Carmo Electronics is a consumer electronics retailer that offers various electronic products and devices to customers. The business likely provides a selection of electronics such as smartphones, computers, audio equipment, and other consumer technology products. They may also offer related services such as product support or technical assistance to their customers.
Carmo electronics has a positive customer experience.
Reviewers consistently report positive experiences with Carmo electronics. Customers often highlight carmo, voor, mijn, service.
Read full summaryShow less
A minority mention drawbacks around carmo, unit, wurde, nicht. Overall sentiment is strongly positive with an average rating of 3.5 stars across 40 reviews.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.5
40
100%
+2.0
● Low
3.5 / 5 overall
=
40 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
5.0▲ 2.0
12-month avg
3.7
All-time
3.5
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Feb 25
3.0
2
Mar 25
3.0
2
Apr 25
5.0
1
May 25
1.0
1
Jun 25
5.0
1
Jul 25
5.0
1
Aug 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 40 most recent reviews.
Top praiseof 25 positive reviews
Customer service36%
9 mentions
Prices & value12%
3 mentions
“I am amazed by the team at Carmo”
On “Customer service” · Jul 15, 2025
Top complaintsof 14 negative reviews
Customer service36%
5 mentions
Payment issues21%
3 mentions
Warranty21%
3 mentions
Defective product14%
2 mentions
“Heb 3 jaar geleden een nieuwe, door Carmo gewikkelde dynamo gekocht, welke al na 16”
On “Customer service” · Aug 7, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
Overall rating and review count for this company and similar companies
De mensen in dit bedrijf weten wat ze aan het doen zijn. Fijne mensen om met te communcieren en zeer klantvriendelijk.
Er was in mijn geval een kalibratiefout gemaakt in mijn ECU maar hebben ze netjes opgelost.
Ik ben een tevreden klant.
Mijn KTM 990 adventure loopt nu zoals het hoort.
Excellent service! Lost keys for my Honda ST1300 and was told by dealers I would have to change ECU and lock sets e.t.c
Found these guys and it’s sorted. Took 10 days from posting my ECU. Would 100% recommend.
Na veel telefonisch contact toch besloten mijn ECU naar Carmo op te sturen voor een ECU flash .
Had ik ik dit maar veel eerder gedaan , geen dip meer in laag toerental en gas response zoals het hoort.
Bedankt voor de goede service
Service zoals je niet veel meer tegenkomt👍
Store hours vary by location. Please check our website or call your local Carmo Electronics store for current operating hours and holiday schedules.
Do you offer warranty coverage on electronics purchases?
Yes, we provide manufacturer warranties on all new electronics. Extended warranty plans are also available for purchase at the time of sale for additional protection.
Can I return or exchange items I purchased?
Returns are accepted within 30 days of purchase with original receipt and packaging. Items must be in new, unused condition for a full refund or exchange.
Do you provide repair services for electronics?
Yes, we offer repair services for many electronic devices including smartphones, tablets, and computers. Contact your local store or visit our website to schedule a repair consultation.
All 9 questions →Show fewer questions
What payment methods do you accept?
We accept cash, credit cards (Visa, MasterCard, American Express), debit cards, and mobile payments like Apple Pay and Google Pay. Some locations may also offer financing options.
Do you offer price matching with competitors?
Yes, we offer price matching on identical items from authorized retailers. Bring in the competitor's current advertised price and we'll match it according to our price match policy terms.
Can I order items online for store pickup?
Yes, you can order many items online and select store pickup at checkout. You'll receive a notification when your order is ready for collection at your chosen location.
Do you provide installation services for electronics?
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Goede vakkundige en vriendelijke hulp geboden bij een KTRC storing bij een Z900 van een klant van me.
Om 12.30 even innde kantine gezellig meegegeten.
Uitgelezen, rollenbank test, live abs test buiten, nogmaals uitgelezen.
Voorwielsensor fout geconstateerd.
Voor mijn Yamaha XV 750 Virago had ik, na een defecte spanningsregelaar, een nieuwe CDI-unit nodig.
Na wat zoekwerk op internet kwam ik bij dit bedrijf uit.
De CDI werkt perfect en de service en communicatie zijn een schoolvoorbeeld waar menig bedrijf een voorbeeld aan zou kunnen nemen.
Samengevat: aanrader, goede service, zeer kundige mensen, bijzonder prettige communicatie en "Last but not least" prima werkende producten.
Tot de volgende keer.
I purchased a mosfet voltage regulator for ktm 990 Adventure, just for upgrade my motorbike.
