Review summary

Building Shop is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about communication and poor quality.

✨
Based on reviews, created with AI

See what reviewers are saying

Online ordering was easy and straight…

Online ordering was easy and straight forward. The delivery driver couldn’t have been more helpful. We live on narrow lane, he unloaded and helped move my delivery to handy spot.

so far so good, ill will order from them in the future

They were fast ,prompt and everything went smooth. I just hope they will keep doing things like this or better. thanks

Good price!

We decided to choose Building shop because of very competitive prices. We could afford everything we needed. The only thing I could point is that the delivery was one day late. We weren't in a hurry so it didn't affect us at all. We will choose them again for sure!

S
Easy to order on website.

Easy to order on website. Can call up if need help, updates on order. Good text system alerting the day of order delivery.

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

All reviews

861 total β€’ Write a review

Showing 821 - 830 of 857 reviews
JM
5 out of 5 stars

Ordered wed delivered fri

Ordered wed delivered fri. No problems. At a good price.

Date of experience: October 27, 2023

LC
5 out of 5 stars

Fabulous service, fast delivery and Gary is great!

Fabulous service. Fast delivery (ordered Monday late afternoon and they arrived Wednesday early afternoon!). Gary sent me multiple places to view the product to ensure they were exact match to my current patio slabs before I ordered anything. He was quick, efficient, professional polite and hugely consultative. I have never built a patio before and he gave me some great advice. Will definitely go back!

Date of experience: October 4, 2023

M

MF

US

1 out of 5 stars

Different and damaged goods and no refund

I ordered plasterboard sheets as part of a larger order and despite ordering square edge I received tapered edge. This was annoying but not the end of the world. However, one of the sheets was too damaged to be accepted. The delivery note was signed as being part delivered and since then, nothing. I emailed for a replacement and they did not bother to reply, then I asked for a refund and again, no reply. It's a shame because until now the service has been good. I won't be ordering from Building Shop again as I no longer trust that I will get what I ordered or get a refund should something be wrong with the order.

Date of experience: September 23, 2023

MP
5 out of 5 stars

Delivery on time and competitive prices

The guys now what they are doing, God prices for my slabs and deliverin was on time. Thank you Mark! Keep up with the good work πŸ’ͺ.

Date of experience: September 16, 2023

DB
5 out of 5 stars

Brilliant Service

I ordered 22 paving slabs on the 22/08 for delivery on the 31/08. I got an email for a delivery on the 25/08. I received a text on the day to say they would be with me soon. I went out at lunch time and they had been delivered . Such a Brilliant service. No problem with the delivery. good value for money, delivered early and seamless service

Date of experience: September 9, 2023

Jp
5 out of 5 stars

Ordered on Monday

Ordered on Monday. Delivered on wed .. and I live in the far north of scottish highlands.. service was excellent.. I will definitely be using this company for all my building/gardening needs in the future ...one very happy customer ..

Date of experience: September 6, 2023

JG
5 out of 5 stars

Amazing customer service from Gary

Amazing customer service from Gary. Helped get what I needed really quickly!

Date of experience: August 24, 2023

RS
5 out of 5 stars

Simply Excellent

I wish all online companies were this good. Easy to use website; competitive pricing; excellent polite customer service; delivery when they say they will. What's not to like? Will definitely use again.

Date of experience: August 22, 2023

LW
5 out of 5 stars

Fantastic to deal with

Fantastic to deal with, great price and delivered on date

Date of experience: August 21, 2023

JG
5 out of 5 stars

Gary was incredibly patient

Gary was incredibly patient, whilst I tried to make a decision about the correct paving slabs. Unfortunately I couldn't order them from the Building Shop, nothing to do with Gary or the company. If I need to purchase any other building supplies, I will definitely use them.

Date of experience: August 16, 2023

Previous1β€’β€’β€’828384β€’β€’β€’86Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.