I think the CX is really good easy to…
I think the CX is really good easy to use but to many cowboys are on it
4.3
Great
1,000 reviews
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Review summary
Courier Exchange receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
The Exchange is a great tool
The Exchange is a great tool. To be honest, it has declined a little over the years in my opinion, but it is still a fantastic asset to any courier or haulage business. It helps us cover work when we are stuck and obtain re-loads for our own returning vehicles.
Joshua made my CX onboarding smooth with clear guidance and constant support. He was approachable, patient, and ensured I understood everything. Truly appreciated his help!
I want to sincerely thank Joshua for the support he provided during my onboarding in the CX team. His guidance was clear, patient, and thorough, which made the transition much smoother and less overwhelming. He took the time to walk me through key processes, answered all my questions, and shared practical insights that helped me get up to speed quickly. His approachable attitude and willingness to help made a big difference. I truly appreciate his support and mentorship.
Warry good!
Thank you for the support and help from the beginning. Thank you.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
courierexchange.co.uk
All reviews
1,000 total • Write a review
Showing 51 - 60 of 996 reviews
GR
Natassia who works in customer has…
Natassia Bole who works in customer service has given me the best customer service I’ve ever experienced in any company. The on boarding process is rigourous which can be frustrating sometimes but she was there to help me every step of the way and extremely patient she done and does an outstanding job. Thank you very much.
Date of experience: April 22, 2025
HN
Joshua Taylor is a very helpful person…
Joshua Taylor is a very helpful person and has great skills to solve the issues. Thanks Josh
Date of experience: April 17, 2025
DD
Hello
Hello, I have excellent experience with the courier exchange service. They are very helpful and willing to cooperate. If there is any problem, they solve it quickly. They provide clear instructions and nice service. I recommend CX. Thank you very much!!!
Date of experience: April 11, 2025
AK
I’m very pleased with the excellent…
I’m very pleased with the excellent support I received. The customer service team was quick to respond and efficiently resolved my issue. Their professionalism, promptness, and dedication to helping customers truly stood out. It’s refreshing to experience such a high standard of service. Thank you for the great support. Highly recommended!
Date of experience: April 8, 2025
RT
Absolute load of rubbish
Absolute load of rubbish. Don’t waste your money with them… your be chasing money from customers who don’t pay for months and months. The platform needs a guarantee like eBay/vinted etc. jobs get cancelled last minute without a call! Just a joke!!
Date of experience: April 4, 2025
c
wery poor app,we are giving our money…
wery poor app,we are giving our money for running companies making money,0.50 per mile they pay to us...
Date of experience: April 3, 2025
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