Dakin Custom Audio Reviews

Just great communication, full explanation of process etc. Phone calls, emails, solid time frames etc. Definitely recommend

Great service from Miles a DCA. Modern scanning means no more goop in your ears to take impressions, and the whole thing takes a few painless minutes to accomplish. Turnaround was quick and I couldn't be happier with my experience, and I highly recommend using DCA to anyone. Look after your ears folks, don't learn the hard way what happens when you don't!

Miles knows what he is doing. I was pleased to find him at the Guitar Show, and took the opportunity to have my ears scanned. The new plugs were delivered two weeks later, which is faster than anyone has delivered them in the past. 3D scanning is a real step forwards. My new ear plugs feel a much better fit than the plugs and IEMs I’ve had made in the past using rubberised gunk moulds.

Came across these guys at the Guitar Show at Cranmore Park this weekend. Really helpful without trying to push for a sale. I was asking about the ear plugs to cut out peripheral sound following a stroke, so not even music related & they couldn’t have been more helpful. Even gave me a free sample to try out. Well done guys & thank you.

I went to Miles with not much knowledge in in ears and he started it off with a call which was refreshing. A personal approach which made the in person session to get my ears scanned quicker to process as we kinda knew where my ear was leaning towards. Friendly and very knowledgeable I'd highly recommend you check out Miles if you need custom in ears! Even towards the end of the process Miles made it clear he wanted to make sure I was fully updated!

DCA offers, a friendly and professional experience, to get you the right customs in ear monitors. Compare to alternatives, to my knowledge are the only that advertise laser scan of the ears. the ear scans are just perfect. I really like how Miles follows up on pre and post sales. I was pleased he went above and beyond to make a final adjustment via 64Audio after the first delivery. I am so pleased , that I cannot recommend enough DCA to anyone that wants to get CIEM in UK.

Miles was so brilliant. DCAs 3D ear scanner was so easy and simple. Loving my 64Audio A6ts.

From start the finish, the experience with Dakin Custom Audio was top notch. They were very happy to have multiple phone calls with me to discuss my needs for new IEMs and are extremely knowledgeable. When it was time to go try out a wide range of professional IEMs, the process was fantastic. Very accommodating from start to finish and not at any time did they try and sell me a product I didn't want, or force my opinion on anyway. The whole experience was about me and my needs, and I cannot express how easy, comfortable and professional this was. I ended up purchasing a set of A3T IEMs. When the product arrived, the fit was perfect (from their incredible 3D modelling system!) And they sound awesome. I highly recommend this company.

Amazing from start to finish! Miles was so helpful with suggestions and demos of several different models and the result was me getting a pair that have transformed my experience of every gig. The artist support was and continues to be incredible! Miles is so responsive and easy to get hold of. He’s made everything so easy! So happy with my new IEM’s and it’s great to have the peace of mind that spending money with Miles was 100% worth it!

Miles is a great guy and did a great job helping me with choosing my customs. He continues to answer my questions after receiving my in ears which has been an amazing help. Would highly recommend him if you are looking to get some new in ears

Miles is great. He knows his stuff and it was great testing the different in-ear options. The 3D imaging was a million times easier than the goo in your ears. Mine fit great. I highly recommend him to anyone in need of in-ears.

The whole experience was excellent. Miles is very knowledgeable and being able to test the different IEM's was invaluable in deciding what model to go for. I ordered both ear plugs and some 64 audio IEM's. Initially I had some slight fitting issues but Miles was quick to get this sorted and after some tweaking everything is now perfect... in fact it's the best seal I've had on a set of in-ears since I started using them almost a decade ago!

