Cathay Pacific is a Hong Kong-based international airline that operates passenger and cargo flights to destinations across Asia, Europe, North America, and other regions worldwide. The airline provides various cabin classes and services for travelers, along with a frequent flyer program and partnerships with other carriers through airline alliances.
Reviewers consistently report positive experiences with Cathay Pacific. Customers often highlight service, crew, business, flight.
A minority mention drawbacks around disappointing, disappointing experience, disappointing experience flight, experience. Overall sentiment is strongly positive with an average rating of 3.9 stars across 10 reviews.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel & Tourism.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
Cathay PacificThis company | — | — | — | 0 |
| 4.9 out of 5 (good) | 100 out of 100 | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,050 |
10 reviews of Cathay Pacific. Filter by what matters to you.
Upgraded to premium economy for the long haul to London and it was worth every penny. Extra legroom made all the difference, and the meal service was excellent. Crew went above and beyond to make passengers comfortable. Will definitely fly Cathay Pacific again.
Just completed a 15-hour flight from Hong Kong to New York and was thoroughly impressed. The crew was attentive throughout the journey, meals were surprisingly good for airline food, and the entertainment system had plenty of options. Business class seats were comfortable enough to get decent sleep. Only minor complaint is that the cabin felt a bit warm at times.
Splurged on business class for our anniversary trip and it was incredible. Lie-flat seats, exceptional meal service, and the crew treated us like VIPs. The lounge in Hong Kong was spacious and well-appointed. Only wish the champagne selection was better, but that's a minor quibble for an otherwise perfect experience.
Quick answers to the questions people ask most.
Cathay Pacific operates flights to over 190 destinations across Asia, Europe, North America, Australia, and the Middle East. The airline's main hub is Hong Kong International Airport, with secondary hubs in various cities. You can check their website or contact them directly for the most current route information and schedules.
You can check in online through the Cathay Pacific website or mobile app starting 48 hours before departure. Airport check-in counters are also available, typically opening 3 hours before international flights and 2 hours before regional flights. Mobile boarding passes are available for select airports.
Baggage allowances vary depending on your ticket type, destination, and frequent flyer status. Economy class passengers typically receive one or two pieces of checked baggage depending on the route. You can find specific baggage information for your booking on their website or contact customer service for detailed allowances.
Cathay Pacific customer service can be reached through their website's live chat, by phone, or at airport counters. Phone numbers vary by country and are available 24/7 in most regions. You can also manage bookings and get support through their mobile app.
Cathay Pacific typically offers Economy, Premium Economy, Business, and First Class on their aircraft. The availability of each class depends on the specific aircraft and route. Each class offers different levels of comfort, dining, and amenities.
Yes, seat selection is available during booking or afterward through the Manage Booking section on their website. Some seats may be available for free depending on your ticket type and status, while others may require a fee. Premium seats and extra legroom seats typically incur additional charges.
Cancellation and refund policies depend on your ticket type and fare conditions. Some tickets are refundable while others may only allow changes with fees or no changes at all. You should review the specific terms of your ticket or contact customer service for information about your particular booking.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Yes, Cathay Pacific provides various special meal options including vegetarian, vegan, kosher, halal, and meals for specific dietary requirements. Special meals must be requested at least 24 hours before departure when booking or through the Manage Booking section. The availability may vary depending on the route and flight duration.
Marco Polo Club is Cathay Pacific's frequent flyer program offering benefits like priority check-in, lounge access, and bonus miles. The program has different membership tiers including Green, Silver, Gold, and Diamond, each with increasing benefits. Members can earn miles on Cathay Pacific flights and partner airlines.
Cathay Pacific has implemented various health and safety measures which may include enhanced cleaning procedures, modified meal services, and health screening requirements. These measures are subject to change based on current health guidelines and destination requirements. Check their website for the most current health and safety information before traveling.
Yes, upgrades may be available depending on seat availability and your ticket type. You can request upgrades during booking, through the website, at the airport, or by contacting customer service. Marco Polo Club members may have priority for complimentary upgrades based on their status level.
Cathay Pacific offers personal seatback entertainment systems on most long-haul flights with movies, TV shows, music, and games. The selection varies by aircraft type and route. Some flights also offer Wi-Fi connectivity, though availability and pricing may vary depending on the specific flight and aircraft.
Cathay Pacific is a Hong Kong-based international airline that operates passenger and cargo flights to destinations across Asia, Europe, North America, and other regions worldwide. The airline provides various cabin classes and services for travelers, along with a frequent flyer program and partnerships with other carriers through airline alliances.
