Reviewers consistently report positive experiences with Consumer Legal Group. Customers often highlight legal, group, service, consumer.
A minority mention drawbacks around debt, company, credit, after. Overall sentiment is strongly positive with an average rating of 4.5 stars across 60 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.5 | 4 |
| Oct 24 | 4.0 | 4 |
| Nov 24 | 5.0 | 4 |
| Dec 24 | 5.0 | 2 |
| Jan 25 | 4.8 | 13 |
| Feb 25 | 5.0 | 4 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
| May 25 | 5.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | 4.5 | 2 |
| Aug 25 | 3.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“As you know, this process is very stressful and it helps to have understanding people on your side, CLG has that”
“I ended up paying them just as much as i owed-- and i STILL had to pay the debt - so I doubled my debt by signing up”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
Consumer Legal GroupThis company | 4.5 out of 5 (good) | 33 out of 100 | 4.5 out of 5 (good) | — | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | −1% | 1,000 |
Bottom line: Consumer Legal Group is #2 of 5 on overall rating in this group.
60 reviews of Consumer Legal Group. Filter by what matters to you.
Hello my name is Michelle Rivera I had a very good experience today with my call to clg I spoke with Steve in Solutions he explained everything and went over my payments where I am very satisfied with Steve was very honest, helpful, and kind,I got all of his info if needed to solve my problems thank you very much happy holidays 🎄🎁🎄
Breanne had great communication and understanding of the legal documents that I had to sign very pleasant and patient with questions being asked of her concerning these documents.
Desiree was wonderful to work with. She was very thorough and patient with my many different questions. Good Customer Service is so hard to find these days, it was such a breath of fresh air. I look forward to working with her again.
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I am grateful for the help that CLG has provided me with so far. I was sick and did not feel like taking this call, but Breanna made it so easy and took the time to explain things to my foggy brain.
Breanna was very helpful in explaining things to me.also in giving me time to find what I needed
CLG has been so helpful in helping me get all my financials back on track and my credit back in good standings. Brianna is always so helpful and will to help and explain so i know what i need!
I have been with CLG since February 2024 and have very confident in their helping me resolve my debt problem. I just got off the phone with Alex giving him information to handle my debt. He was more than courteous and was very patient with me. It is really put me to ease. It has been a pleasure working with them and the trust I have in them. You should feel confident in contacting them if you are in a similar situation where your debt has become overwhelming.
Taking my my payment every month .need some one to help me finish the program.
Thank you CLG. It was a pleasure working with you on this issue as I was very pleased to have you on my side, what a great relief. Thank you once again.
Thank you Consumer Legal Group. Your staff is very friendly and helpful with my questions. I appreciate your help and would recommend you too my friends and family.
These people are the best. They are easy to work with and take excellent care of plaguing debt collectors. Worth every payment. Try them, you will be glad you did.
They have been able to answer every question I have had.They have great people to work with if you have a question they have the answers.
They are informative and on my side.
Very helpful… great customer service
Our experience has been excellent. All the people at CGL have been very good at keeping us posted on the status of our account. They have answered all of our questions and have maintained a positive attitude about the resolution of our circumstances.
Jacob has been a great representative for CLG. He has been very patient and has guided me through the process of computor literacy. Thank you for your help.
Gives me updates on my accounts.
Consumer Legal Group is the way to go if you are needing guidance on relieving your dept issues. We give a special shout out to Chad, for being able to answer all of our questions and to get us through the legal process of that journey. We want to say thank you to Chad and the team for all your help and support. Sincerely Charles & Karen
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