Charlecote Estates is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
James was extremely thorough. His report clearly categorised items from 1 (no action) to 3 (short term action recommended), estimating likely costs in each case. He was friendly and professional throughout, including a debriefing Teams meeting to discuss/clarify the report. I won't hesitate to use Charlecote Estates again.
I instructed James at Charlecote, and the service he provided was outstanding. The task was completed promptly, and the report delivered was exceptionally thorough. The level 2 report played a crucial role in facilitating my property purchase, highlighting various important elements. I highly recommend James and the entire Charlecote team over other surveyors.
Detailed report,
In the end it was the level of detail and possible consequences of the issues found. It cost me £1275 for the survey but saved me at least 10 times in fixing the issues. From the outset James was polite, explained what he would do and gave me a timescale. In reality it was much shorter than indicated. Great value for money.
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The survey was scheduled at short notice and the surveyor produced a very detailed report the same day. We were impressed by the thorough nature of the report, which was written in plain English so we found it easy to understand.
Date of experience: May 9, 2018
US
Great company to work with, James got back to our enquiry very swiftly and booked the survey for ten days later. The survey was extremely detailed and even our builder has marvelled at the level of detail. Really impressed with the service provided and we would use them again, we’ve already recommended them to two of our friends!
Date of experience: May 8, 2018
Excellent surveyors and company, very thorough in our new house, thank you
Date of experience: May 5, 2018
US
James always responded to our emails and messages and was quick in doing so. We opted for a homebuyers report which was booked in and sent to us swiftly. He also called us on the day of the visit to run through any issues before emailing it to us the next day. There was a discrepancy on one part of the report, through no fault of the surveyor, which James amended and sent us the new report with no problems. Very reasonable price, very happy with the report. I would definitely recommend and would use again in the future.
Date of experience: May 2, 2018
US
The survey was completed very quickly after instruction and was detailed. I received a call form the surveyor on the day of the survey telling me I could call him if I read the survey and had any additional questions. Great service.
Date of experience: May 1, 2018
Provided good report - property reasonably modern so wasn't expected to be difficult - but nevertheless he pointed out some minor issues we should be aware of. I'm a retired conveyancing solicitor so have seen many of these reports so I don't give accolades easily.
Date of experience: April 14, 2018
After doing a bit of research online and reading so many reviews, I’ve decided to choose Charlecote Estates for my Home Buyer’s Report. And I’m glad I did. James is very professional and organised the inspection within 2 days. The report was thorough and detailed and included photos as well, which most of the surveyors don’t add in the HB report. James also identified some important risks and advised me to address those before the exchange of contracts. Overall, very happy with the service and would highly recommend!
Date of experience: April 7, 2018
