Bus Rental Reviews

My salesperson, Michelle, was very helpful and available walking me through the process. The buses were new and clean. The drivers were pleasant and accommodating. Will contact Michelle for my next event.

This was our first experience with a bus charter and they were so patient with all of our questions and scatteredness. Hope we can do it again soon!

Great experience!

We had a great experience with them for our wedding. We would recommend!

Our driver was very cordial and went out of his way to be helpful.

AWESOME SERVICE AND PRICE

Sparkling clean bus, on-time service and excellent staff. This company is All-Pro!

Very On Time Service, Great Driver, Concern and listen to our needs.

Excelent experience ! Driver was very helpful and courteous. Very good driving skills.... My whole team felt safe throughout my trip.

The Driver was prompt and very helpful. He took us safely to our destination.

Overall, amazing! The bus was beautiful. David, our driver was really nice and patient.

The process to rent the bus was smooth and they keep me updated with all the details leading up to the date of my trip. I received the bus driver’s information so I may get in contact with him before the time of the trip. The bus arrived on time, the driver was polite and communicated very well with us. We arrive to our destination in a timely matter.

Mr james was beyond a great driver. His hospitality was fabulous. We will be requesting him for next year comp

I rented with this company because they had such a high rating. Our booking went smooth and when we had to change our pick-up spot, that happened with no problem. However. When it came time for the bus to arrive, it never did. We were on the phone several times with the dispatcher with no change in the bus arriving. When we finally got the bus driver's phone number, they didn't answer. 30 minutes past the pick up time, there was still no bus and we finally canceled the charter altogether. We were late to our company event AND we had to put together another means of transportation. We found out that the bus driver was still busy with their last client. This is an extremely unprofessional way to handle things. If you are going to be late, make sure there are enough drivers to serve all your clients with the same care and attention. If you are going to be late (as in 10 minutes late) let us know. There is no reason that the client should be made to wait (who knows how long it would have actually taken) for a pick-up time that they had already paid for. Poorly handled and poor customer service when we had problems. We were on the phone and on hold for a long time and our problems weren't even addressed. We will be strongly requesting a full refund and not using this company again.

The reports I received from the passengers are all very positive and everyone was very pleased.

Good Job everything went as planned.

Great experience all the way around. Easy reservation, prompt return of phone calls and a great driver. It was for a birthday trip and it worked out perfectly.

Great company overall service was fantastic. The bus itself met our expectations. Driver was great. The staff who handled my reservation was awesome. Thank you.

Driver was early, courteous and friendly. Arrived at venue a little early - which was great, and was waiting for us at the end of our event.