Croatia Airlines Reviews

Croatia Airlines je firma koja ima cjene karata da se čovjeku zavrti u glavi Recimo ako sad letite iz Frankfurta za Split Cjena karte u jednom smjeru je oko 500 eura Letijo sam par puta sa Croatia Airlines Na njihovoj Web stranici kad bukirate kartu Večinom stoji još par slobodnih mjesta A kad dođete u Avion on večinom poluprazan Firma koja je upadala u minuse i rađe letila poluprazna Nego da spusti cjene karata Avioni stariji modeli koji uz jak vjetar se njišu kao da su od pera Sramota od firme Ali je država Hrvatska pumpa sa novcem Vjerovatno pranje novca Jer ko ulaže u rupu bez dna. A da pritom ne muti vodu da izgleda dublje nego šta je.

nicht zu empfehlen!!!!! nachdem beim Transport unserer Koffer beim Flug kaputt ankammen, kam auch seitens Croatia Arline nichts!!! wir haben vor Ort in Zagreb eine Rekalmation gemacht und das war jetzt vor 2 Jahren!!! wir ind auf dem schaden sitzen geblieben, obwohl unsere teuren koffer kaputt geacht wurden! Keine bearbeitung und keine entschädigung, nicht einmal eine entschuldigung!! wir werden nie wieder mit dieser airline fliegen !!!! null service und die flugbegleiterinen auch super unfreundlich!

online Check-in für Rückflüge nicht möglich, sehr alte Maschinen und die Freundlichkeit des Personals lässt auch zu wünschen übrig.

Due to fully booked flight, I was told that I cannot bring my hand luggage into the cabin and was forced to give it away at the gate (so they'd put it in the baggage compartment). All of my personal stuff was there and, although it was a direct flight Frankfurt-Zagreb, they have managed to loose it on the way so I had literally nothing to wear the next day at the conference (flight arrived at 23pm on Friday evening and the conference was on Saturday morning), but that's not the worst part. The luggage arrived 2 day later and half of my stuff were MISSING!!! Someone actually opened it and took everything except the clothes. CA refused to take responsibility for that and denied my refund request.

I've flown with Croatia Airlines multiple times before, from Zagreb to Zürich or to Frankfurt Am Main, and the staff was always kind. I've not witnessed any lowered hospitality towards foreigners and never saw their demeanor deflate after serving me (half Croatian) and then serving a foreigner. The snacks suffice for short-ranged flights such as the ones I took (60 minutes up to 130 minutes), often being in the form of tasty, healthy crackers. I'm not always pleased with the planes they operate with, especially given that the plane we were supposed to fly with on the 22nd of December was defect and we had to wait a tad longer for a new one to be prepared, but they get the job done. Kudos to the skilled pilots, even more so the ones operating the smaller airplanes as they sway to the side and name the country that the passenger is able to look at much better due to the tilt. In case of a delay, the staff always apologizes and the pilot often speeds up to compensate for the time lost.

Flight cancelled on 23 December due to "force majeure," specifically limited visibility in Sarajevo. However, that is a lie, and there was sufficient visibility. All the other flights for Sarajevo successfully landed. We have received no option but to go with the bus for some 6-7 hours drive. We have received 0.25 bottles of water (number of bottles was insufficient to cover all passengers). We did not even depart at the time when we were supposed to be in Sarajevo already. Very unpleasant Croatia Airlines staff verbally fought with passengers and rejected to provide their ID number or any kind of accreditation. Worst experience ever.

We booked our flights for a lot of money with Lufthansa but then the flight was unfortunately operated by Croatian Airlines. They lost our luggage on the trip and only returned it 45 days later. This also implied that we did not have any of our personal belongings on our 10 day vacation. They told us we can buy clothes and other necessary items and they would refund it. We have been requesting the refund in September and have been IGNORED until now. Incredible bad customer service. They owe us 800€ and simply decide to ignore the request!

Perfect fraud! The airline cancelled my flight without noticing me and without refund, and made me by a new ticket at full prize! Given the fact that no other airlines operates the travel in question, I just had to buy a new ticket. The response of the service desk? «It is the system…» Brilliant!

Purchased Unaccompanied Minor Option for my child. Arrived at Split airport to be told this is not offered! Opened a complaint over 3 months ago and had no contact/update. Disgusting attitude!

Immer wieder gerne. Ein Business ohne Probleme gibt es wohl nicht, doch Croatia Airlines gehört zu den Guten am Markt. Freundlichkeit wird da noch gelebt. Auch halten sich die Verspätungen sehr in Grenzen.

Booked an expensive flight June 2020. Was cancelled before flight but Croatia Airline refused to pay refund as legally required within 2 weeks. Said I might get it back at the "end of the year". Had to get it back through my bank vi a"services not provided". Basically thieves and liars. Worse still I noted they were still selling tickets for the flight after telling me it was cancelled.

Fløj problemfrit

Online tjek-in og generelt tjekket Midt i sommerferie og SAS-strejke flyver Croatian Airlines til tiden - endda med lidt gratis forplejning. Minimal kø i Split og bag-drop i Kastrup

Über 2 Stunden verspätet von Split nach Zagreb OU 381 Keine Info absolut nicht Kein Service Leider muss ich einen Stern vergeben, da ich keine Möglichkeit habe 0 zu vergeben Teuer wie sonst was, aber Service auf 0 Hoffentlich verschwinden solche Airlines vom Markt

We flew from Palermo Sicily to Zagreb using Croatian Airlines. Our luggage was lost. And it was located approximately a week after our flight. However a week after that (two weeks total) the luggage still has not been delivered to my location in Croatia

Nicht hilfsbereit, haben meinen Partner nicht reisen lassen weil sein Pass gestohlen wurde. Er hatte eine Bestätigung der Polizei dabei und die Grenzpolizei war einverstanden ihn reisen zu lassen. Doch Croatia Airline hat den Flug verweigert. Sie stellen sich über die Grenzpolizei. Ich fand das nicht korrekt in so einer Notsituation verweigerten sie seine Einreise in sein Heimatland und liessen ihn eiskalt abblitzen... Nach dieser schockierenden Erfahrung werde ich nie mehr mit dieser Airline reisen. Auch wenn Swiss oder Edelweiss mehr Kosten. Nie mehr Croatia Airline. Diese Erfahrung werde ich auch allen meinen Bekannten und Freunden weiter geben. Ich bitte euch, eure richtlinien zu überdenken zum Wohl der Reisenden!

An airline that cancels flights 3 hours before departure without any explanation…

I often fly with Croatia Airlines and always have a positive experience. They easily change the flights with little additional costs. Why I wanted to write a review now is because this was my first time flying with a dog. Many of the airlines don’t even offer the possibility to take your small dog with you, and CA made me feel like he was as important as me. The staff both at the airport and the plane was super nice to us, even changed our seats once we were in the air so we can both have more space, sit alone and not under the seat. I highly recommend them!

Very bad airline experience. Too expensive for they offer. Not flexible at all in times of covid. I'll try to avoid whenever I can.

I can’t believe they can come through with this kind of unethical business practices. 2 months ago we bought tickets to fly with them. They had 2 combinations: one with not so great flying times and another one with much more comfortable flying time/waiting time in the middle airport. Needless to say, this second option was more expensive. We chose the expensive aka comfortable one because we fly with toddlers. Then, a couple of weeks before flying, they cancelled our flight and offered the other combination as option (the cheaper one with worse flying times). But they wouldn’t refund the price difference because in their eyes it’s the same flight.