Quick delivery of the (somewhat) niche…
Quick delivery of the (somewhat) niche product I required

10 months ago
I ordered the wrong items (completely my fault) so I emailed asking if it was possible to exchange them. I received an (AI?) response stating that their system said the items had been delivered to m... See more
Over a year ago
RM lost my original order and Dental Direct sent me a replacement package very quickly. Thank you.
Quick delivery of the (somewhat) niche product I required
All as promised. No complaints!
No idea where my order is.....
Very good prompt service.
The order was fulfilled to my satisfaction
Good service.
Great prices
Great service, very pleased with the Waterpik.
Good Service. Products arrived within a couple of days - free delivery by second class post.
Ordered a product but heard nothing back and no product. Only when i chased did they tell me they was out of stock awaiting on new batch. They took my money knowing they was out of stock. They did give full refund upon request quickley..
Excellent price and products, very good service
Unfortunately my order was sent to the wrong address, but once this mistake was realised it was dealt with quickly and my order arrived the following day. Postage was refunded in full. I haven't had any problems before and will continue to purchase supplies from Dental Direct,
well packaged, good delivery
Very slow delivery
Company does what it says on the tin, excellent service and punctual.
Not recieved
great brushes but 7 days to deliver when you offered free post too long
Fast efficient service can't recommend this company highly enough.
FAST delivery
Good value products, and great, friendly customer service. Definitely one to bookmark for regular use.
Based on analysis of 51 reviews rated 1-2 stars for Dental Direct
“I have proof of delivery”
“) response stating that their system said the items had been delivered to me, which is obviously not what I had aske...”
“Scam Site – Avoid”
“Appalling customer service”
“Ordered some toothpaste online but I have not receive the toothpaste, and I had no reply from them”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Dental Direct is an online retailer specializing in a wide range of oral care products, including toothbrushes, toothpaste, and dental hygiene accessories. The company focuses on providing clinically proven solutions tailored for various dental needs, such as sensitive teeth, gum care, and orthodontics. By offering high-quality products from reputable brands, Dental Direct aims to help customers achieve optimal oral health. Targeting consumers in the UK, Dental Direct provides fast delivery services with free shipping on orders over £30. The website features a user-friendly interface that allows customers to easily browse and purchase essential dental products. With a commitment to customer satisfaction and secure payment options, Dental Direct serves as a reliable source for those seeking effective oral care solutions.
Dental Direct generally receives high praise for its excellent service and quick delivery, with many customers highlighting the ease of navigating the website and the wide range of well-priced products. Reviewers appreciate the promptness in handling orders, often receiving their items faster than expected. However, there are notable complaints regarding order fulfillment, with some customers experiencing issues such as receiving out-of-stock notifications after placing orders and difficulties in obtaining refunds for returned items. A few reviews express frustration over unresponsive customer service and counterfeit products. Despite these concerns, the majority of feedback remains positive, emphasizing the reliability and quality of the products offered.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.