 15 years guarantee which would provide me with future proofed energy storage for running the car and all appliances in a 4 bed house for a fraction more than the other suppliers were charging for system’s half the size. On this basis I went ahead with the system which was installed by their friendly and approachable engineers who did an excellent job in installing the system over a couple of days. DES Renewables are an electrical systems installation company with 20 years of experience with qualified electricians who have been trained to professional standards in solar installations with experience in solar farms as well as domestic installations. This all added to my confidence in the company. I am now seeing a drastic reduction in electricity cost already having slashed my monthly direct debit from £152 per month to £45 per month which includes the standing charge. I am very happy with the service I received from this company from initial technical sales consultancy through to system installation and can thoroughly recommend them.
Date of experience: September 26, 2024
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