The voltage regulator arrived with a different code that I purchased (ordered CARR9714-KTM received CARR694-KTM)
Carmo's reply:
You received the correct regulator, the housing/body from the regulator is mostly the 694
Best regards,
Robert
Carmo
After less than 500km the voltage regulator started giving same problems randomly (low voltage to mantein motorkibe system and battery charge).
Shipped to Carmo for replace or repair.
Carmo's reply:
Hello Claudio,
We have tested the regulator you send beck, it works 100%.
We will send you back the regulator after payment for the test cost: (28 euros)
Your Carmo Electronics Team,
After paying more than 200 euros I solved by installed again the original one (ktm with 78000 km).
My experience with Carmo was very bad, waste time and money.
Looked everywhere for ECU repair ,test. Company.
After reading about all the other companies that do this work.
No company can make everyone happy.
I chose Carmo.
They run there business a little different. But I sent them my unit. It tested positive and in good order.
They even sent a video of my test.
Kevin, and his crew are the real deal.
And I recommend.
Will go back to them anytime I need this kind of help.
Satisfied customer.
I ordered a T.C.I. for my xv1000 it didn't even work. i was upset but had a spare so forgot about it for awhile. i had some electronics experience then i decided to take it apart to see if there's something that needed soldering it was incased in a gel, i carefully removed the gel to inspect the circuit board. what i say looked like it was faked to look like a circuit board it made no sence and would never work the way its wired
I sent a CDI for repair, they stated they could indeed repair it, I paid for it and they shipped it back. The unit still has shorts across pins, and they won't reply to any emails about warranty or replacement.
Unit has been sent back for warranty repair 7/28, will provide updates here and modify review pending the outcome.
9/22, first tested the unit with an ohm meter per factory specs, seeing 100-300k of resistance where there should be none. Stuck it in the atv on the off chance that it would function. Immediately blows the 20amp within a second of switching the key on. I requested the difference between the "repaired" and "we cannot repair it" cost.
De ecu van m'n Super10 laten flashen,Het is meteen een ander motor! Zeer tevreden.
Hij heeft nog een paar tweaks nodig maar dit zal ongetwijfeld goed komen.
Shipping my defective ignition box was easy to their UK address and the repair shop responded within 3 days. But - they couldn't fix it. Their communications were quick and useful. Purchased a voltage regulator and the defective ignition unit and the voltage regulator were in my hands 5 days later. Would have given them 5 stars if they'd repaired the unit.
CARMO ELECTRONICS.
They could do what they claim on their website.
This is what they claim:
"Within 3 days
Fixed prices (go to prices)
Cause of defect
1 Year warranty!
Carmo electronics is able to repair a defective ignition and injection system very accurate and reliable. You only have to send your ignition/injection system to our company. Carmo electronics has developed a very unique simulation protocol to generate every possible kind of signal your motorcycle may generate. Repair is executed with high-grade parts and guarantees maximum reliability. Repaired units are finished with a very strong and durable coating that protects electronic parts for the influence of extreme weather circumstances.
The main benefit of repairing a unit in contrast with buying a more expensive new one, is the indication of the possible cause of defect. Even if the malfunction is not in the ignition/injection unit, but elsewhere in the electronic system. This information is supplied totally free of charge together with the repaired ignition unit."
The reality:
I sent my CDI via their UK address. It took nearly three weeks to get there. They blamed brexit, but other items sent to other addresses in Holland arrived within four days.
Their "ticket" system is user hostile. It's impossible to get in. The password reset link email it claims to send never arrives, so it's phone call time.
Finally, having paid for the test and repair service, they tell me it's defective (I ALREADY KNEW THAT, THAT'S WHY I SENT IT TO YOU) and they can't repair it.
They kindly offered to sell me one of their improved boxes for an obscene amount of money, though.
I received the email telling me that they couldn't fix it the day they shut down for a two week holiday. What am I supposed to do now? They've got my money, got my CDI and, it would seem, they've got me by the bo££ocks.
From my experience this company does not do what the website claims.
EDIT:
Rating increased to two stars pending further review.
Update:
Communication received from Carmo regarding the unit being irreparable did not include why it was irreparable. Subsequent emails from Kevin explained it, and included the offer of a replacement. The purchase price for the replacement unit has had the original amount I paid discounted from it. This pricing structure was not made clear within the original emails received. I have accepted the offer of a replacement unit under those circumstances.
That is a much more satisfactory resolution.
I will further amend this review when the replacement product is received and I can see if it works.
