Charlecote Estates is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
James was extremely thorough. His report clearly categorised items from 1 (no action) to 3 (short term action recommended), estimating likely costs in each case. He was friendly and professional throughout, including a debriefing Teams meeting to discuss/clarify the report. I won't hesitate to use Charlecote Estates again.
I instructed James at Charlecote, and the service he provided was outstanding. The task was completed promptly, and the report delivered was exceptionally thorough. The level 2 report played a crucial role in facilitating my property purchase, highlighting various important elements. I highly recommend James and the entire Charlecote team over other surveyors.
Detailed report,
In the end it was the level of detail and possible consequences of the issues found. It cost me £1275 for the survey but saved me at least 10 times in fixing the issues. From the outset James was polite, explained what he would do and gave me a timescale. In reality it was much shorter than indicated. Great value for money.
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charlecote.co.uk196 total • Write a review
James was great, he kept us informed throughout the process. He turned the report around quickly and gave us the chance to ask any questions. I wouldn’t hesitate recommending him to anyone looking for a survey. In fact I have already recommended him to my daughter.
Date of experience: August 6, 2018
Excellent survey, and very approachable
Date of experience: August 1, 2018
Very efficient and the survey was done extremely quickly. The photos really helped to show where any issues were. I would definitely recommend and would use their services without hesitation again.
Date of experience: July 23, 2018
Excellent service and excellent communication for great price. Didn't have to wait long for anything to be done and was informed along the way of what was happening.
Date of experience: July 9, 2018
Extremely helpful, efficient and quick service from James Cleaver at Charlecote Estates. He called us immediately after finishing the home buyer survey and talked us through the key findings. His comprehensive written report, including photographs, was in our inbox well within 24 hours of him completing the survey. The report contains an excellent level of detail and he has offered a follow up call to explain any matters further if required.
Date of experience: June 6, 2018
US
Great service provided. Charlcote was responsive, quick to act and provided clear detailed information. I was given a verbal report via a phone call straight after the survey followed up that evening with a detailed report e-mailed to me. Great service.
Date of experience: June 4, 2018
