First time buying from a middle man
Ordered 55 lengths of 3mx 3x2 timber got an email telling me it would be delivered on 7/7/23 no delivery.i had 2 guys to start on my shed had to send them home.called b/shop spoke to mark,who called the depot that was delivering my order to late in the day to deliver was assured it would be delivered on the Monday,lo and behold no delivery.called again spoke to mark who once again had to phone the depot he was assured once again it woul be the first delivery on Tuesday, 11.15 it finally arrived,but the wrong length it was 4800mm instead of 3m,so back on the phone don't know the guys name but like mark he couldn't be more helpful. The company took the hit for the difference and told me to keep it,for the hassle i had.really good customer service so thank you guys ..they also gave me a discount for the late delivery on the Friday.cheers👍👍