Dakin Custom Audio Reviews

Great experience with Miles, he worked around my schedule numerous times to make everything work. Starting with the demo he came down to Portsmouth so I could test all the models fitting around me doing other jobs. The ears were turned around in super fast time ready for me to take them out on tour the next day. After a few uses I noticed the fit wasn’t quite perfect so Miles organised for them to be adjusted in between jobs, ensuring I got them back ready for the next run of shows, perfect customer service at every stage! Looking forward to ordering my next set through Miles in the near future.

Where do I begin?! From start to finish, Miles was fantastic. I originally started out with a post on a drumming forum online and a couple of people recommended Miles and his services. After seeing what DCA did I didn’t even look anywhere else as I normally trust my instincts and I was not wrong. Miles was very accommodating with dates for a demo day and slotted me in whilst I was gigging in the area around his holiday which was super helpful and convenient. The 3D scan of your ears isn’t evasive at all, it’s very intriguing seeing how this is done. I went with some ACS Engage IEMs, for a starter set. Not too cheap but not too expensive and something that will last. The quality of the product and how it was presented when they arrived was amazing. I couldn’t be happier and the service doesn’t end when the IEMs arrive. Miles puts a personal touch to your order and keeps in touch. Thank you so much for making my first IEM experience an absolute pleasure. All the best. Ben

I’ve had a great experience with Dakin Custom Audio, since day 1 doing my 3d scan Miles, the owner, showed me different models of custom IEM brands for me to try. I live my customs, I got the 64 Audio A6t… They’re seriously good

Miles is the man! After months and months of trying to get my head around which IEMs to choose, I’d almost given up. I came across Miles on a FB status where someone else was asking for advice and he’d replied. After looking at his website I contacted him and he got back to me within 24 hours and scheduled in a quick discovery call. I told him what I did, what I was looking for and my budget and he suggested a few suitable options and booked me in to try them out. He worked the session around my schedule and sat and went through a handful of options and got my ears 3D scanned (Which was such an easy process and took no time at all!) I picked a set I liked and that suited what I was looking for and Miles took care of getting them ordered for me. The process was so easy and took ALL of the stress out of the process! There was a few delays at the end due to Nationwide issues with Royal Mail’s systems… But even then, DCA took care of sorting everything out and kept me updated regularly with what was going on! The IEM’s are awesome. So pleased with how they’ve turned out! DCA have truly made a service available to everyone that you’d think was only reserved for the top 1% of musicians! Thanks for everything! Alex

Exceptional, professional service right from the start. Miles offered expert guidance whilst being patience and listening to what I required in an IEM. I was encouraged to try 3 different brands and after listening tests we discussed qualities and characteristics of each to hone down the choice. Miles provided plenty of time for evaluation and to give my ears a break. The 3D scan was a quick and simple process that has resulted in me receiving a perfectly fitting set of 64-Audio A6ts. Super impressed. Thanks Miles!

Easy process, lots of options, Miles was very knowledgeable on all products and could advise what may be best for guitar/ vocal IEM with the budget I had. Looking forward to trying them out this weekend !!

Quick, comfortable and easy process, I was really put at ease. Earplugs turned out great with a perfect fit!

What a great way to get IEM moulds. My previous experience from another supplier was quite painful. The scanning tech that Miles uses has meant that I've finally got a great seal on my IEMs. Miles spent a considerable amount of time going through all the various options/models to make sure I was happy. I ordered a set of Fir Xenon6. Two weeks or so later I received a message to say they were ready and Miles went above and beyond to drop them off personally so I could take them straight out on a run of gigs. The Fir Xenon6 sound amazing, also I couldn't be happier with the fit. I've struggled with the seal on previous IEM's cracking. The DCA scans have provided me with a perfect fit. If you're in the market I highly recommend you get in touch with DCA!

Miles was so helpful throughout the whole process, giving excellent advice based on what I was looking for and my budget. Would highly recommend!

I had the absolute pleasure of meeting Miles yesterday for my very first 3D ear impressions, gearing up for my debut with IEMs. He made me feel completely at ease and everything was delivered on time. Without a doubt, I'll be singing his praises and recommending Miles' service to everyone I know.

Amazing service from Miles. I can’t recommend him enough. Very welcoming and relaxed professional service. Highly recommend to anyone looking for custom IEMs

I had custom made earplugs years ago but lost them and wanted a new pair so got Miles to do a fitting. The 3D scanning was fine - odd to see your own ear canals but it was no problem at all. Took a few weeks to get the earplugs but I used the 17db ones last week and honestly I thought they weren't fitting properly at first as I was still hearing so much high frequency. The only time I had that before was when earplugs weren't fitting right but THEY WERE! They really do a great job, taking the levels down but preserving the full frequency. Wish I'd had them years ago.

Miles has been fantastic throughout the entire process of getting some new custom IEMs. I was able to try different brands and models of IEMs in the consultation session with unbiased guidance from Miles and the 3D Impression scan was incredibly quick and painless! Communication was always professional and my IEMs were shipped within a day of them arriving at DCA HQ. Overall an incredible service provided by Miles, I would highly recommend him!

I 100% recommend getting in touch with DCA if you’re considering custom iems! I have a pair of fir audio custom iems ordered through DCA. They sound awesome and the fit is perfect! I’ve never had custom moulds before so I needed a lot of guidance and Miles used his technical knowledge and personal experience of gigging in bands to ensure I chose the right pair for me.

Really great, personal service. Miles absolutely made sure I made the right decision for my needs. I’m really glad I had a chance to chat through options. I simply cannot recommend highly enough - absolutely stellar. The 3D imaging process is great.

you get a great personal service from Dakin Audio, as they have thorough knowledge of the products they sell. You really can't get a better service!

After having countless operations and ear issues i always hated the traditional method of ear moulds. I 100% recommend DCA and there 3D scanning wizardry to anyone who suffers from sensitive ears or just wants a more all round comfortable experience. I was scanned in around 10 mins and after receiving my ACS PRO 17s compared to my previous (traditionally moulded) pair I noticed a far more comfortable and better sealed finish with the 3D Scanned set.

Great, very friendly and patient service from Miles. The IEM's I chose are brilliant and fit perfectly - better than previous ones that I have had where the plasticine type of impressions were taken. They've made a huge difference to my on stage sound when compared to my Shure Se 535 headphones. A real game changer!

Great service ! Great product ! I highly recommend DCA audio.

Miles provided an absolutely phenomenal service, travelling to my home to fit me for my custom 64 audio A6t’s. He was very patient while I tried a few different IEM options, and let me come to my own conclusions. Super knowledgeable, passionate and personable. Would recommend 100% and will be using DCA again for my next set.