Review summary

Digital Direct - Switched On is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

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Based on reviews, created with AI

See what reviewers are saying

KS
DIGITAL AERIAL

Efficiency, On Time , A Great Company to use , Nice Quality Workmanship

jw
Fantastic Five Star Service- definitely use again

Great communications from the call handler and engineer. Engineer gave honest advice, quick installation and superb all round service -Thank you

Great service good knowledge clean…

Great service good knowledge clean &tidy job and a good price for the job done will defo recommend also very good communication before the job was done

C
The engineer was very helpful and open…

The engineer was very helpful and open to suggestions. He explained and gave me a few options on how to resolve my digital problem. He completed a great job and installed a new satellite dish and box. He ensured that everything was up and running before leaving. He also removed the old satellite dish for recycling. However the office didn't send the engineer at the agreed time. This affected my work arrangements.

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All reviews

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Showing 71 - 80 of 996 reviews
R

RJI

US

5 out of 5 stars

Great advice from the installer

Great advice from the installer. Very helpful and professional

Date of experience: April 4, 2025

N
5 out of 5 stars

Aerial was making a racket, poor picture

Aerial was making a racket and poor picture quality. Phoned DDAerials on Thursday, made appointment for the following Tuesday, got a phone call on Friday afternoon saying that an engineer was available later that afternoon - would we like him to see us? YES! About 90 minutes later got a phone call from the engineer and 30 minutes after that he arrived. Looked at the aerial and offered us two choices. Remove the "collector" that had come loose and was making the noise or fit a new aerial. We went with the first option and the offending bit of metal was removed. Picture quality restored and noise banished in less than an hour.

Date of experience: April 3, 2025

CT
5 out of 5 stars

He just did a good job

He just did a good job

Date of experience: March 28, 2025

KD
5 out of 5 stars

The fitter was very efficient and found…

The fitter was very efficient and found the fault quickly and gave us a short explanation of the remote to our new tv. Well done

Date of experience: March 27, 2025

SM
5 out of 5 stars

Very polite and did the job efficiently

Very polite and did the job efficiently

Date of experience: March 21, 2025

J

Jo

US

5 out of 5 stars

Helpful professional straight talking…

Helpful professional straight talking and very patient with me really good service

Date of experience: March 21, 2025

SG
5 out of 5 stars

Excellent service

Excellent service, super fast and efficient.

Date of experience: March 20, 2025

MB
5 out of 5 stars

New satellite dish.

Brilliant communication throughout. Andy the technician allocated to my job ( satellite dish installation and commissioning) was knowledgeable and professional. I have used Digital Direct on a previous occasion and they will continue to be my first port of call!

Date of experience: March 20, 2025

F

FH

US

5 out of 5 stars

Excellent!

Very easy to book in a visit. Great communications throughout. When the engineer arrived, he looked at the job and took time to discuss it with me and explain the pricing. The job was completed very quickly; it took a little over an hour to to replace my old aerial and cable and terminate it in a new wall box. It is a very neat job. The engineer was friendly, polite and professional throughout. I can't recommend Digital Direct enough!

Date of experience: March 19, 2025

PG
5 out of 5 stars

Fantastic Company to deal with.

Exceptional service right from the start. The initial enquiry was dealt with perfectly by the office/booking team, we were offered a no obligation appointment within a couple of days. On the day of the appointment Rich the engineer was excellent, arrived on time, gave us great advice and carried out the work there and then. Easy and professional from start to finish from the whole team, a special thank you to Rich on the day, can't recommend these guys enough.

Date of experience: March 19, 2025

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