Carolina Cabin Rentals

4.662873399715505 out of 5 stars
4.7
Excellent703 reviews

TrustScore

4.7
4.662873399715505 out of 5 stars
Excellent
5 out of 5 stars
619
4 out of 5 stars
25
3 out of 5 stars
9
2 out of 5 stars
6
1 out of 5 stars
44
703 reviews in total

Review summary

Carolina Cabin Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Carolina Cabin Rentals made our…

Carolina Cabin Rentals made our Christmas vacation wonderful. They are very informative and have excellent customer ser...Read more

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🔥 High engagement
POPULAR
1 out of 5 stars
1/5

No refund or reschedule Allowed, even if your brother had a stroke and you cannot come!

We are with a Church organization that decided to go back down for a second time to the Boone area and serve with Samari...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Extremely poor customer service!

Extremely poor customer service!! We booked a cabin for my daughter's 16th birthday through Carolina Cabin Rentals. Afte...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

If I could give this a 0

If I could give this a 0, I would. After natural disaster, Hurricane Helene, traveled through the area, leaving destruct...Read more

0
0
🔥 High engagement

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Judy
Judy
1 reviews
about 4 years ago
5 out of 5 stars

We had a wonderful time in Boone

We had a wonderful time in Boone, was a very neat cabin, and the rental process was very easy, communication was excellent.

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about 4 years ago
5 out of 5 stars

Whenever we had a issue the rental…a great experience

Whenever we had a issue the rental company was quick to respond and send out someone to correct the issues. They were small issues. We were very please and booked again for next summer! Thank you!

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Stacy Linhoff
Stacy Linhoff
1 reviews
about 4 years ago
5 out of 5 stars

Beautiful cabin inside and out

Beautiful cabin inside and out! Our family had more than enough room.Lost power a couple of times,staff were quick to respond and offer solutions.

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Tanisha G.
Tanisha G.
1 reviews
about 4 years ago
5 out of 5 stars

I loved the Black Bear Retreat cabin

I loved the Black Bear Retreat cabin. It received a lot of compliments from the guests. The view was beautiful. The house was clean. I definitely referred this place to people. I'm looking forward to booking again.

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Judy Judy
Judy Judy
1 reviews
about 4 years ago
4 out of 5 stars

Had a few hiccups with this rental in…

Had a few hiccups with this rental in Banner Elk. Lanes End house was not clean when we arrived at 4PM check in. Took till 7PM before it got done. Master TV did NOT work during our week stay. A/C is only dwnstairs in this house. Luckily it wasn't HOT during our week or we would have left since it did NOT have central air. but a lovely home! Carolina Rentals answered all my complaints & phone calls for these issues.I would use them AGAIN!

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Lisa
Lisa
1 reviews
about 4 years ago
5 out of 5 stars

Everything was splendid more than I…

Everything was splendid more than I could hope for my family and I enjoyed every moment

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about 4 years ago
5 out of 5 stars

We've been renting for 2 years and have…

We've been renting for 2 years and have consistently had great experiences!

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customer
customer
1 reviews
about 4 years ago
5 out of 5 stars

Loved the cabin we stayed in

Loved the cabin we stayed in. Would definitely use Carolina Cabin Rentals again!!!

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RAMON
RAMON
1 reviews
about 4 years ago
1 out of 5 stars

book pay contract and BAMMMMM SCAMMM

I was so excited to spend a week in the mountains and i was so luck to have spoken to Morgan. Told me i would get a discount for renting a week, so i did. I picked a great cabin booked paid and gave a discount from 3,900 to 3,700 . I get the contract and when we are about to sign wrong last name no a biggy but we get a oh sorry wrong dates now we have to raise you from 3,700 to 4,300.WHAT? I spoke to Ed no compassion , i said this can not be look so i go in like a new booking guess what it saids on site i have the picture 3,900. So how could you rip us off wanting to charge us 4,300. I had to reach out to Amex do not sign anything until you read and get first the contract. Oh and conveniently you can not cancel if it is passed 24 hrs wow. So i write three emails, as well as ask for a supervisor. I am told will call you back this was 9 hours ago. I guess they noticed that they made a big mistake #don'ttrust

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Sara
Sara
1 reviews
about 4 years ago
5 out of 5 stars

A fabulous experience

Carolina Cabin Rental did a fabulous job in providing housing for our family reunion. The customer service was spectacular as we had to rearrange plans due to Covid. They effectively communicated and corresponded with me with pertinent information leading up to our stay. We had no trouble during our stay, thanks to all the information and help they provided. Thank you!

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Horatiu Droc
Horatiu Droc
1 reviews
about 4 years ago
5 out of 5 stars

Outstanding vacation spot for a family

Outstanding vacation spot for a family

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about 4 years ago
5 out of 5 stars

We used Carolina Cabin Rental and…

We used Carolina Cabin Rental and everything went perfect! The house was just as we were told! Caroline Rentals gave use perfect directions to the house we rented. When I called with questions they were answered and everyone I spoke with was very nice and professional. I would 100% use Carolina Rentals again!

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Lee Ann M
Lee Ann M
1 reviews
about 4 years ago
5 out of 5 stars

Carolina Cabin Rentals was a joy to…

Carolina Cabin Rentals was a joy to work with in planning my family vacation.

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about 4 years ago
5 out of 5 stars

The cabin we rented was perfect

The cabin we rented was perfect. Our family really enjoyed the stay! The area is beautiful and we will definitely be coming back. I highly recommend Carolina Cabin Rentals.

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Cheryl Cassel
Cheryl Cassel
1 reviews
about 4 years ago
5 out of 5 stars

Kick App View Lives Up to Name

Kick App View is a lovely and well appointed home with everything one needs to enjoy a great vacation! The view of Grandfather Mountain from the deck is so beautiful; providing the perfect spot for relaxing with friends and family. The site is private, yet provides easy access to a variety of activities and delicious dining in both directions from Seven Devils. The lower level hot tub, foosball table, and separate living area allow groups to have several things going on at one time. We thoroughly enjoyed our visit there!

Helpful?
about 4 years ago
5 out of 5 stars

The best!

Carolina Cabin Rentals were amazing. They answered our phone calls right away, seven days a week and helped us get into our fabulous rental early. They were incredibly helpful. I highly recommend them!

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YogaAly
YogaAly
1 reviews
about 4 years ago
4 out of 5 stars

We had a positive experience

We had a positive experience renting a cabin from Carolina Cabin Rentals. I found them very responsive and timely in addressing a minor maintenance issue during our stay. The only reason I'm giving four instead of five stars is that, before our stay, I'd asked for information the receptionist couldn't provide so I asked if someone with the knowledge would call me back. Unfortunately, I never got my call returned. Otherwise, I'm more than satisfied and will consider doing business with CCR again in the near future.

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A. Orum
A. Orum
1 reviews
about 4 years ago
5 out of 5 stars

Loved this place

Loved this place. We were there 7/2021. It.Is.Remote. Steep and windy road. I wish all plates could fit in the dishwasher (it’s vacation- the fewer chores the better). I would recommend this place to everyone!

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Katie
Katie
1 reviews
about 4 years ago
5 out of 5 stars

Beautiful home and great customer…

Beautiful home and great customer service

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about 4 years ago
5 out of 5 stars

Loved this place

Loved this place! Very spacious! So relaxing. A home away from home. Had all we needed for the stay. Only thing was missing was iron and ironing board.

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