Ford Focus mk3 RS
Avoid at all costs! Please look at the reviews and don’t be fooled by all these fake reviews.
My experience was both dealing with car firm and oodle car finance, was looking at their mk3 rs (I had an itch that wanting scratching) this rs was apparently coming with a forged engine as the previous engine had been hydro locked (fair enough didn’t think anything of it) I test drove the car all was fine apart from the service light dinging on whilst on the test drive again that’s fine they would clear it, after looking round the car numours times I found a few faults with the car front discs would need changing and possibly pads, left rear passenger side door handle had a scratch on it and I highlighted this to them, after that we went through the paperwork which I stupidly over looked, they had two invoices both from the same company one was for the forging of the engine at 59k miles and then what I can only assume was the engine rebuild with no mention the engine being forged and labelled at 84xxx. This should have been a massive red flag but, I over looked it because of my pure excitement of being able to own a mk3 focus RS. The company that did the apparently did the work is scc performance which in the ‘ford scene’ are meant to be a very reputable company. After I realised my f*** up (not even 24hrs after) and my missus screamed at me for not looking at the reviews of this place, I phoned the finance company the very next day to cancel the agreement and as I had not accepted the goods because it was still at the dealership being prepped for me to collect (which I was well within my right to do so as per the consumers rights act 14 day cool off period) after phoning them multiple times they answered asked who it was and just hung up on me, so now panicking that I had been scammed I phoned them back and they gave the excuse they thought the conversation was done even though I was mid sentence when they hung up.. I told them my reasoning for rejecting the vehicle and they said the would sort the paperwork and it was just a mistake on the SCC performances part (which I highly doubt) so a day or two later they magically get paperwork that lines up with what the car was on around 82k and send it to me saying that everything is solved. I then continued to push the finance company to get me out of the agreement as I raised a complaint because car firm would not accept the vehicle back because I had signed paperwork.. bit sus if they know the car is ‘good’ why wouldn’t they take it back? Like any other dealer would, this raise my suspicion even more. I continued to push the finance company to give me a final response letter and get me out of the agreement as I was still paying for a car that I didn’t have (this went on for 6 months) whilst this was going on car firm also told me they would start charging me £30 a day for storage fees even though there wasn’t a mention of this when I looked at the car after 2 weeks they then bumped the price up to £50 a day meaning by the time I got out of the agreement there must have been something like 5/6k worth of storage fees (which I told them from the start I wasn’t paying) the finance company eventually came through after another complain was raised and they got me out of the agreement and told me not to worry about storage fees.. 6 months of pain and agro all for nothing because in the end the consumer will always win against a dealership, I got a full refund of what I paid to the finance company for the car and compensation. Although I never chased car firm for my deposit back.. tbh I don’t think I want to after that shocking experience
