Consumer-choices.broadband-deals.io appears to be a website that provides information and comparisons related to broadband internet services and deals. The platform likely helps consumers research and compare different broadband providers, plans, and pricing options to make informed decisions about their internet service needs. The site focuses on presenting broadband-related choices and deals to assist users in finding suitable internet connectivity solutions.
consumer-choices.broadband-deals.io has a mixed customer experience.
consumer-choices.broadband-deals.io receives mixed feedback from customers, with both praise and criticism present. Positive notes frequently include service, consumer, consumer choices, choices.
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Critical feedback often cites said, agent, consumer, some. Overall sentiment is balanced at 3.2 stars based on 11 reviews.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.2
11
100%
● Low
3.2 / 5 overall
=
11 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Apr 2023.
Last 3 months
1.8▲ 0.8
12-month avg
1.7
All-time
3.2
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 22
1.0
1
Jan 23
—
0
Feb 23
1.0
2
Mar 23
5.0
1
Apr 23
1.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 11 most recent reviews.
Top praiseof 6 positive reviews
Customer service83%
5 mentions
Prices & value50%
3 mentions
Helpful support50%
3 mentions
Smooth experience33%
2 mentions
“Excellent service by Paul hassle free by Paul quick and easy”
On “Customer service” · Mar 8, 2023
Top complaintsof 5 negative reviews
Payment issues40%
2 mentions
“I was cold called by CC”
On “Payment issues” · Feb 4, 2023
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
Overall rating and review count for this company and similar companies
Some how managed to get hold of my 12 Yr old daughters de listed number where they then proceeded to give her abuse when she said she couldn't sign into a deal with them.
I was cold called by CC. It sounded like the agent was calling from home, so I had difficulty hearing him clearly. I was suspicious about the line of questioning & said I uncomfortable giving out any... See more
What types of broadband deals do you compare on your website?
We compare a wide range of broadband packages including fiber, cable, DSL, and satellite internet options from major providers. Our comparison tool covers different speed tiers, pricing plans, and contract terms to help you find the best deal for your needs.
Is your broadband comparison service free to use?
Yes, our broadband comparison service is completely free for consumers. We earn commission from providers when customers sign up through our platform, but this doesn't affect the deals or pricing you see.
How often are your broadband deals and prices updated?
We update our broadband deals and pricing information daily to ensure accuracy. However, promotional offers can change frequently, so we recommend checking directly with the provider before making your final decision.
Can I sign up for broadband service directly through your website?
Yes, you can complete your broadband signup process through our website for most providers. We'll redirect you to the provider's secure checkout page to finalize your order and service installation.
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Do you provide customer support if I have issues after signing up?
While we can help with questions about deals and comparisons, technical support and service issues are handled directly by your chosen broadband provider. We can provide contact information and guidance on how to reach their customer service.
What information do I need to compare broadband deals in my area?
You'll need your zip code or address to see available deals in your area. Having information about your desired internet speed, budget, and any preferred providers will help us show you the most relevant options.
Are there any hidden fees or costs not shown in your comparisons?
We display the advertised pricing from providers, but additional fees like installation, equipment rental, or activation charges may apply. We recommend reviewing the full terms and conditions with your chosen provider before signing up.
Alternatives to consumer-choices.broadband-deals.io
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Some how managed to get hold of my 12 Yr old daughters de listed number where they then proceeded to give her abuse when she said she couldn't sign into a deal with them.
I was cold called by CC. It sounded like the agent was calling from home, so I had difficulty hearing him clearly. I was suspicious about the line of questioning & said I uncomfortable giving out any information about how much I currently pay for Broadband. As I wouldn't answer this question the agent said he would end the call & I said I was happy to do so.
I was lied to on the phone by a salesperson, given an inaccurate cost for my first payment and inaccurate delivery time. Been without Internet for well over a week. Its very telling that their telephone number has 2 options for sales and existing customers, and the existing customers line takes you to an automated reply telling you to email and the sales option you get through right away. Honestly so so so disgusted with my experience. I was also told to wait 48 hours for a response and it's nearly been a week. Shop elsewhere.
