Charlecote Estates is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
James was extremely thorough. His report clearly categorised items from 1 (no action) to 3 (short term action recommended), estimating likely costs in each case. He was friendly and professional throughout, including a debriefing Teams meeting to discuss/clarify the report. I won't hesitate to use Charlecote Estates again.
I instructed James at Charlecote, and the service he provided was outstanding. The task was completed promptly, and the report delivered was exceptionally thorough. The level 2 report played a crucial role in facilitating my property purchase, highlighting various important elements. I highly recommend James and the entire Charlecote team over other surveyors.
Detailed report,
In the end it was the level of detail and possible consequences of the issues found. It cost me £1275 for the survey but saved me at least 10 times in fixing the issues. From the outset James was polite, explained what he would do and gave me a timescale. In reality it was much shorter than indicated. Great value for money.
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charlecote.co.uk196 total • Write a review
Good value package. Comprehensive written report coupled with a very helpful onsite meeting.
Date of experience: April 3, 2018
James came to see me at the time we arranged and was extremely thorough in explaining to me the process of the survey.On completing the survey he rang me to explain the results then e- mailed me a copy.He explained any query I had very clearly & patiently.I would certainly recommend the firm .
Date of experience: March 25, 2018
US
Extremely professional and prompt service. Took time to find out our needs and recommended the survey best suited. Report came back quickly and was very detailed and easy to understand. I would recommend this company to anyone.
Date of experience: March 19, 2018
US
James was very professional, the survey report my partner and I received was extremely detailed and is going to help us negotiate a lower purchase price. James also called just after the survey and went through in detail what he had found and his general opinion on the property. Fantastic service, thank you!
Date of experience: February 15, 2018