I've had my trusty pair of custom monitors for many years. They became a bit like triggers broom. After the latest issue I decided it was time to up my game. New impressions were sorely needed and I was interested to see what all the new companies (that weren't around 15 years ago) had to offer. After a bit of research, a few emails to various companies, I decided to get in touch with Miles from DCA. A few other bands on my agency were raving about the service so thought I'd give him a message. Within a few minutes I was speaking on the phone to Miles. Running through all the various options, prices etc. To be able to speak on the phone to the director of the company, and have such a personal service, convinced me DCA was the way to go. Before I knew it I'd organised an appointment at my own home to demo lots of different units from various companies and have a 3D scan of my ears taken. Much quicker, nicer and more reliable than the old fashioned ear impressions of the past. Miles' communication and support from the very beginning, until delivery was nothing short of incredible. He was always honest about prices and wasn't remotely interested in selling me anything other than what I needed. I ended up with some lovely 64 Audios. After 2 months of use I couldn't be happier. Please give DCA a go. You may (or may not) pay a little more than some companies, but trust me when I say the support and personal service you'll receive is worth every penny. This was a big expense for me so it was nice to be guided through by Miles. I can't recommend him more. Plus, he's a gigging musician, so he knows what it's all about. Thanks Miles.

What an amazing experience I had with Miles. From start to finish he was absolutely amazing. He has an excellent set up where I was able to try so many different in ear buds and actually listen to them to find my preferred sound as everyone wants here things differently. He was very patient and took the time to explain my many questions. This was a unique experience using 3D imaging which was totally painless and fascinating to watch. I am so happy with the end result. My custom 64 audio in ears, with my logo on look and sound fantastic and I would highly recommend Dakin Custom Audios. Thank you Miles I’ll see you for my next ones.

Miles was great from start to finish. Really enjoyed the day trying all the different options out, Miles didn't try to direct me towards any of the models, just let me experience them for myself but answered all questions I had on them, often drawing on personal real world experience with having used them which I found really helpful. I ended up going for the 64 Audio A3ts and I couldn't be happier with them. The fit is so comfortable, design looks great and they sound amazing. So much clarity, bass sounds incredible, so much space, feels easier to sing with them in. Miles has been quick to respond to any questions throughout the process and I have no doubts in his on going support should any issues arise.

Amazing service from start to finish. Miles was so helpful talking through the different types of IEM available and what might work well with my use case (brass player). We trialled about 10 different pairs from across three brands until I had chosen a pair — this process was not rushed at all, and I was really able to A/B test between all pairs to make sure I was making the right choice. I settled on 64Audio A3t's, and they are fantastic. The 3D scanning process was so easy, and perfectly accurate. The IEMs fit like a glove. Couldn't recommend more.

Miles really does put custom back into custom in ears. I knew I wanted 64 ears and trying to find somewhere in the uk to purchase without the minefield of import tax etc etc dca was my answer. The 3d impressions were amazing, those who have had a traditional impressions done know the experience of sitting waiting for this goo to go off, none of that with 3d but also going with dca totally removed the worry of "are the impressions correct" "did they get everywhere they needed" miles was brilliant explaining the entire impression process and it's on file so when I need more products its one email job done! But the biggest thing for me was being able to sit and listen to all of the 64 offering, I chose a completely different product than I thought I was going to get going into the process. There's no denying that I would have still got an amazing set of ears but having sampled everything I found something completely different. So yes miles really does make custom in ears back to being a custom experience from first contact to that text message asking if your home tomorrow for a surprise (3 weeks early) no doubt I will be in touch again soon!

Miles was so knowledgeable and helped me understand every step of the process. Not once did I ever feel like he was trying to oversell anything - I got the exact product for my needs. He was super friendly, great at communicating and everything happened in a timely manner. Would recommend Miles to anyone, whether it's your first experience with IEMs or your hundredth. Fantastic service overall!

Miles is ace! A lovely human being and an exceptionally knowledgeable man. He guided me through the process (my first custom fit experience) and explained the many variable's associated with such a broad range of product availability. He knows the products, offered guidance and supported me through the whole process. I ended up, through a demo, changing my decision with my in-ears. I would have been disappointed is Miles had not offered any guidance. He was also very very careful when he had his probe in my ear! I’d recommend Miles to anyone looking for a perfectly fitted in-ear. He is always contactable and responsive. Thanks Miles!!!

Miles is really helpful and friendly and will work to your budget. He let me try a few different options first before I made a decision on what I wanted to go for and gave me advice based on my requirements. In the past I've used cheaper IEMs with standard ear pieces, these are made from a 3D scanned mould of my ears and they fit perfectly and never fall out, and the clarity of sound is so much better than anything I've used previously. Would highly recommend.