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HomeDakin Custom Audio Reviews
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Dakin Custom Audio Reviews

4.989130434782608 out of 5 stars
4.989130434782608 out of 5 stars
5.0
|Excellent|92 reviews

TrustScore

5.0
4.989130434782608 out of 5 stars
Excellent
5 out of 5 stars
91
4 out of 5 stars
1
3 out of 5 stars
0
2 out of 5 stars
0
1 out of 5 stars
0
92 reviews in total

Review summary

Dakin Custom Audio consistently receives high praise for its exceptional service, particularly from Miles, who is noted for his helpfulness and expertise throughout the process of selecting in-ear monitors (IEMs). Reviewers highlight the personalized and professional approach, with many appreciating the informative demonstrations and the ability to try various products. Customers feel reassured by the knowledgeable guidance provided, which enhances their overall experience. The innovative use of modern scanning technology for ear impressions is also a notable positive, making the process more comfortable. With a perfect average rating, it’s clear that Dakin Custom Audio excels in customer satisfaction and product quality. Overall, the sentiment is overwhelmingly positive, with many recommending the company for anyone in need of custom audio solutions.

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Based on reviews, created with AI

See what reviewers are saying

Sam
SamFeatured

8 months ago

5 out of 5 stars

Incredible experience!

I would recommend Miles at DCA to anyone. He was incredibly helpful every step of the way when choosing my in-ears. The demo experience was excellent, he travelled to Bristol and guided me through man... See more

Martin Przewozny
Martin Przewozny Featured

11 months ago

5 out of 5 stars

Great service

I had a great experience with Miles at Custom Audio Earplugs. Miles was incredibly helpful throughout the process, ensuring I got exactly what I needed. Highly recommend!

Jordan Parton
Jordan PartonFeatured

Over a year ago

5 out of 5 stars

Awesome advise and service!

Amazing service from Miles! He was super helpful from the very beginning in listening to my needs and talking me through the different models of monitors available. Allowed me to listen to each model... See more

Justin Woodward
Justin WoodwardFeatured

Over a year ago

5 out of 5 stars

THE best customer service!

A great customer experience with DCA from the personalised demonstrations, right through to delivery of my IEMs and I'm confident this level of service and support will continue throughout my use of t... See more

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Clara X
Clara X
1 reviews
over 3 years ago
5 out of 5 stars

Excellent process from start to finish

Excellent process from start to finish. Miles is super knowledgeable, and gives really detailed and cogent answers to all your questions about IEMS. He only works with quality IEM providers, and is very effective and efficient. I loved working with a working musician who really understands fellow musicians and what's best for our ears. You're working with someone who is in the game, rather than someone that has the knowledge but not the practical application of being a musician. The 3D scan was fab and simple. And as i've always believed, simplicity is usually the best way forward. I wanted endgame IEMS and Got some A18t's from 64 audio for home studio, live, live streaming and mixing. Super grateful to Miles @ Dakin Custom Audio, & 64 Audio. Would really recommend his services to every musician!!

Helpful?
conor peek
conor peek
1 reviews
over 3 years ago
5 out of 5 stars

GAME CHANGER!

I just wanted to give a massive shoutout to Dakin Custom Audio because they went above and beyond to make sure my custom 64 Audio In-Ear Monitors were ready for tour! 🤘 From prioritising the build to meeting me en route to our first show it’s been an incredible experience from start to finish. Fellow musicians if you thinking about upgrading your gear then Dakin Custom Audio is the worlds first independent 3D impression specialist and is far better than the old mould methods! Thanks again guys! 🖤🔥

Helpful?
Ash A
Ash A
1 reviews
over 3 years ago
5 out of 5 stars

Truly blown away by the difference these make.

I’m writing this after gigging with my custom in ears for the first time last night and am frankly blown away. It’s mad to think I went all these years without them! Just the overall clarity and balance in my ears and how good the fit is. Thanks to DCA for going above and beyond to make sure I had every question answered and every type of in ears tried out to make sure I get what is most suitable for me. No push to get the most expensive thing, no ‘hurry up and give me your money’, just genuine people, passionate about what they do.

Helpful?
Jack Goodwin
Jack Goodwin
1 reviews
over 3 years ago
5 out of 5 stars

Miles at DCA provides an excellent…

Miles at DCA provides an excellent service. He has a wide variety of products for consideration and has extensive knowledge on each one of the products. Very considerate during the 3D scan procedure.

