Online ordering was easy and straightβ¦
Online ordering was easy and straight forward. The delivery driver couldnβt have been more helpful. We live on narrow lane, he unloaded and helped move my delivery to handy spot.
Building Shop
Reviews 861β’
4.6
Shopping & Retail4.6
Excellent
861 reviews
5-star
4-star
3-star
2-star
1-star
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4.6
Excellent
861 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
π
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Building Shop is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about communication and poor quality.
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Based on reviews, created with AISee what reviewers are saying
so far so good, ill will order from them in the future
They were fast ,prompt and everything went smooth. I just hope they will keep doing things like this or better. thanks
Good price!
We decided to choose Building shop because of very competitive prices. We could afford everything we needed. The only thing I could point is that the delivery was one day late. We weren't in a hurry so it didn't affect us at all. We will choose them again for sure!
Easy to order on website.
Easy to order on website. Can call up if need help, updates on order. Good text system alerting the day of order delivery.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
buildingshop.co.uk
All reviews
861 total β’ Write a review
Showing 851 - 857 of 857 reviews
C
Thank you Building Shop
From someone who has little to no experience buying building materials this company made the experience easy. Super friendly and efficient customer service, timely delivery and hassle free including very competitive prices. Thank you Building Shop for making our lives easier.
Date of experience: November 16, 2021
MF
Good experience
Good experience so far. Order placed and delivered on time. Driver asked me to help unload, but that was not a problem to me. Part of the order was missing as out of stock. It was refunded in seconds via their online chat.
Date of experience: October 8, 2021
MK
No goods received, no customer service, no answers.
The delivery date for my order came and went, with no communication. I've spoken to them around 5 times, and each time they couldn't tell me when my order would arrive. It's not a situation i think i've ever been i before. It was paid for...but they just kept the money without any goods being delivered. Eventually they asked if i could pick it up. No, otherwise i would have got it same day a local timber yard. Then asked if it'd accept a more expensive product - and pay for the difference. I'd rather pay double - from someone else - and actually have some wood so i can start a project i needed to start 2 weeks ago. The order was put it on 8th June - asked for a delivery date of 14th - plenty of time to get their act together. Now still have a garage roof that needs fixing while i was off work and the opportunity for me to do it has been and gone.
Date of experience: June 26, 2021
JJ
Have nothing but good things to sayβ¦
Have nothing but good things to say about Building Shop, so nice to speak to guys who were more than happy to locate and get timbers delivered when they said they would. When l first spoke to one of guys he said he would call me back soon to confirm products could be allocated, and true to his word he did, very promptly. Finding building materials at this moment in time had been proving very testing so we were more than grateful Building Shop could help us out, we will most certainly recommend and use again.
Date of experience: May 27, 2021
JB
STAY AWAY!
STAY AWAY!! Order placed, exceeded delivery date, tried to call see where order was, no answer, sent emails no answer, then travis Perkins delivered my goods, only to come home to find the wrong style of paving slabs had been delivered, tried calling again no answer tried emailing again no reply. Stay away from these middle men not worth the head ache. Now Iβve got upset customers as their completion date is now on hold until this is resolved.
Date of experience: April 29, 2021
jm
efficient start, poor finish
I was very impressed with how efficiently my order was made and the special delivery they arranged for me but on arrival one of the timber boards was cracked the full length of the piece and almost falling apart so I did not take it and signed a paper to say it was returned. I asked the company to make a small adjustment and credit my card rather than send another board. They never answered . That was two weeks ago. I have now reminded them of this and said if they cannot arrange a small credit I should have another board. I will await the outcome but as said, a good start at time of purchase and delivery but a disappointing outcome......... so far anyway.
Date of experience: April 5, 2021
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