Review summary

Cab My Ride has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

AVOID!

Booked two taxis for a group of six. Both arrived on time, but despite my husband personally speaking to one of the drivers to say we’d be out in a few minutes, both vehicles drove off before we could get in. We were then charged in full for both 'no-show' bookings, even though we made contact and were just moments away. Despite Cab My Ride (also trading as Aryvo) taking over a week to 'look into' the matter they refused a refund, claiming no contact was made β€” which is simply not true. Based on this experience, I won’t be using Cab My Ride/Aryvo again, and I would strongly advise others to be cautious where they hold your credit card details and can charge what they like.

C
Easy to use & Great Customer Service

Arvyo were great and simple to use. Driver called me multiple times to confirm he was arriving. Had an issue with payment but after speaking with Cecilia from Customer Support who was very helpful, it all got sorted in the end. Will recommend and use Arvyo again!

BJ
Cecelia was extremely helpful and…

Cecelia was extremely helpful and patient as we had problems with booking and getting our app to work being in a different country. Thank you kindly!!

rh
Booking problems online customer…

Booking problems online customer support sorted them for me efficiently and politely thank you

Company details

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All reviews

99 total β€’ Write a review

Showing 21 - 30 of 95 reviews
P
5 out of 5 stars

Very professional and courteous driver…

Very professional and courteous driver - thank you.

Date of experience: October 4, 2023

HK
5 out of 5 stars

Always reliable

Always reliable

Date of experience: October 1, 2023

A

AM

US

4 out of 5 stars

Driver was friendly

Driver was friendly, courteous and helpful.

Date of experience: October 1, 2023

RB
5 out of 5 stars

Monika was quite simply lovely

Monika was quite simply lovely

Date of experience: September 30, 2023

M
5 out of 5 stars

Spot on 😁😁😁😁

Spot on 😁😁😁😁

Date of experience: September 30, 2023

IG
5 out of 5 stars

Kulvinder was early for my pick up

Kulvinder was early for my pick up, we had a nice and chilled out chat on the way and this made it special for me. He has driven me on numerous occasions and his car and his driving is impeccable. Many thanks Kulvinder

Date of experience: September 28, 2023

J

Jay

US

5 out of 5 stars

Good service

Good service

Date of experience: September 27, 2023

mp
5 out of 5 stars

Lovely and polite

Lovely and polite, not overly chatty, helpful and considerate.

Date of experience: September 26, 2023

GO
5 out of 5 stars

My driver was great.

My driver was great,we had a good conversation and his driving was smooth and relaxing, he also turn up early which was good for me give that my flight got in an hour earlier than scheduled,he also provided me with information about close by stores that I need which was a huge help to me. Thank you Carl jamieson.

Date of experience: September 24, 2023

A

Amb

US

5 out of 5 stars

Faultless service

Driver was punctual, efficient and courteous. Great communication and lovely clean car. Will definitely use again.

Date of experience: September 23, 2023

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