Review summary

Building Shop is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about communication and poor quality.

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Based on reviews, created with AI

See what reviewers are saying

Online ordering was easy and straight…

Online ordering was easy and straight forward. The delivery driver couldn’t have been more helpful. We live on narrow lane, he unloaded and helped move my delivery to handy spot.

so far so good, ill will order from them in the future

They were fast ,prompt and everything went smooth. I just hope they will keep doing things like this or better. thanks

Good price!

We decided to choose Building shop because of very competitive prices. We could afford everything we needed. The only thing I could point is that the delivery was one day late. We weren't in a hurry so it didn't affect us at all. We will choose them again for sure!

S
Easy to order on website.

Easy to order on website. Can call up if need help, updates on order. Good text system alerting the day of order delivery.

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All reviews

861 total β€’ Write a review

Showing 831 - 840 of 857 reviews
H
5 out of 5 stars

Excellent service

Gary at the Building Shop has been so helpful. I had wanted to gravel my drive and was not sure of the quantities. He ensured the gravel was delivered in the quickest time and when I ran out, got me another delivery the same day. Excellent service.

Date of experience: August 10, 2023

KM
5 out of 5 stars

Garage roof

Nothing but praise for this company, go the extra mile to help you out, and cost aware to the customer

Date of experience: August 9, 2023

R
4 out of 5 stars

Staff polite and helpful when I called…

Staff polite and helpful when I called with enquiry prior to booking and delivery went well. I'm pleased with the service.

Date of experience: August 2, 2023

IH
5 out of 5 stars

Superb

Ordered ballast and cement delivered on time , my calculations were off and needed to re order more , which arrived the next day, and still wasn't enough, so the 3rd order also arrived next day. Gary who I spoke to , couldn't be more helpful, definitely will use again on any building work. Super service , would actually rate 10 *.

Date of experience: July 28, 2023

YW
5 out of 5 stars

Amazing customer service

Amazing customer service, especially from Gary who worked tirelessly to help rectify a damaged order we received from the supplier. The initial order also arrived very quickly. We really appreciate the support received, efficient and polite.

Date of experience: July 20, 2023

ML
5 out of 5 stars

Compliment to this family business

Got to give a compliment to this family business which went the extra miles for my building supplies requirements. We orders various timbers, insulations, blocks etc and they got good quality products to deliver just when we needed it.

Date of experience: July 18, 2023

G
5 out of 5 stars

Building Shop always delivers

I have been ordering from Building Shop for almost a year now. The products are always being delivered on time and the team will always follow up if there was any problem from the supplier side. They are my go-to for building supplies.

Date of experience: July 14, 2023

BG
5 out of 5 stars

First time buying from a middle man

Ordered 55 lengths of 3mx 3x2 timber got an email telling me it would be delivered on 7/7/23 no delivery.i had 2 guys to start on my shed had to send them home.called b/shop spoke to mark,who called the depot that was delivering my order to late in the day to deliver was assured it would be delivered on the Monday,lo and behold no delivery.called again spoke to mark who once again had to phone the depot he was assured once again it woul be the first delivery on Tuesday, 11.15 it finally arrived,but the wrong length it was 4800mm instead of 3m,so back on the phone don't know the guys name but like mark he couldn't be more helpful. The company took the hit for the difference and told me to keep it,for the hassle i had.really good customer service so thank you guys ..they also gave me a discount for the late delivery on the Friday.cheersπŸ‘πŸ‘

Date of experience: July 11, 2023

tt
1 out of 5 stars

Some Sales Initiative!

Contacted sales team 2 days ago with a simple question about delivery. No response. Contacted sales because the CHAT line constantly states - No Operators. Grim all ways you try. The company need to get into a sales mode based on 2023 not 1973

Date of experience: July 4, 2023

B
5 out of 5 stars

The product is exactly what I wanted…

The product is exactly what I wanted and after I made a mistake in delivery date they organised for a next day delivery. Excellent customer service many thanks

Date of experience: June 9, 2023

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