Helpful?
Matt Stevens Music and Product
Matt Stevens Music and Product
1 reviews
over 3 years ago
5 out of 5 stars

The best service for choosing IEM's

Miles from DCA was incredibly helpful, being happy to answer all my questions and was very informative. When Miles came to scan our ears (a far more swift and comfortable process than traditional molds) we were also able to try demo units to help choose which IEMs we would like and ask questions we had about the products or processes. I now have my IEMs and they fit fantastically and sound great!

Helpful?
Jon Wilson
Jon Wilson
1 reviews
over 3 years ago
5 out of 5 stars

Awesome service from start to finish

Awesome service from start to finish. Tried loads of options and spent time with Miles critical listening with no pressure at all. Just received my finished iems and they fit perfectly and sound great. Thanks again!

Helpful?
The New Ventures Band
The New Ventures Band
1 reviews
over 3 years ago
5 out of 5 stars

Excellent service and great to work with

Excellent service from a very friendly and knowledgeable team. As a working musician firstly, I highly recommend turning to IEMs for on stage monitoring (I have resisted for years but have seen the light. Lol) and secondly, for getting set up and sorted with IEMs using Dakin Custom Audio must be the best way to go about it. I had very little experience with IEMs. Makes, models, how high up the range would suit my requirements etc… but DCA spent time using demo sets to highlight each model and offer invaluable advice. I tested the demo sets, had my ears 3D scanned, picked the IEMs for me following their advice and received within 4 weeks - I didn’t even need to leave my house with their door to door service. The time they put into me getting the right product meant I hit the ground running and have now got the best on stage monitoring I’ve had - I’m approx 30 gigs in with my new IEMs up to writing this review, my bass player has since used DCA and ordered his IEMs and the singer is getting ready to get set up with DCA as well. Thanks DCA

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Adam Husk
Adam Husk
1 reviews
over 3 years ago
5 out of 5 stars

Quick and easy process

Quick and easy process. 100% would recommend to anyone looking to get some moulds. I have had moulds done before by other companies but this is by far the least intrusive and easiest way I have ever had them done. Everything went smoothly and the end product came out great!

Helpful?
Pierre
Pierre
1 reviews
over 3 years ago
5 out of 5 stars

Friendly, professional and very helpful

Custom in-ears is an important investment and Miles from DCA came to one of my rehearsal and I was able to try different products. As a musician himself, he knows exactly what I needed and was able to recommend and advise on the best product for me. After a month of playing every weekend with my ACS custom, I'm very pleased with the clarity and comfort. I can't recommend DCA highly enough. Very professional, reachable and friendly.

Helpful?
Jayke Davenport
Jayke Davenport
1 reviews
over 3 years ago
5 out of 5 stars

Easiest way to get IEM’s

Miles from DCA has been nothing but amazing for me and the band. He traveled 2 hours to come and 3D scan our ears and then went out his way to get all our IEM’s made and sent to us without us having to lift a finger. Thanks miles! 10/10

Helpful?
Abel As
Abel As
1 reviews
over 3 years ago
5 out of 5 stars

Amazing experience!

Super friendly and personalised service! Very knowledgeable and overall a great experience! If you need new in ears and would like to know what really works for you, search no more!

Helpful?
Joseph Ockford
Joseph Ockford
1 reviews
almost 4 years ago
5 out of 5 stars

Very knowledgeable and great service

I recently decided to get some custom IEMs made, as I use in ears with my band but the ones that I had weren't giving me enough hearing protection. I googled about and found Miles at DCA through Instagram. He was local (Birmingham based), competitively priced and I was interested in his ear scanning approach, which sounded more preferable than traditional foam moulding. I got in contact and Miles couldn't have been more helpful. He was came to me, which was convenient, he is very knowledgeable and really took the time during the initial consultation/ear scanning appointment to make sure I knew which IEMs would suit me best, and overall he is a really friendly guy. His scanning process is quick, non invasive, and painless and my IEMs fit like a glove. Easy 10/10, I will definitely be going back to DCA in the future for any IEM related purchases.

Helpful?
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About Dakin Custom Audio

Dakin Custom Audio is a UK-based company specializing in the production of custom in-ear monitors (IEMs) and 3D ear impressions. Founded by experienced session musician and sound engineer Miles Dakin, the company focuses on providing tailored audio solutions for musicians, sound engineers, and industry professionals. Dakin Custom Audio employs advanced 3D scanning technology to create precise custom shells that ensure optimal fit and sound clarity, enhancing the on-stage experience for its clients. The company serves a diverse clientele, including artists and crew members who seek high-quality audio equipment designed to meet their specific needs. Dakin Custom Audio emphasizes understanding individual requirements, enabling customers to achieve their best performance with confidence. By combining expertise in music and sound engineering with innovative technology, the company aims to empower its customers through bespoke audio solutions.

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