Crystal Travel
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Booked Through Crystal Travel – Big Mistake, Never Again
Crystal Travel is fraudulent — avoid at all cost I made the mistake of booking with them after a sales agent called me within minutes of visiting their website. She falsely promised a fully flexible BusinessFlex ticket with no cancellation charges, in line with the airline’s policy. When I tried to cancel, they demanded £500 per ticket — despite the airline clearly stating no fees apply to my fare type. Their excuse? “It’s a complex algorithm.” Complete nonsense. They’re counting on customers not verifying the truth. To make things worse, they block access to your booking on the airline’s site, trapping you in their system. They’re not cheaper, not transparent, and their practices are deliberately misleading. This is a scam disguised as a travel agency. Stay far away.