I think the CX is really good easy to…
I think the CX is really good easy to use but to many cowboys are on it
4.3
Great
1,000 reviews
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Review summary
Courier Exchange receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
The Exchange is a great tool
The Exchange is a great tool. To be honest, it has declined a little over the years in my opinion, but it is still a fantastic asset to any courier or haulage business. It helps us cover work when we are stuck and obtain re-loads for our own returning vehicles.
Joshua made my CX onboarding smooth with clear guidance and constant support. He was approachable, patient, and ensured I understood everything. Truly appreciated his help!
I want to sincerely thank Joshua for the support he provided during my onboarding in the CX team. His guidance was clear, patient, and thorough, which made the transition much smoother and less overwhelming. He took the time to walk me through key processes, answered all my questions, and shared practical insights that helped me get up to speed quickly. His approachable attitude and willingness to help made a big difference. I truly appreciate his support and mentorship.
Warry good!
Thank you for the support and help from the beginning. Thank you.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
courierexchange.co.uk
All reviews
1,000 total • Write a review
Showing 41 - 50 of 996 reviews
MR
Really easy to deal with. Good experience.
Real easy to deal with. Good platform.
Date of experience: May 15, 2025
RA
I advise you to avoid them,
I advise you to avoid them,
Date of experience: May 15, 2025
TL
Impressive customer service
Impressive customer service
Date of experience: May 7, 2025
D
D.Smith
US
After a bad week of jumping through…
After a bad week of jumping through hoops and trying to submit true evidence relating to unfair and I believe adusive feedback the platform Support team are a complete waste of time when dealing with disputes, I even find it hard to believe they take the time to look at the evidence.They only have biased veiws against CX members wanting to challenge a decision made by the compliance team. After a 2min review time between getting the 1st post and the decision I really don’t think they care. Just be aware when wanting support as it will not be there from none payment issues to fabrication feedback.
Date of experience: May 5, 2025
g
gary
US
simply the best
This is my first experience in working in this field but i must say Josh Taylor who works in customer service is amazing, talked me through step by step, answered any questions i had, very supportive and a really nice bloke. Having worked with the exchange for 6 weeks now, im extremely happy and look forward to a continued working relationship
Date of experience: April 30, 2025
IM
Always there to help you through…
Always there to help you through everything and show you everything you need to know to succeed on CX
Date of experience: April 29, 2025
KK
Always very helpful and available…
Always very helpful and available straightaway when approached.
Date of experience: April 28, 2025
US
Firstly I want to say thank you cx…
Firstly I want to say thank you cx group for your great support and inventing such a brilliant work platform for drivers like me Where I’ve been so vulnerable back in time before joining cx If a person have an experience in courier industry than this platform is great source of earnings Customer support is always there for guidance There’s so much to share wish I could But my rating 5/5 will say it all Once again Thank you cx for supporting drivers like me With Sincere Regards 138090 CX Member since 2018
Date of experience: April 22, 2025
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