Excellent broadband choice, pricing and customer service. Kacper was knowledgeable, polite and patient. He went above and beyond for me to find my product of choice. I am very happy. Thank you Kacper.
This morning I was looking threw consumer choices for deals on broad band once I selected what type of deal I was after; I received a phone call in seconds which I think is excellent customer service alone!
I spoke with a lovely gentleman named Micky whom explained everything to me in great detail (because I'm not the best when it comes to this type of thing) he was very patient with me, he took the time to explain things at my pace so I understood everything. I really couldn't of spoken to a better person, hands down he was & is the best customer service employee I've ever had the pleasure of speaking with & I really wish they was more like him. He was very respectful, cheery & polite honestly the list goes on. 10/10 Micky thank you for an amazing helpful relaxing phone call & for the great deal I received. I really think with your great attitude to customers you will go far in the future & you deserve to. Thanks again for a great experience.
This morning clicked the link to say I was interested via Consumer Choices regarding BB & the phone rang straight away… Great start! I spoke to a guy Martin who was just really nice.. nice voice no hard sell just facts…. Told him I used to work for BT so while explaining a few things he very respectfully referred to me having worked for BT I would know what he meant… all in all a very pleasant seamless pain free experience! Thanks Martin! Told you I’d leave you a review 😂♥️👊🏽
Dear Trustpilot team,
I am shocked with terrible service, extremely bad experience and headache caused me from company Consumer choices and my attempts to cancel my broadband contract within the legal 14 days term.
Briefly. Ten days ago l got many calls from Brandon who phone me on behalf of company. I agreed to join them, gave him my bank details. After that l did not get any sing of them and l decided that was not right company for me. All my trays to contact with them and cancel my agreement failed.
After my first negative review with you l received the most ridiculous answer from Tom (not mentioned his position in company) which is:
"Unfortunately we aren't able to process cancellations, you would need to contact the service provider directly. If you give them a ring they will be able to take care of this for you. I hope this helps.
Regards, Tom"
It turns out l am on their system, but they do not know or do not want to tell me who is my provider to whom my bank details are passed, do not know who is Brandon who "forgot" to say for me provider's name and doesn't contact me???
I state this is pure blackmail and Consumer choices breaks my customer right to cancel my agreement within 14 days.
My conclusion is Consumer choices is fishing, fraud company, which aims is just to catch customers and blackmail them.
If l am not satisfied with future Consumer choices answers and actions l will be forced to take further legal actions.
I
I saw this broadband deal on Facebook so I applied. I received a call within ONE minute from a young man called Craig. Some service phone calls are better than others but this one stood out for me. This young chap is an expert at his trade. A very pleasant and knowledgeable young man. He found me a great deal for unlimited broadband, unlimited calls and a constant un-throttled broadband speed of 40+mbs. In the process he saved me around £14pm. I will recommend this to my family and friends and to any of you out therein the UK who may read this. Happy days.
How can I contact you if I have questions about broadband deals?
You can reach our customer support team through the contact form on our website or by email. We typically respond to inquiries within 24 hours during business days.
Do you offer comparisons for business broadband plans?
Currently, our platform focuses primarily on residential broadband deals for consumers. For business internet solutions, we recommend contacting providers directly as they often offer customized pricing and service packages.
Can I cancel or change my broadband service after signing up through your site?
Cancellation and service changes are handled directly with your broadband provider according to their terms of service. Most providers offer a grace period for cancellations, but specific policies vary by company.
About consumer-choices.broadband-deals.io
Consumer-choices.broadband-deals.io appears to be a website that provides information and comparisons related to broadband internet services and deals. The platform likely helps consumers research and compare different broadband providers, plans, and pricing options to make informed decisions about their internet service needs. The site focuses on presenting broadband-related choices and deals to assist users in finding suitable internet connectivity solutions.