Online ordering was easy and straightβ¦
Online ordering was easy and straight forward. The delivery driver couldnβt have been more helpful. We live on narrow lane, he unloaded and helped move my delivery to handy spot.
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Building Shop is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about communication and poor quality.
Online ordering was easy and straight forward. The delivery driver couldnβt have been more helpful. We live on narrow lane, he unloaded and helped move my delivery to handy spot.
They were fast ,prompt and everything went smooth. I just hope they will keep doing things like this or better. thanks
We decided to choose Building shop because of very competitive prices. We could afford everything we needed. The only thing I could point is that the delivery was one day late. We weren't in a hurry so it didn't affect us at all. We will choose them again for sure!
Easy to order on website. Can call up if need help, updates on order. Good text system alerting the day of order delivery.
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buildingshop.co.uk861 total β’ Write a review
Fabulous service. Fast delivery (ordered Monday late afternoon and they arrived Wednesday early afternoon!). Gary sent me multiple places to view the product to ensure they were exact match to my current patio slabs before I ordered anything. He was quick, efficient, professional polite and hugely consultative. I have never built a patio before and he gave me some great advice. Will definitely go back!
Date of experience: October 4, 2023
US
I ordered plasterboard sheets as part of a larger order and despite ordering square edge I received tapered edge. This was annoying but not the end of the world. However, one of the sheets was too damaged to be accepted. The delivery note was signed as being part delivered and since then, nothing. I emailed for a replacement and they did not bother to reply, then I asked for a refund and again, no reply. It's a shame because until now the service has been good. I won't be ordering from Building Shop again as I no longer trust that I will get what I ordered or get a refund should something be wrong with the order.
Date of experience: September 23, 2023
The guys now what they are doing, God prices for my slabs and deliverin was on time. Thank you Mark! Keep up with the good work πͺ.
Date of experience: September 16, 2023
I ordered 22 paving slabs on the 22/08 for delivery on the 31/08. I got an email for a delivery on the 25/08. I received a text on the day to say they would be with me soon. I went out at lunch time and they had been delivered . Such a Brilliant service. No problem with the delivery. good value for money, delivered early and seamless service
Date of experience: September 9, 2023
US
Ordered on Monday. Delivered on wed .. and I live in the far north of scottish highlands.. service was excellent.. I will definitely be using this company for all my building/gardening needs in the future ...one very happy customer ..
Date of experience: September 6, 2023
Amazing customer service from Gary. Helped get what I needed really quickly!
Date of experience: August 24, 2023
I wish all online companies were this good. Easy to use website; competitive pricing; excellent polite customer service; delivery when they say they will. What's not to like? Will definitely use again.
Date of experience: August 22, 2023
Fantastic to deal with, great price and delivered on date
Date of experience: August 21, 2023
US
Gary was incredibly patient, whilst I tried to make a decision about the correct paving slabs. Unfortunately I couldn't order them from the Building Shop, nothing to do with Gary or the company. If I need to purchase any other building supplies, I will definitely use them.
Date of experience: August 16, 2023