Meget dårlig service. de lover 3 års garanti på deres stator. men de kommer med meget dårlige undskyldninger når de så skal holde den. de holder ikke deres løfter. brug Rick stator i stedet for
Very poor service. they promise 3 year warranty on their stator. but they come up with very bad excuses when they then have to keep it. they do not keep their promises. use Rick stator instead
they are wildly greedy that they do everything to make money. and do not comply with their own warranty
Good experience, especially regarding trust client-supplier
We had a problem with the suitability of the product I ordered (a voltage regulator for my classic motorcycle). Carmo´s staff were extremely helpful and provided me with guidance and real assistance in the process to find the most suitable one and return the other (which resulted not suitable for my bike).
They were helping me very actively not only by email but also instantly by their WhatsApp line.
The quality of the products is very good for the price. Designed in the NL (EU engineering) and manufactured in Taiwan. I really like this approach because I had bad experiences in the past with Chinese suppliers while Taiwanese are very trustworthy and take care when the products do not reach the advertised specs. My experience with Chinese part suppliers was terrible in the past. They normally do not even respond to complaints and they claim to not to be subjected to EU consumers regulation (this is false if they deliver to the EU they must comply with our rules).
My experience tells me that if you want a trustworthy piece of electronic but you do not need the official distributor´s one (my bike is quite old so this did not make sense in my case) Carmo is a very suitable mid-price but good quality solution when compared to Chinese cheap parts that will break down in a month, and probably break your bike if not your bones...
Top service en hele heldere communicatie.
Ik had vuil/stof in de klok van de toerenteller zitten van mijn Triumph Speed Triple. Een ware nachtmerrie voor zo’n perfectionist als mij. 🤪
Jimmy heeft alles schoongemaakt en het dashboard ziet er weer uit als nieuw. 🙌🏻
Heel tevreden over het reprogrammeren van de ecu van mijn Moto Guzzi V85tt. Hij heeft veel meer koppel bij lage toerentallen. Bij inhalen is het nu gewoon gasgeven en hij gaat. Minder schakelen dus. Verder is hij bij constante snelheid zuiniger geworden. Topwerk van Carmo.
15 jaar geleden een programmeerbare cdi unit (daarbij 2x losse bobine ) laten maken door Carmo voor mijn Gagiva evo met een Yamaha ypvs 350cc motor. Speciaal voor cirquit gebruik.
Gezien er een kenteken op zit heb ik ook op de openbare weg gereden, er daar ging het fout. Al die verkeersdrempels en slecht wegdek met gaten/kuilen. Door al die klappen en extra trillingen heeft die cdi het opgegeven. Maar dat was geen probleem voor Carmo om dat voor mij in zeer een snelle tijd op te lossen.
Motor start zo makkelijk en loopt echt als een zonnetje. Cdi nu in betere rubbers gemonteerd, en heb weer met plezier me rondjes gereden.
Carmo " bedankt, uitstekend werk geleverd.
Groet, Kockyn.
Waar andere bedrijven aan hun top zitten qua kennis over ecu’s begint Carmo electronics.
Alle wensen wat afstellingen betreft kunnen vervuld worden maakt niet uit welk merk ecu, Carmo doet het.
Kevin , super bedankt Top!!!!!!
ecu flash bij Carmo
via Adrie Spierings motorservice terecht gekomen.
ben er correct en vriendelijk geholpen er werk gelijk naar mijn ecu gekeken en aangepast naar specificatie van mijn motor
Motor rijdt en gedraagd zich voortreffelijk echt een aanrader PERFECT
geen dipjes of inhouden als je om vermogen vraagt
Kevin bedankt motor rijdt beter als een nieuwe!
Helaas kon ik de acculader niet gebruiken (had een hogere amperage nodig). En kreeg (omdat de doos kapot was) nog maar de helft van mijn geld terug 75,-. Helaas, het product terug gestuurd gekregen en geen oplossing ontvangen van Carmo electronics.
Ik ga ik zeker nooit mee iets bestellen bij dit bedrijf.
We offer professional installation services for select items like TVs, home theater systems, and car electronics. Installation fees vary by product and complexity of the setup.
How can I contact customer service?
You can reach customer service by phone, email through our website contact form, or by visiting any Carmo Electronics store location. Our customer service team is available during regular business hours.
About Carmo electronics
Carmo Electronics is a consumer electronics retailer that offers various electronic products and devices to customers. The business likely provides a selection of electronics such as smartphones, computers, audio equipment, and other consumer technology products. They may also offer related services such as product support or technical assistance to their customers.