Carolina Cabin Rentals
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Stick with VRBO and AIRBNB!
Our experience with Carolina Cabin Rentals was awful! Horrible customer service – they proved to us that they don’t care about their customers! If you are reading this and you haven’t rented from them yet – I recommend going with VRBO or AIRBNB!! We’ve had great experience with both of those organizations and will stick with them!! We rented a cabin from Carolina Cabin Rentals – Bears Creek Lodge - and it was a gorgeous cabin but it was very dirty in many areas. I sent an email to Carolina Cabin Rentals with pictures (so they could see it for themselves) explaining our experience. No response. I sent it again 2 weeks later and still no response. What kind of customer service is that? AWFUL! Plus, there is a $1000.00 security deposit when you rent and when they refund your deposit – they take out a $33.83 “administrative fee”. Just all around disappointing! If you want a good experience, DON’T use them!