Car Firm Reviews

Had my car a year now and sailed through MOT and Service . Truly trouble free motoring since purchase .

Bought a 2019 fiesta here for my company, the car was as advertised and had full main dealer service history with all health checks etc. Good customer service and professionalism

Bought a BMW m4 about 2 weeks ago, car was great and exactly what I was after. It was priced good, warranty was much cheaper than I expected too

Paid a “refundable deposit”, viewed car on 27 March, not as described so decided not to buy. Still waiting for refund of deposit, numerous attempts at contact to no avail. When I suggested this was tantamount to theft and I was considering contacting the police, the guy said “ ok, do it” so on we go…..

Had a great experience at car firm buying my new car last week. It’s lovely, and am so happy with it and the service.

Financed a car through a broker. They paid the funds directly to car firm and then car firm contacted us to arrange collection. Everything was done very well and car firm handled my request to get a rear tow bar fitted at my expense. The car is perfect as described to myself and my husband and the help provided by the staff was on point. Now enjoying our Range Rover and hoping to get our caravan out this weekend.

Started off an amazing experience with car firm. Swift responses and easy enough viewing etc. However it went downhill very quickly. 1- Before sale I requested whether the vehicle had any faults or upcoming services that may need to be carried out. I was told no the car was all emasculate and fine. On delivery snd starting the car the car had dangerously low levels of oil which then required me to get the oil changed. Secondly, once paying for the car and agreeing on a sale I was told the dealership would register the car in my name and confirm the sale online (like any normal dealership) however on the day before the delivery I was then told that they were unable to do that as the V5 was never given to them. (Buying a vehicle without a v5 is very risky and an honest dealership would tell you this before a sale). Therefore I was and am still unable to tax and register the car in my name let alone drive it and am still individually trying to register and tax the car on my own.

Good options to reserve a car on their website, walk around and virtual test drive videos helped massively to make a decision. Delivery was also reasonably priced

Bought my car back in may, I’ve had problem after problem with it, just to add to this I recently had to MOT the car and it’s cost me over £1500 as the exhaust was messed around with. When I bought the car I was advised to get warranty which I went through with and bought for around £450. When I tried to claim on this I got told i can’t as I haven’t serviced my car which I was never told about been taking the warranty out so i paid £450 for nothing and am having to pay even more to sort out all the problems just so I can drive a normal working car.

Saw a vehicle i was interested on the website, clicked on reserve the vehicle for 7 days paid the deposit. Highly recommend this option when arrived was happy with the vehicle and paid the remainder of balance upon viewing. Hassle free car dealership

Got a good finance rate, professional staff and good level of warranty cover

Excellent service provided by Sham, kept me updated while the vehicle came on to the forecourt. Happy with the service provided from start to finish. Also took Sham up on his offer for the extended warranty which i highly recommend. :)

Helpful staff and some very very nice cars, they have so many cars it was hard to choose the perfect one. I had the opportunity to test drive 3 cars and decided to go with one

Excellent company, highly recommended

It's been a very pleasent, easy and quick transaction. Arranged everything with my finance company and they spoke to car firm on my behalf. Had everything sorted out in a day and I colldcted the car the next day. Excellent service

Had my new fiat 500 delivered and they collected my old one at the same time. The new car is in lovely condition and the salesman been helpful and polite

These guys were very good and quick with finance. Sorted everything out for me on the day, payments were within my budget and when I went to see the car it was immaculate and ready to drive away. Aftercare was also brilliant, the fact that they call up to make sure everything is ok and I'm happy with the car. I will definitely be going back next month to get my paint protection done

Had my new car delivered yesterday. Everything went smoothly, the guys were professional and friendly. Gave me all the information I needed prior to making the purchase and have kept me updated the entire time

Purchased a car on the 30th october which was advertised with full service history. Traveled 3 hr to get there to pick the car up which after looking was not full service history, is was all so missing all the manuals and owners pack (the car was £30k) after bringing the car home i also realised the rear parcel self was missing from the boot. After trying to send emails and ringing up every other day, they where not interested in trying to sort this issue out and fobbing me off. The Car was nice but very poor aftercare once they have your money!

Very professional approach to used car sales. Fully pressure free and they take all your questions and get back to you with all the answers. I was given so much information about the cars history and maintenance I felt very confident when buying.