Review summary

Digital Direct - Switched On is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

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Based on reviews, created with AI

See what reviewers are saying

KS
DIGITAL AERIAL

Efficiency, On Time , A Great Company to use , Nice Quality Workmanship

jw
Fantastic Five Star Service- definitely use again

Great communications from the call handler and engineer. Engineer gave honest advice, quick installation and superb all round service -Thank you

Great service good knowledge clean…

Great service good knowledge clean &tidy job and a good price for the job done will defo recommend also very good communication before the job was done

C
The engineer was very helpful and open…

The engineer was very helpful and open to suggestions. He explained and gave me a few options on how to resolve my digital problem. He completed a great job and installed a new satellite dish and box. He ensured that everything was up and running before leaving. He also removed the old satellite dish for recycling. However the office didn't send the engineer at the agreed time. This affected my work arrangements.

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All reviews

1,000 total β€’ Write a review

Showing 101 - 110 of 996 reviews
cW
5 out of 5 stars

on time talked me through job tested…

on time talked me through job tested all sockets and pleasant

Date of experience: February 9, 2025

ML
5 out of 5 stars

Excellent service from Ben can’t fault…

Excellent service from Ben can’t fault at all

Date of experience: February 7, 2025

C
5 out of 5 stars

Good and friendly service, sensible price

Our problems with our TV quality were addressed intelligently, effectively and pleasantly. Definitely recommended

Date of experience: February 6, 2025

T
5 out of 5 stars

Issue with interferance

DD did a good job

Date of experience: February 2, 2025

CM
5 out of 5 stars

Great service!

I chose DD Aerials because of the great reviews online, I wasn't left disappointed. Great customer service from the the administration team who kept me informed and Ben who came and mounted an 85 inch TV to my living room wall. Very happy!

Date of experience: February 1, 2025

C
5 out of 5 stars

Personal service

Excellent response to initial telephone call. Engineer called prior to advising us by phone of approximate arrival time. Friendly engineer who completed installation entirely to satisfaction. Having used this organisation now three times, the excellent service never varies. I would wholeheartedly recommend them.

Date of experience: February 1, 2025

c
5 out of 5 stars

Very efficient

Very efficient, lovely lady I spoke to to arrange visit which was followed up to confirm the day before. Job completed quickly. Friendly service.

Date of experience: February 1, 2025

TH
5 out of 5 stars

Great Service

The company called me after I had gone through checkatrade. I had already arranged an appointment with one company who subsequently didn't turn up & the second wanted to charge me Β£180 for something that costs Β£20 at the very most. I called Digital Direct back & an appointment was made. I was called to confirm the appointment prior & they even managed to get me in a day earlier than originally planned. The engineer was on time, courteous & cleaned up after himself. It was half the price of what the previous company had quoted & the work/aerial came with a guarantee. I would recommend & use them again if needed.

Date of experience: January 31, 2025

S

SPR

US

5 out of 5 stars

A job well done.

A job well done.

Date of experience: January 30, 2025

AB
5 out of 5 stars

Fantastic 5 Star Service

It was easy to enquire through the website and the follow up call I promptly received to make a booking was great, such friendly and attentive staff. I got a call ahead of the booked visit letting me know they were on their way and I met another friendly member of the team. They were keen to ensure no damage was done to any property asking both my neighbour and I to move our cars. They completed the job promptly, nothing was too much trouble despite it only being a small job. I couldn't have been happier with the service from start to finish and would highly recommend!

Date of experience: January 29, 2025

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