Very friendly staff and kind
Very friendly staff and kind
Car Giant - London's largest used car dealership is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Sabin was really helpful and informative.
Sabin is a really good, polite and helpful. Thank you so much.
Chi Sylvester was extremely helpful and patient with us in selecting a car. We really appreciated the excellent service ...
Service amazing from junior
Very friendly staff and kind
The salesman was great, Sabin was his name, even tho it was very busy he managed everything very well and gave me good advice.
Amazing service everyone was very respectful
Francis helped us choose our car. He was very helpful and knowledgeable and a very pleasant young man to deal with. We are very pleased with our buy. The only slight issue is that after a couple of days, the car gave the sign that routine maintenance was due. We thought these cars would be checked to be in tip top condition before leaving Car Giant.
Excellent service
Very efficient service and polite young man
Shakib in sales and Peter in finance were both super helpful. Definitely reccomend
Outstanding service
I’m happy with the car deal from the car giant, We were very happy with the staff. They cleared all our doubts and made us feel comfortable. Explained everything about the car to us and gave us a test drive. We were handled by saidul islaam. He is very good person we gave the five star to saidul
Excellent customer service and support
Muhammed really took great care of us and explained everything we needed to know, we are grateful for the professional service he provided.
mohammed Chaudhurry, was a very helpful young man,he was efficient and polite Myself and my wife have bought cars from yourselves dating back to 2004 and apart formthe odd glitch we have ha d good service
Everything from start to the end was a smoth experience. No hassle at all.
I’m now months into an exhausting dispute with Cargiant after buying an Audi A5 from them that developed serious faults almost immediately after purchase. Despite repeated requests for written communication only, they continued to call me, then went ahead and repaired the car without my permission, using unspecified aftermarket parts. I was very clear from the start that I would only accept genuine Audi parts, yet they carried out the repairs anyway and now claim the car is “ready to collect.” They dismissed multiple independently diagnosed issues (including the timing belt and water pump) without providing any proper documentation or workshop report. I have zero confidence in the repairs or in the vehicle’s long-term reliability. Now the case is with Blackhorse and the Financial Ombudsman, and I’ve formally escalated it. Meanwhile, I’ve been without the car, paying finance and insurance on something I haven’t had in my possession for weeks. The way Cargiant has handled this shows a complete lack of accountability or customer care, pushing forward as if they can dictate terms to the buyer long after the sale. Avoid if you want peace of mind after your purchase.
The guy Arian (sorry if I cannot spell correctly) was really professional. Everything explained well, very friendly took time for test drive. One car purchased
Very happy and super customer service
best service highly recommended
I went to buy a car and I got what I wanted.
Excellent experience in part exchanging my car. I have been buying cars from Car Giant for more than 15 years and part exchanging every 3-4 years, their used cars have never given me any trouble. Last time a couple of years back I had to wait for 3 hours and things were pretty chaotic and slow, but today I noticed that all staff were proactive and helpful and the whole process was seamless with hardly any waiting. Arian Cani was a delight in explaining the features of the car I bought and very helpful.
Tiean was really helpful and friendly. I only came to look but ended up purchasing a car. Would definitely recommend her to friends and family
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