Cosmeticrx

3.8117283950617282 out of 5 stars
3.8
Great324 reviews

TrustScore

3.8
3.8117283950617282 out of 5 stars
Great
5 out of 5 stars
210
4 out of 5 stars
20
3 out of 5 stars
4
2 out of 5 stars
3
1 out of 5 stars
87
324 reviews in total

Review summary

Cosmeticrx has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

VERY POOR CUSTOMER SERVICE

VERY POOR CUSTOMER SERVICE. I PURCHASED THROUGH GROUPON 2 MONTHS AGO AND HAVE HAD SO MUCH TROUBLE WITH THE PLATFORM. A...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

This place was good until it wasn’t

This place was good until it wasn’t. I sent a message stopping my refills in April, in June they hit my card for $179. T...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Safety cap broken/blood smear on label

I received medication without safety cap in tack and blood smear all over label. I reached out online chat and emailed p...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Groupon Order

Couldn’t figure out how to redeem my Groupon. The staff was helpful & polite while navigating through the process all v...Read more

0
0
🔥 High engagement

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6 months ago
5 out of 5 stars

Great customer service

Great customer service, variety of choices on discount items .

Helpful?
J Bateman,
J Bateman,
1 reviews
6 months ago
1 out of 5 stars

Unethical

Unethical, inconsistent and scammed. They get you to buy promo packages and then provide a bogus code that doesn't work so the only way of getting the product is to purchase again, full price. Email and customer service is all aware of it and admits to the bogus codes but"there's nothing we can do about it" Theft of goods and services!!!

Helpful?
Katie
Katie
1 reviews
6 months ago
5 out of 5 stars

Great customer service and telemedicine!

Great customer service and communication!! Thankful I’m able to continue with a needed medication for a reasonable price. Appreciate the convenience of their telemedicine service!

Helpful?
c mom
c mom
1 reviews
6 months ago
1 out of 5 stars

CosmeticRX bad

CosmeticRX Please don t be a fool Attractive price arround like groupon, They will send you the smallest dosage product ever for a month of course it will not working at all,and they will tell you you need at least 6 month of treatment at arround 500$ a month. Make a calcul wish all those practices will not be allowed soon

Helpful?
Allan
Allan
1 reviews
6 months ago
5 out of 5 stars

Great customer service

Customer service actually on Memorial Day no less was available and very helpful. Answered all of my questions and concerns as a first time buyer beyond my expectations!!

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jessica opare
jessica opare
1 reviews
6 months ago
5 out of 5 stars

Very good customer service and speedy…

Very good customer service and speedy service !

Helpful?
6 months ago
1 out of 5 stars

Unable to get in touch with anyone

Unable to get in touch with anyone. I have tried calling several times and emailed but nothing. I purchased the groupon and am very disappointed.

Helpful?
6 months ago
5 out of 5 stars

Customer service outstanding

Customer service outstanding. Thank you

Helpful?
Susan Ellis
Susan Ellis
1 reviews
6 months ago
5 out of 5 stars

Excellent experience

So easy and simple to get GLP 1 for CosmeticRx.

Helpful?
Jamie White
Jamie White
1 reviews
6 months ago
5 out of 5 stars

Process was quick and easy

Process was quick and easy. They kept me informed and notified me within 24 hours of additional needs to process my script.

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Bri
Bri
1 reviews
6 months ago
5 out of 5 stars

Service was very smooth

Consultation was very smooth. Customer service experience was really easy.

Helpful?
6 months ago
5 out of 5 stars

Extremely happy

I spoke with Chelsea and she was super friendly, helpful, and knowledgeable. She gave me a great discount and definitely gave me my information to proceed. I’m very excited and can’t wait to continue.

Helpful?
6 months ago
5 out of 5 stars

Great experience

So far, I have to say that my experience has been awesome. I called. I spoke to a representative. She was extremely helpful and super friendly. I can’t wait to get my product and begin my weight loss journey.

Helpful?
6 months ago
5 out of 5 stars

Amazing customer service!

Amazing customer service!! Medication helped me so much with my weight loss journey when nothing else did. 10/10 deff recommend.

Helpful?
6 months ago
1 out of 5 stars

I have tried to call numerous times and…

I have tried to call numerous times and have emailed with no response.? Is this company even legit. I have already paid for my product but it has almost been a month now. You cant get anyone on the phone and they dont replay to emails. BUYER BEWARE!!!

Helpful?
D Mart
D Mart
1 reviews
6 months ago
4 out of 5 stars

Chelsea was awesome setting up the…

Chelsea was awesome setting up the account and giving me the information. Now I'm waiting for the Dr to go thru my bloodwork and approve the prescription.

Helpful?
Kiara Quia
Kiara Quia
1 reviews
6 months ago
5 out of 5 stars

My experience has been great so far

My experience has been great so far, very fast and always very easy to communicate with

Helpful?
7 months ago
3 out of 5 stars

Very slow

Put in for consult 5/3. Was still in review and a week later I call and they tell me I need labs. Why did they not contact me about this. I had to call them. Got labs drawn and still waiting. I hope they don’t charge me anytime soon cause I haven’t gotten the med or anything yet. The labs were paid for by company but still slow to process.

Helpful?
Brittany
Brittany
1 reviews
7 months ago
5 out of 5 stars

Excellent Customer Service

So far, the customer service has been top notch! Speedy replies and straight forward.

Helpful?
7 months ago
5 out of 5 stars

I love CosmeticRX!

I love CosmeticRX! They made the process easy for me. The program they offer is very affordable! I highly recommend them.

Helpful?

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