DIGITAL AERIAL
Efficiency, On Time , A Great Company to use , Nice Quality Workmanship
Digital Direct - Switched On is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
Efficiency, On Time , A Great Company to use , Nice Quality Workmanship
Great communications from the call handler and engineer. Engineer gave honest advice, quick installation and superb all round service -Thank you
Great service good knowledge clean &tidy job and a good price for the job done will defo recommend also very good communication before the job was done
The engineer was very helpful and open to suggestions. He explained and gave me a few options on how to resolve my digital problem. He completed a great job and installed a new satellite dish and box. He ensured that everything was up and running before leaving. He also removed the old satellite dish for recycling. However the office didn't send the engineer at the agreed time. This affected my work arrangements.
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US
Aerial was making a racket and poor picture quality. Phoned DDAerials on Thursday, made appointment for the following Tuesday, got a phone call on Friday afternoon saying that an engineer was available later that afternoon - would we like him to see us? YES! About 90 minutes later got a phone call from the engineer and 30 minutes after that he arrived. Looked at the aerial and offered us two choices. Remove the "collector" that had come loose and was making the noise or fit a new aerial. We went with the first option and the offending bit of metal was removed. Picture quality restored and noise banished in less than an hour.
Date of experience: April 3, 2025
US
The fitter was very efficient and found the fault quickly and gave us a short explanation of the remote to our new tv. Well done
Date of experience: March 27, 2025
Very polite and did the job efficiently
Date of experience: March 21, 2025
Brilliant communication throughout. Andy the technician allocated to my job ( satellite dish installation and commissioning) was knowledgeable and professional. I have used Digital Direct on a previous occasion and they will continue to be my first port of call!
Date of experience: March 20, 2025
US
Very easy to book in a visit. Great communications throughout. When the engineer arrived, he looked at the job and took time to discuss it with me and explain the pricing. The job was completed very quickly; it took a little over an hour to to replace my old aerial and cable and terminate it in a new wall box. It is a very neat job. The engineer was friendly, polite and professional throughout. I can't recommend Digital Direct enough!
Date of experience: March 19, 2025
Exceptional service right from the start. The initial enquiry was dealt with perfectly by the office/booking team, we were offered a no obligation appointment within a couple of days. On the day of the appointment Rich the engineer was excellent, arrived on time, gave us great advice and carried out the work there and then. Easy and professional from start to finish from the whole team, a special thank you to Rich on the day, can't recommend these guys enough.
Date of experience: March 19, 2025