Review summary

Digital Direct - Switched On is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

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Based on reviews, created with AI

See what reviewers are saying

KS
DIGITAL AERIAL

Efficiency, On Time , A Great Company to use , Nice Quality Workmanship

jw
Fantastic Five Star Service- definitely use again

Great communications from the call handler and engineer. Engineer gave honest advice, quick installation and superb all round service -Thank you

Great service good knowledge clean…

Great service good knowledge clean &tidy job and a good price for the job done will defo recommend also very good communication before the job was done

C
The engineer was very helpful and open…

The engineer was very helpful and open to suggestions. He explained and gave me a few options on how to resolve my digital problem. He completed a great job and installed a new satellite dish and box. He ensured that everything was up and running before leaving. He also removed the old satellite dish for recycling. However the office didn't send the engineer at the agreed time. This affected my work arrangements.

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All reviews

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Showing 121 - 130 of 996 reviews
DH
5 out of 5 stars

From booking appointment with Elaine on…

From booking appointment with Elaine on the phone and Richard visiting experience was fantastic. Richard arrived promptly and quickly diagnosed problem with satellite dish, he changed satellite dish and fitted new wideband LNB, which now allows 4 Freesat recordings, job was completed in a good time. Would highly recommend and definitely if the need arises would use Digital Direct again.

Date of experience: January 16, 2025

c
5 out of 5 stars

Ariels repositioned and televisions retuned …

From getting in contact with Digital Direct to the engineer completing the repair it was all 5 star service

Date of experience: January 16, 2025

B
5 out of 5 stars

Professional at the work the chap done

Professional at the work the chap done

Date of experience: January 16, 2025

KG
5 out of 5 stars

Excellent and trusted service throughout

From the first phone call to Digital Direct, speaking to Elaine who was extremely helpful and knowledgeable, to the service engineer David, who was again so helpful professional, knew his job impeccably, I can't fault in any way shape or form. The job was done with no fuss, no mess and completed to a very high standard. And most of all at a really competitive rate. I've had bad experiences in the past with TV aerial companies in North Bromsgrove, so I was nervous about getting someone in again. David the engineer has got rid of every trust worry I held previously. I can't recommend Digital Direct enough. To anyone in South West Midlands, these are the people to trust to do the job right first time and at the right price.

Date of experience: January 15, 2025

J
5 out of 5 stars

Excellent service carried out by Richard

Excellent service carried out by Richard

Date of experience: January 12, 2025

MW
5 out of 5 stars

Excellent service prompt

Excellent service prompt Richard was very professional

Date of experience: January 12, 2025

MC
5 out of 5 stars

Dave was great

Dave was great! He explained the problem and how he would resolve it and the work was done quickly and efficiently.

Date of experience: January 10, 2025

MA
5 out of 5 stars

Great job

The guy who fitted my tv aerial turned up on time,done a great job,cleaned up after himself ,would highly recommend

Date of experience: January 9, 2025

C
5 out of 5 stars

A great experience

This was a great experience from start to finish. Everyone involved was efficient, reliable, friendly and highly professional. I can’t recommend them highly enough.

Date of experience: January 8, 2025

MW
5 out of 5 stars

Brilliant quick service

Brilliant quick service. Engineer knowledgeable and helpful. Highly recommended.

Date of experience: January 6, 2025

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