10 months ago
Ordered sodastream syrups 2 weeks ago and they still didn't even dispatch them, unbelievable. Now I don't have neither £50 nor syrups.
10 months ago
I ordered a lansanya Took 1 hour Shit service Small portion All Moldey I feel sick Food was shit
10 months ago
Wanted to buy a Lelit Elizabeth espresso machine and found it at a much cheaper price on the Coffeefriend website once I’d subscribed to their emails. Have to say I felt a bit unsure reading some of t... See more
Excellent service from this company. Ordered my Tassimo Coffee Pods, which were far cheaper than any other supplier, on a Thursday and they were delivered next day, what a service. This is the second time I have used this company and will be ordering all my coffee products from them in the future. Would definitely reccomend them.
I am happy with my purchase, delivered within a couple of days
Great communication, prompt responses to queries. Fast processing of orders and updates. Best prices on the web for the items purchased
Great price and good service
Absolutely amazing
Fantastic and quick service
Good price and quick delivery.
Easy website to navigate, competitive pricing, quick delivery and the coffee machine works as it should. Game, set and match. Thank you.
Great service and quick delivery!
Five stars!
Prompt, exactly what you ordered.
Good price. Good communication. Good delivery.
Very good and quick service.
Quick delivery good price will repeat order when out of stock
Great prices at Coffee Friend for the item purchased. They handled shipping very quickly and delivered faster than I expected. Clear updates along the way too. I am glad I ordered here and will definitely purchase again from them.
The coffee was full of flavour and delivered on time at a competitive price.
Terrible experience. I have ordered a Delonghi coffee grinder that does not work. I have requested an exchange. The replies back regarding this seem to be AI as they are incoherent. A phone call to the company was equally poor. So far this seems like a scam.
Excellent price .... very fast delivery .... well packaged ... super customer service
The product was very quick delivered. The only one thing which should be mentioned is, that it came with an European plug and a little unhandy adapter.
Absolutely smitten with this appliance, the style and beautiful design 10 out of 10..
Based on analysis of 168 reviews rated 1-2 stars for Coffee Friend
“Excellent service from coffee friend sales team, shame they let were let down by the delivery of the machine”
“I ordered a lansanya Took 1 hour Shit service Small portion All Moldey I feel sick Food was shit”
“Via email I asked to cancel and refund the order, again no response”
“Don't buy anything unless you're certain of it”
“Called the company back they said they would investigate and get back to me… no response… Responded to the email mul...”
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Coffee Friend is an online retailer specializing in coffee and related products, offering a wide selection of coffee beans, equipment, and accessories. The company aims to cater to coffee enthusiasts, ranging from casual drinkers to serious aficionados, by providing quality products that enhance the coffee experience. Customers can explore a diverse range of brands and types of coffee, ensuring they find options that suit their tastes and preferences. In addition to coffee, Coffee Friend also supplies various brewing equipment, including espresso machines, grinders, and filters, as well as merchandise related to coffee preparation and enjoyment. By focusing on customer satisfaction and product quality, the company strives to support coffee lovers in their quest for the perfect brew. With an emphasis on reliability and a user-friendly online shopping experience, Coffee Friend serves as a valuable resource for those seeking to elevate their coffee journey.
Coffee Friend receives a mix of feedback from customers, with many praising the quality of their coffee and the speed of delivery. Reviewers frequently highlight their positive purchasing experiences, especially when finding good deals on coffee machines. However, a significant number of complaints focus on order fulfillment issues, with customers expressing frustration over delayed shipments and incorrect product specifications, such as receiving machines with European plugs instead of UK ones. Some consumers report having to chase their orders for weeks or even cancel them due to payment discrepancies. While many appreciate the good customer service when issues arise, the inconsistency in order processing detracts from the overall experience.
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